Business Process Management Solution RFP Development Guide
The purpose of this document is to present and describe the type of information and questions to consider when defining Business ProcessManagement project solution.
[Note: a quick way to do a minor customization of this document in order to presentit as an RFI/RFP to a specific vendor is to do a ‘Search/Replace’ of the word ‘Vendor’with the ‘Name of the Vendor’ to whom you are submitting this document. And thenalso delete this note before sending this Guide out to vendors.]
Every business is essentially a collection of processes - some strategic, sometactical, but all necessary. And today's processes are increasingly complex,full of deeper interactions across systems and dependent on morecollaborative activities between users. Service-Oriented Architecture (SOA)promises to usher in a new era of business agility. But that agility depends asmuch on supporting new efficiencies for people as it does on liberatingaccess to systems and services. This is the role of Business ProcessManagement in the world of SOA, helping today's leading businesses attain acompetitive edge through repeatable and predictable process andcompliance execution involving people and systems.Business Process Management requires software that integrates themodeling, implementation, execution and monitoring of end-to-end businessprocesses to support continuous optimization of the entire business processlifecycle. A Business Process Management solution should move beyond thelimitations of traditional human workflow and process technology andaugment the power and extensibility of system-to-system enterpriseapplication integration software by bridging the two to support the complex,collaborative business processes of today's heterogeneous enterprise. Thistype of business process involves all the elements of BPM plus collaborationand knowledge management that a portal-based composite applicationdelivers.Companies require the quickest time to deployment.
A business process management product suite that integrates themodeling, implementation, execution and monitoring of end-to-endbusiness processes to support continuous optimization of the entirebusiness process lifecycle.
A portal and user interaction framework to deliver a volume and variety of composite applications that assemble services and integrate content fromacross the enterprise.
An integrated collaboration platform that allows users to share andmanage documents and project information, engage in online discussions,and coordinate through notifications and synchronized calendars. These general business objectives are further refined by a company’s specific