REALTORreview

® AUTUMN 2009

An e-publication of the Raleigh Regional Association of REALTORS®

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 REALTORreview
RALEIGH REGIONAL ®
ASSOCIATION OF REALTORS®
111 Realtors Way, Cary, NC 27513
(919) 654-5400, Fax: (919) 654-5401
www.rrar.com
BOARD OFFICERS
John Wood, President
Carolyn Kasdorf, Vice-President AUTUMN 2009, VOL. 1, NO. 2
Theresa Clark, President-Elect
Linda Trevor, Secretary/Treasurer
features
Gary Rabon, Past President
RRAR DIRECTORS
Stacey Anfindsen E. Grayson Hodge
CANDLELIGHT TOUR AHEAD
The 37th annual Historic Oakwood
8
Phyllis York Dana Jones Candlelight Tour Dec. 12-13 will be
Brookshire Carol McCormick festive fun for one and all.
Eddie Brown Mollie Owen
Suzanne Burton John Pace
Kelly Cobb Joey Robbins
Mark Connor Randy Scherr
Parker Creech Jose Serrano
Steina De Andrade Tom Smith
Melanie Osborne Wes Snead PLAN FOR A SMOOTH CLOSING

22
Marshall Gay Cheryl Wilder Despite the unknowns – whether the
Rebecca Harper first-time homebuyer tax credit will be
REALTOR® FOUNDATION expanded, no less extended – these tips
OF THE TRIANGLE PRESIDENT will increase the chances that your home
Carolyn Kasdorf 3 COMMUNITY OUTREACH
The local real estate industry has
closing will be smooth sailing.

13
NCAR REGIONAL lots and lots of angels, always eager URGENT ACTION!
VICE PRESIDENTS to help. Next on deck is the Project Read on to learn the facts about
Elizabeth Allardice Angel Tree, a children’s holiday gift extending and expanding the first-time
Donna Parker drive; and a Support the Troops homebuyer tax incentive, then contact
NAR DIRECTORS holiday drive. your legislators!

10 14
Eddie Brown MAKE TECHNOLOGY REMODELING PAYBACKS
Eddie Speas A SALES ENGINE Remodeling Magazine reviews
John Wood These technology tips and tricks can home improvements that bring the biggest
TRIANGLE REALTORS® make the job of selling homes a lot bang for the buck.
more time efficient and effective.
19
LEADERSHIP ACADEMY DEAN JUST THE MATERIAL FACTS
Ross Rhudy Legal real estate expert discusses
full disclosure and what constitutes
Members are cautioned that the inclu- departments “material” facts.
sion of a name, specific commercial
product or service in an article, or 2 From the President
the inclusion of a paid advertisement
in this publication does not imply 6 RRAR Directory 24 New Members
endorsement by the Raleigh Regional
Association of REALTORS®. All 17 Bits & Pieces 26 REALTOR® Snapshot
advertisers in this publication wholly
support the Fair Housing Act and fully 17 Learning Opportunities 28 Local Market Updates
promote equal opportunity housing.
21 NewsMakers 32 RRAR Events
Copyright 2009 by the Raleigh
Regional Association of REALTORS®. REALTOR® REVIEW STAFF:
Patricia Gregory Rand, editor, patriciar@rrar.com • Caroline Shipman,
assistant editor, carolines@rrar.com • Heidi Ketler, managing editor •
All rights reserved.
Shelly Beck, graphic designer, sbdesign@cox.net
For editorial contributions and ad inquiries, please contact
Patricia Gregory Rand at patriciar@rrar.com or 654-5400.

