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HRM Practices of Warid Telecom

HRM Practices of Warid Telecom

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Published by Umar

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Published by: Umar on Dec 23, 2009
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05/14/2013

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HRM Policies of Warid Telecom
Executive Summary
Warid Telecom is committed to distinctive quality and unparalleled customer service inall aspects of their business. The success of Warid Telecom is determined by the successof unified team operating in their organization. They have to earn trust and respect of their customers’ everyday in order that the customer makes the decision to choose their services. Their success is guaranteed by creative, productive employees who areempowered to make suggestions. Their jobs are designed to fulfill their mission. The primary goal of Warid Telecom is to live their vision and continue to be an industryleader. They achieve this through dedicated hard work and commitment from everyemployee. It is the desire of Warid Telecom’s management, from top to bottom, to haveevery employee succeed in their job and assist in achieving their goals.Warid Telecom is an equal Opportunity Employer. They will extend equal opportunity toall individuals without regard for race, religion, colour, gender, creed, national origin,age, disability or handicap status. This policy affirms Warid Telecom’s commitment tothe principles of fair employment and the elimination of all vestiges of discriminatory practices that might exists. It is important that the employees will promptly notify the HR representative of any change in name, home address, telephone and other information.Regular work hours are 9:00 am to 6:00 pm, Monday to Friday. On Saturday, the work hours will be from 9:00 am to 1:30 pm.All Line managers should keep record of employee attendance. If an employee isfrequently late without any acceptable reasons, the Line Managers should inform HR toexercise corrective disciplinary action. Identification cards are issued to all employees of Warid Telecom that shows the employee name, number and issuing date. Any kind of company property is not used for the personal use. It is the responsibility of all employeesto maintain the confidentiality of information about Warid Telecom. The dress code for males is dress shirt, dress pants, tie and dress shoes. They can wear Shalwar Qameez on
NCBAE Lahore
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HRM Policies of Warid Telecom
Saturday. The dress code for females is Shalwar Qameez and Dupatta in Pakistanitraditional style. Smoking is prohibited in the company buildings.
Introduction
NCBAE Lahore
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HRM Policies of Warid Telecom
Warid Telecom is founded by Abu-Dhabi group. The Abu Dhabi Group is led by HisHighness Sheikh Nahayan Mabarak Al Nahayan. His Highness is the Federal Minister for Education of the United Arab Emirates. He is the Chairman of Warid Telecom‚ WateenTelecomUnited Bank Limited‚ and also the Founder Chairman of Bank AlfalahLimited.
Key Strengths of Warid Telecom
The Network:
Based on our untiring efforts to produce a quality product‚ Warid has provided the moststate of the art network that encompasses many characteristics.
Service beyond Comparison:
At Warid Telecom‚ customers are served with the mindset that they are our mostimportant stakeholders for the organization. Warid Telecom offers the best voice qualityand state of the art GSM & GPRS network. The reliable and accurate billing system of Warid Telecom endows a sense of contentment to our subscribers through itstransparency. Furthermore‚ customers have the convenience of selecting from multiple billing options‚ which are designed to facilitate different individual and corporate usages.
Innovation:
Warid is committed to providing a superior level of professional services to all itscustomers – beforeduring and after the deployment of our leading solutions. Infact‚ since launch Warid has changed the landscape of telecom services in Pakistan by providing the innovative solutions – all for the first time in Pakistan:
Best Practices:NCBAE Lahore
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