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A Guide to Using Web 2.0 in Libraries

A Guide to Using Web 2.0 in Libraries



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Published by: api-26010358 on Dec 29, 2009
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A Guide to Using Web 2.0in Libraries
The Scottish Library and Information Council (SLIC) and the Chartered Instituteof Library and Information Professionals in Scotland (CILIPS) support theadoption of new technologies that could enhance the delivery of library services.SLIC and CILIPS have been working with Web2.0 services for over two yearsnow. We believe that the incorporation of services, such as Flickr, Twitter andSlideShare, has enhanced our communication model, enabling us to bettersupport and promote libraries.Although Web2.0 services have been integrated within our organisation,feedback from our members within the Scottish library and informationcommunity indicates that considerable barriers to widespread adoption remain.The greatest challenge seems to be access, as many organisations restrict orblock the use of Web2.0 or social networking sites, denying staff the opportunityto experiment with these potentially powerful tools.In response to demand from members, and in order to address this challenge,SLIC and CILIPS have created these guidelines to highlight the potential ofsocial media within library services and to encourage organisations to reassessrestrictive practices regarding access.A further challenge lies in ensuring adequate training and support for librarystaff. Technology advances at such a high speed that it can be difficult to keeppace with developments. We hope that this guide, and the associated
website (http://www.slainte.org.uk/slainte2/index.html), will provide librarians withthe necessary information and support required to approach new technologieswith confidence. The website will be developed to become a source of up to theminute information on developments within Scottish library services, as well as ashowcase for examples of good practice and innovation.
The term Web2.0 refers to the development of online services that encouragecollaboration, communication and information sharing. It represents a shift fromthe passive experience of static “read only” web pages to the participatoryexperience of dynamic and interactive web pages. In other words, Web2.0reflects changes in how we use the web rather than describing any technical orstructural change.Many Web2.0 services, such as the examples provided, are often referredto as “social media” due to their role in supporting communication andbuilding online communities.Web2.0 services are increasingly becoming embedded in many areas oflife as more people, from teenagers to national governments, recogniseand harness these powerful communication tools. Similarly, libraries andlibrarians all over the world are using Web2.0 technologies to promoteservices, share information, engage with users and network withcolleagues, on a global scale.As such, SLIC and CILIPS believe that social media websites have greatpotential to enhance the delivery of library services and to contribute to theprofessional development of library staff. As service users increasinglycome to expect interactive online services in all spheres of life, librariesmust keep pace with developments elsewhere in order to ensure aresponsive service for the future.
Service type
Social networking
Facebook, Bebo
Video and photo sharing
YouTube, Flickr
Blogger, Wordpress
Twitter, Tumblr
Social bookmarking
del.icio.us, Digg
Peanut Butter, TikiWiki
Resource organising
Pageflakes, Netvibes
What is Web2.0?
Why use Web2.0?

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