Autumn 2009 REALTOR® Review 1

Single Identity Color
 from the president

A look back at 2009

By John Wood, RRAR 2009 President

W
elcome to the 2nd edition of our
on-line REALTOR® Review. We
are excited about the expanded
offerings available in the on-line format and
hope that you are enjoying the magazine.
With less than 60 days to go in 2009, I want
to take this time to thank all of the RRAR Members for
allowing me to serve you in 2009. While the year
has provided some economic challenges, it has been
a true pleasure to serve as your President.
RRAR is considered one of the top local associations
in the country and there are many people to thank for
the continued success. The staff at RRAR and TMLS
is the best. The RRAR Board members and countless
volunteers are also crucial to our continued success.
Everyday I see the commitment that our Volunteers and
Staff make to provide you the best tools, programs,
and education to succeed in our ever changing
industry. Please take a moment today to thank the
people that make your Association the best!
As we approach the holiday season please take
time to help others. For as little as $25 you can
participate in the annual Project Angel Tree. Help the
children in our community have a gift for Christmas.
Also the 2nd USO drive is underway to provide
support to our soldiers. Watch your email and web
the RRAR Holiday Party on December 3rd!
As you know, a focus for 2009 was to
increase educational opportunities and
communications with our members and
our community. RRAR is now a regular on
Facebook, is Tweeting daily and is due to
launch a new and improved web site in January.
RRAR education programs have taught us how to
better use Social Networking in our businesses,
how to read body language, how to communicate
with appraisers under the new rules, and most
importantly how to be safe in our daily lives as
REALTORS®. Finally, the Housing Opportunity
Committee successfully hosted two telethons on
NBC 17 as we found new ways to reach out to
our community as the voice of real estate. I hope
each of you had an opportunity to participate in
the many programs we offered in 2009.
Starting to look ahead to 2010, I challenge each
of our members in the following areas: 1) Volunteer
in your community, 2) Put your goals in writing, 3)
Become involved at RRAR, and 4) Live your life to
the fullest.
Please take a moment to be thankful for all we
have as REALTORS® in North Carolina! Again,
thanks for allowing me to serve you in 2009!

John
site for more details. Plus please plan to join us for

RRAR education programs have taught us

how to better use Social Networking in our
businesses, how to read body language, how
to communicate with appraisers under the
new rules, and most importantly how to be
safe in our daily lives as REALTORS®.

