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Lesson No. 1 Organisation Behaviour Introduction Org. Behaviour (in Short

Lesson No. 1 Organisation Behaviour Introduction Org. Behaviour (in Short

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LESSON NO. 1ORGANISATION BEHAVIOUR INTRODUCTION
Org. Behaviour (in short called as OB) is concerned with the study of the behaviour and interaction of people inrestricted or organised settings. It involves understanding people and predicting their behaviour, and knowledgeof the means by which their behaviour is influenced and shaped.Organisations are bodies or entities created for a stated
 purpose
They may consist of one or more people. In thecase of a sole trader or single operator, he needs to build relationships with suppliers, contractors, customers,clients, and the community. For those that consist of more than one person, internal as well as externalrelationships have to be created and maintained. Organisations therefore consist of individuals, groups, andrelationships. Objectives, structures, systems and processes are then created to give direction and order toactivities and interactions. OB is thus of great concern to anyone who organises, creates, orders, directs,manages, or supervises the activities of others. It is also of concern to those who build relationships betweenindividuals, groups of people, different parts of organisation between different organisation, for all theseactivities are founded on human interactions.OB is therefore concerned with:-1. The purposes for which organisations are created2. The behaviour of individuals, and an understanding of the pressures and influences that cause them toact and react in particular ways.3. The qualities that individuals bring to particular situations.4. The creation of groups i.e., collections of people brought together for given purposes.5. The background and context within which activities take place.6. The relationships and interactions with the wider environment with other organisations and groups.7. The management and ordering of the whole and its parts into productive and effective work relationships.
GOALS OF O.B.
There are 4 primary goals of OB, which are as under:-1. Describe2. Understand3. Predict, AND Behaviour.4. Control
ELEMENTS OF O.B.
There are 4 key elements of ob, which are as under: -1. The People2. The structure3. The Environment4. The Technology PeopleEnv. Env.Structure TechnologyEnv.
 PROF. K.V. MURTHY 
1
 
MEANING OF OB1.
It is the study and application of knowledge about how people act within organisations. IT IS A HUMANTOOL FOR HUMAN BENEFIT AND HUMAN DEVELOPMENT.
2.
It is directly concerned with the understanding, predicting, and controlling of human behaviour.
3
. It represents the behavioural approach to management - not the whole of management.
4.
It is not to be equated with the industrial psychology. For E.g., organisational structure and management processes, say, decision making play a direct role in OB, but they are indirectly discussed in industrial psychology.
5
. It is directly concerned with the conceptual and human side of management, but not with the technical side.
DETAILED STUDY OF THE 4 KEY ELEMENTS OF OB1. PEOPLE
An Organisation is a well-knit social system. People work in organisations. They constitute individuals andgroups. Even in groups, there could be formal as well as informal classifications. People join organisations toachieve their objectives. They are the LIVING, THINKING, and FEELING beings. Although people have a fewthings in common, each person is individualised, just as their palmprints. Heredity, endowment, socialinstitutions contribute their share toward make up of individuals. Every manager's approach to employeeshould be INDIVIDUAL, and NOT STATISTICAL, therefore.We must employ a whole person, and not his "hands" or "brain" only. Home life cannot be separated fromworklife. PEOPLE FUNCTION AS TOTAL HUMAN BEINGS. The objective of OB is to develop a BETTER EMPLOYEE, A BETTER CITIZEN, AND A BETTER MAN. The value of person asserts that people are to betreated differently from other factors. Of production. People should be treated with respect and dignity. Theconcept of human dignity rejects the old idea of employees as so many "hands" or economic tools. Organisationscannot ignore human values.
2. ORGANISATION STRUCTURE
We have learnt that organisations are basically social systems, and come into being on the basis of mutualinterests. From sociology, we learn that all activities are governed by social and psychological laws. Just as people have psychological needs, they have also social roles and status. In organisations we find two types of social systems, namely, the formal, and the informal, both of which coexist. It means that an organization'senvironment is dynamic, and not static. All parts are interdependent and each part is influenced by other parts.People need organisations, and organisations need people, is to state the obvious. If there is no sense of mutuality, there is no reason why at all organisations cannot attain their objectives without the people elementtherein, and so is true in reverse.
3. TECHNOLOGY
Technology helps people work with machines, tools, and the like. Thus, they are able to produce more of goodsand services, and offer them to the society. It helps people to do better work, but technology element has bothcost and benefit implications.
4. ENVIRONMENT
All organisations operate within an external environment. An organisation is a larger part of a social system. Theexternal environment influences the Attitudes of people, affect work conditions, and provide resources.
 PROF. K.V. MURTHY 
2
 
OB IS A BEHAVIOURAL SCIENCE1
. Bchavoiural science is considered to be a new science of an ancient subject.
2
. Beh, Sc. Is the study of human behaviour.
3
. The primary difference between beh.sc, and other social sciences lies in its methodology,
4
. A beh.sc. depends upon rigorous scientific methodology in the collection of empirical data on human behaviour. The other social sciences use indirect documentary practice in building their body of knowledge,
5.
Why man behaves the way he does is a very complex process. The problem is so great that many people arguethat there can be no precise science of behaviour. Human beings cannot be effectively controlled
CONTRIBUTING DISCIPLINES TO O.B.
OB is applied beh.sc. and is built upon contributions from a number of behavioural disciplines. They are-Psychology, Sociology, Social psychology. Anthropology, and Political science. Contributions of psychologyoperate at MICRO levels, while other contributions operate at the MACRO level.
1. PSYCHOLOGY
Individual or general psychology has been defined in many ways- It is called the science of soul, the science of mind, the science of behaviour. All said and done, J.B.WATSON has defined psychology as the positive scienceof human behaviour. Behaviour is not mechanical. There is a mind behind it and the behaviour is the expressionof the working of the mind. WOODWORTH has put it aptly - Psychology lost its soul first. Then it lost its mind,then it lost its consciousness, and now lives with behaviour. Psychology seeks to measure, explain, andsometimes the behaviour of men. Psychology attempts to study individual behaviour. Psychologists concernthemselves with perception, learning, personality, training, job satisfaction, leadership and motivation.
2. SOCIOLOGY
Sociologists have contributed to the areas of group dynamics, organisation theory and structure, bureaucracy, power and conflict. Sociology focuses attention on people in relation to fellow human beings.
3. SOCIAL PSYCHOLOGY
This deals with interpersonal behaviour. In a broad sense, we can say that social behaviour involves one of thethree basic reactions. When an individual meets another individual, there is social interaction. Bach individualaffects the other individual with whom he comes into contact and is in turn affected by them. Secondly, theindividual may be interacting with a group- Then also, behaviour gets affected. Finally, interaction of one groupwith the other groups. Social psychology attempts to study the characteristics of all these various social behaviour. One major area arresting the attention of social psychologists is CHANGE MANAGEMENT, and particularly how to implement change forcefully without pain.
4. ANTHROPOLOGY
Anthropology is the science of man. Anthropologists study society, particularly the primitive ones to learn abouthuman beings and their activities. How we behave is a function of culture- Our individual values system willaffect our attitudes and behaviour on the jib . Thus , anthropology teaches how our culture affects organizational behaviour .
 PROF. K.V. MURTHY 
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