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Mcb Bank Ltd.

Mcb Bank Ltd.

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Published by behzadshami

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Published by: behzadshami on Dec 15, 2009
Copyright:Attribution Non-commercial

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01/23/2014

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MCB BANK LTD.
1.1 HISTORY AND BACKGROUND – 1.1.2 INTRODUCTION – 
Over the years MCB has developed strong relationships with its customers byunderstanding their needs and treating them with respect, dignity and importance. Thedriving force behind its commitment and services is its focus on customers, ensuring thatit not only meets, but also exceeds their expectation.They strive to achieve excellence by ensuring that every moment of their time is spent inadding value, making sure that they do things right, first time, and every time. With thequest of quality MCB has always taken initiatives bringing banking into a new arena;from cash to the convenience of plastic; from branch banking to internet banking andfrom face to face customer interaction to online accessibility.It encourages diversity and treats each of its employees with fairness. It givesconstructive feedback for their continuous development and seeks suggestion from allemployees for further improvement. It ensures that quality performance is acknowledgedand rewarded and exercise utmost responsibility in decision making with regards to itsemployees. Integrity of its employees is the strength of its performance.MCB believe in achieving their mission and vision by working together as a combinegroup. It treats its colleague as its internal customer and ensures that the requirements of internal customer focus are always met. Equipped with in-depth product knowledge andrecognizing the strengths in each individual, It strive for optimum-results from its co-workers and bringing out peak performances by working towards common goals andobjectives in today's dynamic banking environment.Page 1 of 147
 
MCB BANK LTD.MCB has an edge over other local banks, as it was the first privatized bank. The StateBank of Pakistan has restricted the number of branches that can be opened by foreign banks, an advantage that MCB capitalizes because of its extensive branch network.Ten years after privatization, MCB is now in a consolidation stage designed to lock in thegains made in recent years and prepare the groundwork for future growth. The bank hasrestructured its asset portfolio and rationalized the cost structure in order to remain a lowcost producer.MCB now focuses on three core businesses namely Corporate, Commercial andConsumer Banking. Corporate clientele includes public sector companies as well as largelocal and multi national concerns. MCB is also catering to the growing middle class by providing new asset and liability products. The Bank provides 24 hour bankingconvenience with the largest ATM network in Pakistan covering 30 cities with over 225ATM locations. The Bank’s Rupee Traveler Cheques have been leaders for the past sixyears and have recently launched their Gift Cheques Scheme.Page 2 of 147
 
MCB BANK LTD.
MCB
 
Bank Limited
(
 Formerly Muslim Commercial Bank Limite
) has a solidfoundation of over 50 years in Pakistan, with a network of over 900 branches, over 750 of which are Automated Branches, over 225 MCB ATMs in 41 cities nationwide and anetwork of over 12 banks on the MNET ATM Switch.MCB has become the only bank to receive the Euromoney award for the fourth time inthe last five years. MCB won the "Best Bank in Pakistan" in 2005, 2004, 2003, 2001, andin 2000 the "Best Domestic Bank in Pakistan"awards. In addition, MCB also has thedistinction of winning the Asia Money 2005 & 2004 awards for being "The BestDomestic Commercial Bank in Pakistan".MCB offers a wide range of financial products and advice for Personaland CorporateCustomers. You can also apply on-line for many of our Online Services. Customers canaccess their accounts using our simple and convenient MCB Virtual Internet Bankingservices.Page 3 of 147

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