Chapter 1

Introduction to
Telecommunications
 Agenda
• Definition
• Components
• Importance
• Requirements
• History
• Challenge
 Definition
• Communication
• Telecommunication
• Data & information
• Data communication
• Voice communication
• Video communication
• Multimedia communication
 Components
• Source (Transmitter)
• Medium (Communication Line)
• Sink (Receiver)
• Communication Networks
• Communication Rules (protocol)
 Importance
• Melding of information systems and
telecommunication
• Information at right time and right place
• Capturing instant business transaction data
• Allowing geographic dispersion of facilities
and people
• Internet marketing
 Requirements for Voice
Communications Systems
• Availability
• Reliability
• Response time
• User friendly
• Universal service
• Fast
• Inexpensive
• Others
 Requirements for Data
Communications Systems
• Availability
• Reliability - mean time between failures (MTBF),
mean time to repair (MTTR)
• Online and real-time – real enough time
• Responsive
• User friendly interface
• Ergonomics
• Flexibility and growth
 History
• Telegraph
• Telephone
• Computer
• Transistor
• Large-Scale Integrated Circuits
• Satellite
 Challenge
• Changing technology
• Legislative & regulation
• Changing business environment
 Points to Remember
• Definition
• Components
• Importance
• Requirements
• History
• Challenge
 Discussion
• What are the basic telecommunication
requirements for establishing an e-business?
• How do you keep up with the changing
telecommunication environment for an e-
business?