2 REALTOR® Review Autumn 2009

Neighbors
Helping
Neighbors
Project Angel Tree 2009
The holidays are quickly approaching and you can
help put a smile on a child’s face by participating
in Project Angel Tree 2009. The RRAR Community
Service Committee is proud to sponsor this initiative,
which provides gifts to children who would otherwise
go without. In these challenging economic times,
your support is needed more than ever. If you would
like to participate, please contact Priscilla Erwin at
priscillae@rrar.com. For more information, please
visit www.rrar.com/rrar-events.html. The deadline
for angel requests is November 2nd.
REBAR CAMP RDU
The Raleigh Regional Association of REALTORS®
is proud to sponsor the REBAR RDU Camp on
November 6th. What is a REBAR Camp? It’s an “un-
conference.” It’s a one day get-together of some of
the smartest social media and marketing minds in
the industry. Topics of conversation may include
Facebook, Twitter, blogging,
online photography and much
more. Space is limited so
sign-up today. Visit www.
rebarcamprdu.com for more
information or to register.
Autumn 2009 REALTOR® Review
Support the Troops
The Raleigh Regional Association of REALTORS®
will host another “Support the Troops” donation
drive beginning November 1st – 23rd. Because
of your support, the drive held in June was a
huge success. We sent more than 500 pounds of
donated items to the largest USO distribution center
in Baghdad. With your dedication, we can make
this holiday drive even more successful. You can
show your support to our soldiers by making a
simple donation. For a complete list of requested
donations, please visit www.rrar.com/rrar-events.
html. The need is especially great for rags, hand
sanitizer, chapstick and small bottles of shampoo
and conditioner. Drop off your donations at the
Board now through November 23rd and we’ll ship
the items just in time for the holidays.
Project Hope Snack Drive
The Project Hope Food and Snack Drive was a
huge success. On September 28th, members of the
Community Service Committee delivered more than
400 pounds of food and snacks to Hope Elementary.
Milinda Foushee, director of the after-school
program, stated, “The food drive was wonderful.
We really appreciate the support and it made our
kids know that other people outside of this school
love and care for them. They know others are pulling
for them to do well in school and want to provide
for them so they don’t go hungry. We have enough
snacks to last us the rest of the school year. It is truly
a blessing.” In addition to donating the collected
items, the Community Service Committee donated
$1,000 to support the after-school program. Thank
you for your support of Project Hope and for making
a difference in the life of a child.
NBC 17 Phone Bank
The Housing Opportunity Committee of the
Raleigh Regional Association of REALTORS® has
been featured twice this year on NBC 17 News.
As a community outreach effort, the committee
volunteered to man a phone bank answering
viewers questions about the homebuyer
tax credit, loan modification,
foreclosures, closings and all
things real estate related.
Over one hundred
viewers called in to get
REALTOR® advice.
3
4 REALTOR® Review Autumn 2009
Social media: faster, better, cheaper
If you’re feeling overwhelmed
with blogging, Twitter, Facebook,
LinkedIn and hundreds of other
new sites, take a deep breath
and relax. Coping with today’s
rapidly changing social media
environment is actually easier
than you may realize.
A primary reason people have
challenges coping with change is
that they view change as “taking
away.” To illustrate this point,
imagine yourself taking part in the
following experiment: You will be
pairing up with one other person
in the group. Once you have
found that person, you will be
asked to study their appearance
carefully for about a minute.
You will then turn your backs to
each other. The next step will
be to change two things about
your appearance. Ask yourself,
“What would you change if you
were doing this right now?”
After you have changed two
things about your appearance,
you will then face your partner
and see if you can both identify
what has changed about the
other person’s appearance. You
will then be asked to repeat the
process and change two more
things about your appearance.
What two additional things
would you change?
Autumn 2009 REALTOR® Review
By Bernice Ross
After you repeat the process for 1 Faster and broader
the second time, the next step is communication
to ask, “What did this experiment
Twenty years ago, you had
illustrate?” Most people say it
three main ways to communicate
illustrates how well people make
with clients: by snail mail,
observations. Almost no one
telephone or face to face. Fax
guesses that the real purpose is
machines allowed us to send
to illustrate your attitude towards
documents quickly to our clients
change. As you thought about
rather than having to deliver
what you would change, would
them personally. If you wanted
you have removed a piece of
to develop a geographical farm,
jewelry, your glasses, or perhaps
you would have to door-knock,
a piece of clothing? If you are
spend thousands of dollars on
like most people, you probably
postcards and brochures, and
removed something. Rather than
cold call into the farm area.
removing something, however,
While these strategies still work,
you could have changed your
they’re not as effective as using
appearance by adding something.
technology.
This simple experiment illustrates
Innovative technologies allow us
the reason we struggle with
to reach more people electron-
change: Most people view change
ically. For example, instead of
as losing something they have.
sending a postcard, you can
When people fear loss, change
send an e-mail card or a text
is unlikely. In contrast, when
message. The goal is to stay in
change is viewed as “adding to,”
regular contact with your contact
the process becomes much easier.
database. The activity hasn’t
If you’re struggling to adapt to changed. Instead, we simply have
today’s rapidly changing market, more options from which to
part of your challenge may result choose. While most people
from your belief that change resent cold calls and toss out
means giving up something. A agent postcards, the changes
more effective approach is to in social media have created
identify how the change adds an environment where other
to your life. Here are just a few people actually seek you out,
examples that illustrate this point.
[See SOCIAL MEDIA on page 7]
5
 MISSION STATEMENT
The Raleigh Regional Association of REALTORS®,
the area’s voice of real estate, promotes the highest
ethical and professional standards and cooperation
among its members; provides products, programs
and services to meet the evolving needs of the
real estate industry and consumers; and serves
as a leading advocate of private property rights
and community involvement.

VISION STATEMENT
“Anticipating and meeting
the opportunities and challenges
of our industry.”

