GR - 5

HANDLING CONFLICT BECAUSE OF CHANGE AND

STEPS INVOLVED IN BRINGING ABOUT THE
CHANGE

PRESENTED BY-
AMAR MOHANTY
ANJAN MISHRA
ASHOK KUMAR PANDA
A.RAM KAUSAL
BIRAJA PRASANNA DASH
J.PADMANAV RAO
SABYASACHI TARAI
SANDEEP KUMAR BEHERA
SANTWANA SAHU
SOUMYA RANJAN PADHI
CONFLICT…

WHEN ONE PARTY BLOCKS THE GOAL ACHIVEMENT
OF ANOTHER ,A CONFLICT STATE EXISTS.
THE PROCESS WHICH BEGINS WHEN ONE PARTY
PERCEIVES THAT THE OTHER HAS FRUSTRATED
OR IS ABOUT TO FRUSTRATE WHEN EVER
INCOMPATIBLE ACTIVITIES OCCUR



CONFLICT AND ORGANIZATIONAL
EFFECTIVENESS…

THE TRADITIONAL VIEW:CONFLICTS ARE BAD
OR NEGATIVE

THE INTERACTIONIST VIEW:ENCOURAGES
CONFLICT(LOW,OPTIMAL,HIGH)
CONT…
SITUSTION LEVEL OF TYPES OF CONFLICTORGANIZATION’S INTERNAL ORECTGANI
CONFLICT CHARCTERISTICS ZATIONAL
EFFECTIVEN
ESS
A LOW OR DYSFUNCTIONAL APATHEIC STAGNANT LOW
OUTCOME
NONE NONRESPONSIVE TO
CHANGE LACK OF NEW
IDEAS

B OPTIMAL FUNCTIONAL VIABLE SELF-CRITICAL HIGH

INNOVATIVE

C HIGH DYSFUNCTIONAL DISRUPTIVE CHAOTIC LOW

UNCOOPERATIVE
 HIGH

CONFLICT OF ORGANISATIONAL
EFFECTIVENESS…

nal Effectiveness


A B C


_______________________________________________

LEVEL OF CONFLICT
LOW
HIGH
SOURCES OF ORGANIZATIONAL
CONFLICT…
 MUTUAL TASK DEPENDENCE
 ONE WAT TASK DEPENDENCE
 HIGH HORIZONTAL DIFFERENTIATION
 LOW FORMALIZATION
 DEPENDENCE ON COMMON SCARCE RESOURCES
 DIFFERENCES IN EVALUATION CRITERIA AND REWARD
SYSTEMS
 PARTICIPATIVE DECISSION MAKING
 HETEROGENEITY OF MEMBERS
 STATUS INCONGRUENCE
 ROLE DISSATISFACTION
 COMMUNICATION DISTORTIONS

RESOLUTION TECHNIQUES…
 SUPERORDINATE GOALS
 REDUCE INTERDEPENDENCE BETWEEN UNITS
 EXPANDING RESOURCES
 MUTUAL PROBLEM SOLVING
 APPEALS SYSTEMS
 FORMAL AUTHORITY
 INCREASING INTERACTION
 ORGANIZATIONWIDE EVALUATION CRITERIA AND REWARD
SYSTEMS
 MERGING CONFLICTING UNITS

SIMULATION TECHNIQUES…


COMMUNICATIONS


HETEROGENEITY


COMPETITION
CONCLUSION…

CONFLICT CHANGE ADAPTATION SURVIVAL