MEANING OF OB1.
It is the study and application of knowledge about how people act within organisations. IT IS A HUMANTOOL FOR HUMAN BENEFIT AND HUMAN DEVELOPMENT.
It is directly concerned with the understanding, predicting, and controlling of human behaviour.
. It represents the behavioural approach to management - not the whole of management.
It is not to be equated with the industrial psychology. For E.g., organisational structure and management processes, say, decision making play a direct role in OB, but they are indirectly discussed in industrial psychology.
. It is directly concerned with the conceptual and human side of management, but not with the technical side.
DETAILED STUDY OF THE 4 KEY ELEMENTS OF OB1. PEOPLE
An Organisation is a well-knit social system. People work in organisations. They constitute individuals andgroups. Even in groups, there could be formal as well as informal classifications. People join organisations toachieve their objectives. They are the LIVING, THINKING, and FEELING beings. Although people have a fewthings in common, each person is individualised, just as their palmprints. Heredity, endowment, socialinstitutions contribute their share toward make up of individuals. Every manager's approach to employeeshould be INDIVIDUAL, and NOT STATISTICAL, therefore.We must employ a whole person, and not his "hands" or "brain" only. Home life cannot be separated fromworklife. PEOPLE FUNCTION AS TOTAL HUMAN BEINGS. The objective of OB is to develop a BETTER EMPLOYEE, A BETTER CITIZEN, AND A BETTER MAN. The value of person asserts that people are to betreated differently from other factors. Of production. People should be treated with respect and dignity. Theconcept of human dignity rejects the old idea of employees as so many "hands" or economic tools. Organisationscannot ignore human values.
2. ORGANISATION STRUCTURE
We have learnt that organisations are basically social systems, and come into being on the basis of mutualinterests. From sociology, we learn that all activities are governed by social and psychological laws. Just as people have psychological needs, they have also social roles and status. In organisations we find two types of social systems, namely, the formal, and the informal, both of which coexist. It means that an organization'senvironment is dynamic, and not static. All parts are interdependent and each part is influenced by other parts.People need organisations, and organisations need people, is to state the obvious. If there is no sense of mutuality, there is no reason why at all organisations cannot attain their objectives without the people elementtherein, and so is true in reverse.
Technology helps people work with machines, tools, and the like. Thus, they are able to produce more of goodsand services, and offer them to the society. It helps people to do better work, but technology element has bothcost and benefit implications.
All organisations operate within an external environment. An organisation is a larger part of a social system. Theexternal environment influences the Attitudes of people, affect work conditions, and provide resources.
PROF. K.V. MURTHY