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If you’ve been to any recent NALS, Region 7 or NALS of Washingtonmeetings, you’ve likely run into NALS of Snohomish Countymember, Marian Squibb. Marian has been a member of NALS for 36years and is always willing to try something new. Whether she’screating a profile on Facebook or learning new dance moves,Marian continues live life to its fullest!I hope you enjoy learning more about Marian and her pioneeringwork as a long-distance assistant.1. Before you retired, what area of law do you practice?
Our attorneys were general practice with only three attorneys.
2. You and I have talked a little bit about your business. In today’s terms you would be called a “virtualassistant.” Can you tell me how you came up with the idea for your business?
I was planning to leave the firm, and my husband came up with the idea when we were at a NALS state meeting in Spokane and visited the Lexitron word processor display unit. He was a big supporter of my NALS involvement.
3. What was a typical day like for you in your office and how did you manage supporting your clients acrossthe country without email and instant messaging?
I had originally hoped to have all attorneys for my clients,but it didn’t work out that way. I found that many did not like to have files leave their offices. I did have two or three regular sole practitioners I did work for. I had purchased a telephone dictating machine, so the attorney could dial the special line and then operate the Dictaphone. It worked quite well most of the time,but depended, of course, on the ability of the individual to do a good job of dictating. When I first started, I would dress as though I was going to work at an office, and go downstairs to my virtual office. Then I spent a lot of time at first trying to figure out what hourly rate I should charge, figuring in the cost of my equipment,overhead, etc. Some of the first jobs I had were transcribing hearings (like Hewlett Packard, and Snohomish County meetings. As you can see, my first days didn’t really have a routine. When I got busier, I did hire help. Then, I moved to an office up on Highway 99 and worked from there for six years. By then, I had one full time and one part-time employee. The business had developed into doing resumes and small jobs for walk-in customers. I spent a fair amount of time on the accounting and proofing the work. The business at that time was not making a profit, so since I didn’t have anything to sell, my personal attorney suggested I move the business back home and just “play with it”.
4. What were the toughest obstacles you faced running your business?
The toughest for me was networking at the Chambers of Commerce and other groups, but I think I grew from it. I find it difficult to pick out the toughest obstacles, because I was actually enjoying the experience.
5. What were the biggest perks?
I think the biggest perks were the friends I have made, and I at least made enough money to pay for my memberships in NALS and Snohomish County Women Business Owners’ Association. I wasn’t tied down to an 8 to 5 job, because I was the person who delivered the finished work,and I was out trying to promote the business.
6. If you could do things all over again, would you choose the same path for yourself?
Yes. I have learned so much from my experience.
7. You won at least one prize at every conference we’ve attended together. How do you explain yourincredible luck?
Must be the number of years I have been attending. I didn’t win anything trying to gamble at the hotel in Las Vegas this summer.
7 Questions for Marian Squibb, PLS
By Brynne Williamson, PP, PLS
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