RRAR 2009 COMMITTEE CHAIRS
Bylaws: Theresa Clark
Building: Stacey Anfindsen
Community Service: Teresa Connor
Communications & Public Relations:
Stacey Anfindsen
Governmental Affairs: Asa Fleming
RPAC: Theresa Clark
Housing Opportunity: John Hartofelis
Personnel: Carolyn Kasdorf
Grievance: Marty Willson, Lewis Grubbs,
Mary Erazim, Seth Roberts
Professional Standards:
Harriette Doggett, R. Gilliam Kittrell,
Bill Owens, Amy Poole-Butler
Strategic Planning: Theresa Clark
Nominating Committee: Eddie Speas
2009 COUNCIL CHAIRS
Contemporary Real Estate Council:
Dayne Luck
International Council: Helen Tam
Top Producers: Jill Fink and Jill Kirby
Women’s Council: Louise Griffin
RRAR STAFF DIRECTORY:
Main Office: (919) 654-5400
Fax (919) 654-5401 www.rrar.com
RRAR Company Store: (919) 654-7253
Executive Vice President:
Raymond C. Larcher, Ext. 218,
rayl@rrar.com
Governmental Affairs Director: Taralyn P.
Lightner, Ext. 215, taralynl@rrar.com
Education Director:
Cara Mottershead, Ext. 211,caram@rrar.com
Facilities Coordinator: Mary Rachel Bowling,
Ext. 210, maryrachelb@rrar.com
Director of Member Services:
Betsy Ramsey, Ext. 217, betsyr@rrar.com
Member Services Assistant: Priscilla Erwin,
Ext. 216, priscillae@rrar.com
Communications Director: Patricia Gregory
Rand, Ext. 239, patriciar@rrar.com
Communications Associate: Caroline
Shipman, Ext. 238, carolines@rrar.com
RRAR Company Store:
Yukari Powers, Ext. 201, store@rrar.com
Receptionist:
Shelia Clark, Ext. 200, receptionist@rrar.com
TMLS STAFF DIRECTORY
Vice President of Operations:
Rachel Wiest, Ext. 219,
rachelw@trianglemls.com
Executive Assistant: Christy New, Ext. 220,
christyn@trianglemls.com
MLS Services Director: Kathy Matheson,
Ext. 233, kathym@trianglemls.com
TMLS Training Specialist: Allan Nielsen,
Ext. 208, allann@rrar.com
Compliance Coordinator: Letitia Santos,
Ext. 234, letitias@trianglemls.com
Compliance Assistant: Raina Joyner, Ext. 242
Computer Training Coordinator:
Lynne Brid, Ext. 232, lynneb@trianglemls.com
Web Master/Data Distribution Manager:
Carol Hamrick, Ext. 213,
carolh@trianglemls.com
Media Coordinator/Data Distribution
Assistant: Bonnie Eaddy, Ext. 207,
bonniee@trianglemls.com
Technical Operations Manager: Matt Nagy,
Ext. 225, mattn@trianglemls.com
Customer Support/Help Desk:
J. Stepp, Ext. 226, js@trianglemls.com
Jennifer Horton, Ext. 227,
jenniferh@trianglemls.com
FINANCE/MEMBERSHIP DEPARTMENT
Financial Director:
Alma Palmer, Ext. 223, almap@rrar.com
Accounts Receivable Coordinator:
Pat Long, Ext. 222, patl@trianglemls.com
Accounts Payable Coordinator: Randi
Gaines, Ext. 221, randig@trianglemls.com
Membership Coordinator:
Susan Jones, Ext. 224, susanj@rrar.com
Membership Assistant: Kelly Hunsucker,
Ext. 209, kellyh@trianglemls.com

6 REALTOR® Review Autumn 2009

 [SOCIAL MEDIA continued from page 5]

