QUESTIONNAIRE

Questionnaire related to distinctive capabilities of the following service

connections (Mobilink, Telenor, Ufone, Zong, and Warid).

Name______________ Age____________

Occupation_______________

Gender: Male Female

1) Are you currently using any of the following service connections?

a) Mobilink
b) Telenor
c) Ufone
d) Zong
e) Warid

2) Which one of the following service connections charges the lowest rate per
local call?
a) Mobilink
b) Telenor
c) Ufone
d) Zong
e) warid
3) Which one of the following service connections has the best voice clarity?
a) Mobilink Excellent Good
Fair Poor

b) Telenor Excellent Good

Fair Poor

c) Ufone Excellent Good

Fair Poor

d) Zong Excellent Good

Fair Poor

e) Warid Excellent Good

Fair Poor

4) Which one of the following service connections charges the lowest

international call?
a) Mobilink
b) Telenor
c) Ufone
d) Zong
e) Warid
5) Which one of the following service connections offers the best packages?
a) Mobilink
b) Telenor
c) Ufone
d) Zong
e) Warid

6) Which one of the following service connections has the highest market
share?
a) Mobilink
b) Telenor
c) Ufone
d) Zong
e) Warid

7) Which one of the following service connections has the highest market
growth?
a) Mobilink
b) Telenor
c) Ufone
d) Zong
e) Warid

8) Which one of the following service connections has the best coverage?
a) Mobilink
b) Telenor
c) Ufone
d) Zong
e) Warid
9) Are you satisfied with the time taken to the responsiveness of your
problem by the service connections you are using?

Yes No

10) Do you know about MNP (mobile network portability)?

Yes No

If YES which one of the following service connections doesn’t charge on

Converting your service connection?
a) Mobilink
b) Telenor
c) Ufone
d) Zong
e) Warid

11) Which one of the following service connections fulfills the need and
requirements of their customers?
a) Mobilink
b) Telenor
c) Ufone
d) Zong
e) Warid
12) Which one of the following service connections has more service
franchises?
a) Mobilink
b) Telenor
c) Ufone
d) Zong
e) Warid

13) Which one of the following service connections has the best roaming?
a) Mobilink
b) Telenor
c) Ufone
d) Zong
e) Warid

14) Which one of the following service connections provide instant loan for
their customers?
a) Mobilink
b) Telenor
c) Ufone
d) Zong
e) Warid
15) Which one of the following service connections has the best promotional
strategies?
a) Mobilink
b) Telenor
c) Ufone
d) Zong
e) Warid

Suggestions________________________________________________________
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