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The Seven C’s of Effective Communication

The Seven C’s of Effective Communication

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Published by Abhay Kumar

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Published by: Abhay Kumar on Jan 04, 2010
Copyright:Attribution Non-commercial

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05/11/2014

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The Seven C’s of The Seven C’s of  EffectiveEffective CommunicationCommunication
The Seven C’s Of EffectiveThe Seven C’s Of Effective CommunicationCommunication
CompletenessCompleteness
Provide all necessaryProvide all necessary information / answer allinformation / answer all questions asked / givequestions asked / give something extra, whensomething extra, when desirabledesirable
ConcisenessConciseness
Eliminate wordyEliminate wordy 
 
expressions / include onlyexpressions / include only relevant material / avoidrelevant material / avoid unnecessary repetitionunnecessary repetition
The Seven C’s Of EffectiveThe Seven C’s Of Effective CommunicationCommunication
ConsiderationConsideration
Focus on “you” instead of Focus on “you” instead of   “I” or “we” / show “I” or “we” / show audience benefit oraudience benefit or interest in the receiver /interest in the receiver / emphasize positive,emphasize positive, pleasant factspleasant facts
ConcretenessConcreteness
Use specific facts andUse specific facts and figures / put action infigures / put action in 
 
your verbs / choose vivid,your verbs / choose vivid, image-building wordsimage-building words
The Seven C’s Of EffectiveThe Seven C’s Of Effective CommunicationCommunication
ClarityClarity
Choose precise, concrete,Choose precise, concrete, and familiar words /and familiar words / construct effectiveconstruct effective sentences andsentences and paragraphsparagraphs
CourtesyCourtesy
Be sincerely tactful,Be sincerely tactful, thoughtful, andthoughtful, and appreciative / useappreciative / use expressions that showexpressions that show 

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