provided you offer them value.
In this example, the real change
is shifting from communicating
with one person at a time to
communicating with many people
simultaneously. When you post
on your blog, Facebook and
Twitter, you can reach large
groups of people who welcome
your message rather than
resent it.
2 Serving as a trusted
advisor
This is one of the most valuable
roles that you can play. Most
agents still answer client questions
face to face, by phone or by
e-mail. This process can consume
massive amounts of time because
many clients ask the same
question. Several years ago you
could post a “Frequently Asked
Questions” page on your Web
site. With the evolution of blogs,
however, you can now answer
these questions online and reach
a much broader audience. In
fact, you probably have a year’s
worth of blog posts sitting in your
undeleted e-mails. The beauty
of this approach is that for each
question you answer, you create
a new link to your site. This in
turn helps you obtain better
search-engine ranking. You could
also use the Facebook fan page
function to accomplish the same
goal. Unlike the Facebook profile
pages, fan pages are searchable
and help build your Web ranking.
3 Marketing your
listings
In the past, you would take
photos and send them to your
clients by snail mail or e-mail.
You could also post them on
your Web site. Today, you have
a wealth of additional places to
market your listings.
You can syndicate your listing
information to thousands of other
agents. Syndication also reaches
a host of major portals including
Craigslist, eBay, plus all the sites
that Realtor.com, your company
and your local multiple listing
service serve as well.
If you take videos, you can use
a service such as TubeMogul.
com to syndicate your video to
15 other video portals including
YouTube, Google Video and
Yahoo Video. Rather than being
limited by your print marketing
budget, you can literally reach
thousands of potential viewers
who may be interested in your
listings.
Real estate is still about being
face to face and providing
exceptional service. That hasn’t
changed. Technology simply
allows us to reach more potential
clients in less time -- with less
cost and less effort. If you
approach technology changes
as providing you with additional
options to serve your clients, you
will be amazed at how much
easier it is to make the changes
today that will keep you on top
tomorrow.
Twenty years ago,
you had three main
ways to communicate
with clients: by snail mail,
telephone or face to face.
While these strategies still
work, they’re not as effective
as using technology.
Innovative technologies
allow us to reach more
people electronically.

Autumn 2009 REALTOR® Review 7

 Just when the party is
beginning to show signs of
life, do you take away the
only punch bowl?
Even though first-time home-
buyers are driving the housing
market, there has been little
energy in the nation’s capitol
to extend the $8,000 tax credit
beyond the Nov. 30 deadline.
That doesn’t mean that some
of the more influential trade
organizations in this country
have stopped trying to convince
legislators that the first-time
incentive is key to sustaining
any semblance of housing
momentum. Representatives from
the National Association of Home
Builders, along with the National
Association of Realtors, believe
the tax credit is critical to their
members.
If a first-time homebuyer did
find a home in time to beat the
deadline, how much time would
be needed to close the deal?
Most lenders say they need a
minimum of 30 days to close a
loan and many will not guarantee
that everything will be wrapped

First-time
up by Nov. 30. Just to be safe,
it’s best to get started as soon as
possible with as much document-
ation as possible. The number of
applicants will increase as the

buyer tips
deadline for the first-time buyer
tax credit approaches.
FHA-insured loans can take
longer, even with an in-house

for smooth
underwriter. If the lender must
send the file to the investor to have
it underwritten, the lender is at the
mercy of the investor’s workload.
Underwriting timeframes should

closing
be shorter now because overall
BY TOM KELLY volume is lower, but everyone
in the lending industry expects a
late tax-credit rush.

8 REALTOR® Review Autumn 2009

 A crucial element in getting
loans processed and closed in a
timely matter is a complete file. If
you have spent time only shopping
for a home and not compiling
your financial package, here is a
list of the top five documents
to immediately prepare for your
lender:
• Copy of driver’s license and
Social Security card
• Pay stubs (covering most
recent 30 days)
• W-2 and 1099 statements
for 2008 and 2007
• Copy of 2008 and 2007
federal tax returns with all
schedules
• Bank statements for
checking, savings, money
market, CDs and IRAs (covering
past two months) including
account number and bank.
Often the initial underwriting
loan review will trigger additional
requirements needed from the
borrower. With new rules now
in play regarding appraisals
and disclosures coupled with the
overall tightening of underwriting
guidelines, it will be key to start
the loan process as soon as
possible in case additional docu-
mentation or verification need to
be met for final loan approval.
There are income limits attached
to the $8,000 first-time credit. A
phase-out of the credit begins
when the taxpayer’s modified
adjusted gross income exceeds
$75,000 if single or $150,000
if married filing jointly. The credit
is eliminated completely when
the taxpayer’s income reaches
$95,000 (single) or $170,000
(married filing jointly). Taxes
owed or refunds due to the
taxpayer are factored into the
calculation.
Autumn 2009 REALTOR® Review
If a first-time homebuyer did find a home
in time to beat the deadline, how much
time would be needed to close the deal?
Modified adjusted gross joint purchasers may allocate the
income, or MAGI, is a calculation credit amount to any buyer who
created by the Internal Revenue qualifies as a first-time buyer,
Service. To find it, a taxpayer such as may occur if a parent
must first determine “adjusted jointly purchases a home with a
gross income” or AGI. AGI is son or daughter. Ownership of a
the total income for a year minus vacation home or rental property
certain deductions (known as not used as a principal residence
“adjustments” or “above-the-line does not disqualify a buyer as a
deductions”). AGI includes all first-time homebuyer.
forms of income, including wages, In addition, first-time home-
salaries, interest income, dividends buyers must purchase the property
and capital gains. from a source unrelated to them.
While first-time buyers are For example, they cannot purchase
often viewed as young people the house from a spouse, parent,
seeking their first home, a first- grandparent, child, or acquire
timer does not necessarily have the property by gift or inheritance
to be “young.” The IRS defines and obtain the tax credit.
a first-time buyer as anyone Now, let’s hope for an
who has not owned a principal extension.
residence during the
three-year period prior
to the purchase. For
married taxpayers,
the law tests the
homeownership
history of both
the homebuyer
and his/her
spouse.
For example,
if you have not
owned a home in
the past three years,
but your spouse has
owned a principal
residence, neither
you nor your spouse
qualifies for the first-
time homebuyer tax
credit. However, unmarried
9
GET ON BOARD
THE TECHNOLOGY TRAIN
BY MANDY REUTTER

