STATISTICAL QUALITY CONTROL:
Statistical quality control begins with the assumptionthat no two products manufactured by a process, are absolutelyidentical. There will be some attributes of the items due to people,material, machines and equipment, and work methods. Therefore, inthe design quality, the desired vale of a variable is not expressed inabsolute values but in terms of a range, this is the conformance quality.The causes of variation in the quality of products or services fromstandards can be divided in to categories.
1.Chance or common cause of variation:
The variation which results from many minor randomcauses and produces slight difference in product characteristic. Forexample, slight changes in temperature, pressure, metal hardness,and similar factors interact randomly to produce slight variation inproduct quality. This type of variation is permissible, and if notidentified, either due to lack of knowledge or identification, would beuneconomic. They are inherent to a process and cannot be reducedor eliminated without modification in the process itself. When thevariability present in a process is confined to chance variation, theprocess is said to be in a state of statistical control.
2.Assignable or special causes of variation:
The variation that may be due to special non-randomcauses. Such variations can be the result of several factors such as asudden change or abnormal variation in the character or input rawmaterial, improper machine setting, broken or worn parts,mechanical faults in plant, or adjustment of a machine by an
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