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Barriers of e-commerce and e-government in Saudi Arabia

Barriers of e-commerce and e-government in Saudi Arabia



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Published by harbyf
Barriers of E-commerce and E-government in Saudi Arabia
By Fahad Al-harby
Barriers of E-commerce and E-government in Saudi Arabia
By Fahad Al-harby

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Published by: harbyf on Dec 09, 2009
Copyright:Attribution Non-commercial


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Fahad Alharby Abstract  Barriers of E-commerce and E-government in Saudi Arabia
MSc in CMT with software systems for e-business and WWW 2005/2006Barriers of E-commerce and E-government in Saudi ArabiaBy F. M. Al-HarbyProject Supervisors: Dr. Rami Qahwaji, Dr Mark GoodallThe ways for undertaking business are quickly shifting. The Internet andassociated advances in Information Technology (IT) considerably affect countries ingeneral and customers and financial services in particular. The increasing value of E-commerce represents a watershed event for the global markets. The principle of thisdissertation has been to produce a study to look at the barriers of E-commerceimplementation in Saudi Arabia.
E-commerce can enhance the velocity of money in an economy. In a developingeconomy with an elementary information infrastructure, implementation of E-commerceneeds adjustment and development. E-commerce in the Kingdom of Saudi Arabia is facingmany barriers. Within Saudi Arabia; there is a segment of the population with no access tothe Internet. Access to the Internet is hindered by the poor infrastructure and high costsassociated with Internet service.In order to accomplish the point of this study, a vast literature review wasdone, with a questionnaire which was used as the data collection tool. To achieve this,a questionnaire from a middle class Saudi family, acting as a sample, has been carriedout. I have focused on the perception of E-commerce. This dissertation has beenorganized into six chapters. An introduction to this study, problem statements andresearch question were presented in chapter one. The second chapter was devoted to aliterature review. The research methodology was discussed in the third chapter. Datapresentation and analysis were done in chapter four and five, respectively, finally,recommendations and conclusions in the last chapter.
Fahad Alharby Abstract  Barriers of E-commerce and E-government in Saudi Arabia
With respect to the findings, I conclude that the Saudi citizens looked at E-commerce positively. Their attitude and views toward E-commerce were positive sothat they found that E-commerce would be an opportunity rather than a challenge oreven a threat for Saudi society. They believed that E-commerce would affect theirsociety and, thus, their country should embrace E-commerce. Lack of nationaltelecommunications and Internet costs and lack of government legislation andregulation were infrastructure requirements which they found that the Saudi societyrequired. They were well equipped with hardware and software but lagging in othersupportive sectors such as logistics. Traditional attitudes and views about thecompanies and scarcity of skilled staff were cited as other major obstacles whichwould hinder Saudi Arabia to embrace E-commerce.
The synthesis of these study findings can be extracted into recommendations. One isthat both investments in infrastructure and citizen knowledge are required if a governmentdesires to support the implementation of E-commerce, and improvement of standards,policies, and enforcement mechanisms to assure the dependable operations of E-commerce.
Fahad Alharby Acknowledgements Barriers of E-commerce and E-government in Saudi Arabia
By the grace and mercy of God, first, I would like to express my great appreciation tomy supervisors Dr. Rami Qahwaji and Mr. Mark Goodall. They have always been supportiveand kind to me. Their inspiration, understanding, tolerant advice and encouragement havemade my studying a great learning experience and they will never be forgotten.Second, I dedicate this dissertation to my wife, my parents, and my children:Mohammed and Dema. They gave me encouragement, and support. They provided me withstrength, dreams, courage, and determination to move through the final stages of thisdissertation. I also dedicate this dissertation to my boss, the General Manager of the nationalcentre for financial and economic information, Mr. Mohammed Alnfaie, for his generous,encouragement, and support.Finally, I would like to thank all who have contributed to my graduate studies duringthe last two years.

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