Who else is tired of hearing about the economy and how the housing market is at a crawl? I know I am.
And I know I’m not the only one who sits down with a glass of wine at night, telling friends about how 5
years ago I had sold 50+ custom new homes in one year. Those kinds of numbers may not exist for most
people right now, but I guarantee you there are agents out there that have found a way to stay busy and
sell homes.
You may be thinking, “Well I don’t have the kind of money it takes to market like the big agents.” The
beauty is… you don’t have to! Take advantage of the internet. You don’t have to pay a lot of money for a
website or an IDX solution. There is web-based software that costs less than $300 to set up and requires
minimal monthly payment. Most social networking and blog sites are FREE.
I am a licensed broker and chose to go into real estate software because I saw a need to supply the
Triangle area agents with useful tools that could assist them in the process of buying and selling homes. I
want to share some of this useful information and tips through the course of this article that will help you as
Realtors get online, get educated, and get competitive.
GET ONLINE buyers & sellers might not be able property search tools are a way
Did you know that according to find through your MLS listing. to capture them as leads and
to NAR, 87% of buyers & • Promote price changes or convert them into clients.
sellers research online prior open houses. Find a company that is capable
to contacting an agent. Think • Create a FREE account with of offering agent websites and
of it, 87% of buyers and sellers are Postlets (online web-based flyers). IDX/VOW property search. This
researching online first. It’s like You can post your listings on Craigs- way you are guaranteed to have
walking into a room of 87 eager list directly through Postlets. a seamless looking website. Not
customers with no business card. all technology is compatible.
• Join ActiveRain (agent blog site).
These days, if you are not on the Not all property search tools
web, you’re not selling homes. • Integrate your personal blog into plug into agent websites without
your main website. There are some getting distorted or running off
Tips for getting online:
software companies who have the page. This is the last thing
• Build a website with a “branded agent website templates with built-
name”, either your name, or your you want and in my opinion it’s
in blogs, at no additional charge. a waste of money. Your website
office name.
GET EDUCATED is now working against you. It is
• Set up a Facebook and Twitter
no longer useful to buyers and
account. It is important for new agents
sellers because it is difficult to
• Provide information that is to understand that when you are
operate and read.
relevant to your industry and looking to purchase real estate
software, you will need both a Simple. Simple. Simple.
marketplace.
website, and a property search You have 30 seconds to make
• If you have a new listing, post it an impression. Know what your
tool. Not all companies offer a
on your profile page. target audience is looking for and
website solution and an IDX or
• Share additional photos of your VOW solution. Your website is give it to them. Give them a way
properties. a means for buyrs & sellers to to search for homes… I mean
• Provide unique information that find you. Your content and your isn’t that what they are looking

