they become a little bit better you’ll be amazed by thedifference it will make in your interaction with others:1-
: Face the speaker directly.2-
Listen without interruption
: listen without thinking atthe same time what are you going to say as soon as thespeaker takes a breath.Listen quietly and patiently and calmly without interruptingor attempting to interrupt.3-
Pause before you replying
. Pausing is classy. If youallow 3-5 seconds to pass before you respond, you will beconvenient to other person very clearly that you are carefullyconsidering the other person's remarks and you are avoidingthe risk of interrupting of one others. An advantage to pausingis that psychologists tell us that you hear better when you pause before you plan , because the words of the other personis said are so keen .If you behave like that and you get better understanding of what the other individual actually mean.
4-Feed it back in your own words
. A very powerful too,and very effective in the world of sales is when a person makea comment on an observation feed it back in your own wordsto make it clear and fully understand if you are been listeningcarefully.
5-Question for clarification
: remember in conversation,the person who asks questions has control. One of myfavourite question for clarification is simply this: How do youmean exactly? Remember if there is any question in your mind about what the other person means, you have probablynot understood.Ask open-ended questions to control the conversation open-ended questions can’t be answered yes or no. Examples areWhat ,When, Who, Why and How. Such these questionsencourage the person to expand on the subject.