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On appeal to the Trademark Trial and Appeal Board (“TTAB”),Hotels.com argued that HOTELS.COM is not generic becauseHotels.com does not provide lodging and meals for its web siteusers and the examiner did not carry the heavy burden of proof of showing that the term was generic. Hotels.com further contendedthat HOTELS.COM had become a term widely accepted and rec-ognized by the public and has thereby gained distinctiveness (or “secondary meaning”).Hotels.com’s evidence included 64 declarations from customers,vendors and competitors stating that the term HOTELS.COM was
not a common or generic name of any product, service or eld of
study. It also submitted a “national probability double blind tele-
phone survey” (of the type used to show that “Teon” was not
generic) that resulted in its expert’s conclusion that approximately76% of respondents regarded the mark HOTELS.COM as a brandname for a business that makes hotel reservations and provides in-formation about hotels. However, the TTAB rejected the declara-tions because they were identical form documents that did not ex- plain the conclusion. It rejected the survey results on the groundsthat the methodology did not adequately instruct the consumers inthe difference between a brand name and domain name.The TTAB also analyzed the dictionary, encyclopedia and thesau-
rus denitions of “hotel,” “temporary lodgings,” and “.COM” in
concluding that HOTELS.COM was a generic term for the ser-vices. In addition, the TTAB considered various other domainnames that contain the term “hotel,” as well as other web sites that provide hotel information and reservation services and found that“it is clear from the website and promotional materials of the ap- plicant as well as the websites of third-parties that consumers who
are interested in nding information about hotels or making res
-ervations at hotels, would immediately understand that HOTELS.
COM identies a website that provides such services.” The TTAB
found that, to be competitive, third parties need to use the word“hotel” as part of their own domain names. It reasoned that theword “hotels,” as included in a domain name, indicates the genusof hotel information and reservation services and thus supports thedetermination that HOTELS.COM is generic.On appeal to the Federal Circuit, Hotels.com argued that the
TTAB’s reasoning was awed because the contested term is not
simply the single word “hotels” but the composite term HOTELS.COM. It pointed out that HOTELS.COM is used to indicate aninformation source and travel agency—something other than the plain meaning of “hotel” - so HOTELS.COM is not a generic termfor a “hotel” such that addition of “.com” negated a genericness
nding.
The Federal Circuit found that the TTAB considered that hotelswere the “focus” and a “key aspect” of the services and had re-viewed Hotels.com’s advertisements, where it appeared that HO-TELS.COM had the same meaning as the word “hotels” by itself.The Court concluded that the TTAB correctly separated the word
“hotel” from the sufx “.com,” which would not add to the regis
-trability of the term. The Court concluded that addition of “.com”to “hotel” did not produce a new meaning in combination and didnot indicate source, only that Hotels.com operates a commercialInternet web site that provides information about hotels.
Although the Court did not specically consider whether the sur
-
vey evidence was sufcient to show secondary meaning, it consid
-ered the entirety of the evidence before the TTAB, including the
large number of similar usages of “hotels” with a “.com” sufx,in addition to the ordinary meaning and dictionary denition of
“hotels,” combined with the standard usage of “.com” to show a
commercial internet domain, and found that there was sufcientevidence before the TTAB to support its ndings that the mark was
indeed generic.It appears that the Federal Circuit will not deviate from the po-sition that even strong evidence of secondary meaning will notsave a “.com” mark joined with a generic term. Most recently,the Court applied both the LAWYERS.COM and the HOTELS.COM cases to reject registration of 1800MATTRESS.COM asgeneric. In
Re 1800MATTRESS.COM IP, LLC.,
2009 U.S. App.LEXIS 24383 (Nov. 6, 2009). It has long been the position of
the U.S. Patent and Trademark Ofce (“USPTO”) that addition
of a top level domain name such as .com, .net or .org will not addto the registrability of a mark, because such terms are merely de-scriptive of Internet commerce.
Trademark Manual of Examining Procedures
§ 1209.03(m). However, the USPTO does recognizethat there could be rare cases where addition of a top level domaincould improve the registrability of a mark.An ironic note was that the TTAB disagreed with the examiner that
the evidence of secondary meaning was insufcient. If the Federal
Circuit had concluded that the mark was merely descriptive rather than generic for the services and sent the case back to the TTAB,the Board would have approved the application based on the mark having acquired distinctiveness.
Source:
In re Hotels.com, 573 F.3d 1300 (Fed. Cir. 2009)
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