10 REALTOR® Review Autumn 2009

for to begin with? Buyers & sellers Tips on how a VOW can I’ll go on record and say “The market
don’t care about the weather or help your business? is turning around.” Are you ready?
what the stock market is doing • Sharing sold data, captures Have you prepared your business
when they are looking for homes. unrepresented sellers looking for for the turn around? Budget and
You are not a meteorologist or a comps. pricing shouldn’t be a problem,
stockbroker. You are a licensed because as stated above, you
Realtor. Educate them on what you • Sharing tax values can spark
should be able to find a company
know and why you should be their a buyer’s interest and generate a
that can supply you with a
trusted real estate professional. scheduled showing.
website and property search for
• Sharing sold price vs. list price a minimal investment.
GET COMPETITIVE can reassure a buyer or seller’s
Earlier this year, the Triangle The old saying “spend money to
mind when purchasing or selling
MLS introduced a new policy into make money,” is not advising you
a home.
our market, governing the use to spend a lot of money, but a mod-
• Having an enhanced property erate investment is necessary. Take
of previously restricted property
search can attract more clients to our present economy as an oppor-
data. As you may know, the
your site over your competitor’s tunity to do some research, prioritize,
virtual office website, or VOW
website. and above all else, relax in most
was defined by our NC Real
Estate Commission as a “vehicle • Registering on a VOW, creates cases the technology is there
for conducting online brokerage an agency relationship which to help you. Just make sure the
in a way that is similar to how creates a sense of loyalty to the technology you select is working
a brokerage firm interacts with its transaction process. for you and not against!
clients and customers in a brick-
and-mortar office.”
Kind of vague? Kind of
confusing… right? That’s the
thing about policies, usually written
by attorneys, they don’t seem to
make sense until someone breaks
it down into basic terms or
examples that you can understand.
Let me try and eliminate the
confusion and give you a better
explanation of VOW.
“A VOW is an individual
broker or broker office website
that allows buyers & sellers to
access all the non-confidential
information in the Triangle MLS,
such as sold properties, sold
prices and tax values, after the
buyer or seller has initiated a
broker relationship through an
interactive registration process.”
In its most simple form; think of
VOW as an enhanced property
search tool that captures more
leads and creates greater
consumer interest.

Autumn 2009 REALTOR® Review 11


Dear REALTOR ® Member,
The year 2010 is just around the corner, and it is time
to renew your membership with the Raleigh Regional
Association of REALTORS®. Renewing your commitment
to your local Association also renews your membership
at the state and national levels as well.
MEMBER BENEFITS INCLUDE:
Savings in Continuing Education costs
Computer Training Center
Group buying power
Professional Standards Administration
Internet based MLS system
Centralized Showing Service
Political advocacy and
RPAC administration
Risk reduction seminars
Standardized contract forms available
for free online from NCAR
REALTOR® store now available
for purchases online
Discounts on room rentals
at One Eleven Place
Membership meetings and socials
And more…
With over one million REALTOR® members worldwide,
the National Association of REALTORS® is the largest
trade organization in the United States. An organization
is only as strong as the commitment of its members, so by
renewing your 2010 membership, you are insuring the
continued success of your Association and your career.
Best of luck in 2010, and thank
you in advance for your renewed
commitment to the Raleigh Regional
Association of REALTORS®
Sincerely,
Theresa Clark
2010 President
12 REALTOR® Review Autumn 2009
2010 DUES BILLING Q
HOW WILL I RECEIVE MY DUES INVOICE THIS
E-mail billing has been a tremendous success for
three years. You will be receiving your dues inv
e-mail again this year. You will NOT be mailed a pa
HOW DO I MAKE SURE THE ASSOCIATION H
CORRECT E-MAIL ADDRESS FOR ME?
Please verify your personal roster information in te
update your e-mail address if needed.
WHEN ARE 2010 MEMBERSHIP DUES DUE?
December 31, 2009.
IS THERE A LATE FEE?
Yes. Any dues received after January 31, 2010 wi
$75 late penalty.
HOW MUCH ARE MY REALTOR® DUES AND W
THE “BREAKDOWN?”
The Raleigh Association local dues are $171; the N
Association dues are $130; the National Associa
are $115. Since this board collects all dues (loc
and national) your total amount is $416.
WHAT IS THE MOST CONVENIENT WAY TO P
Paying online with a credit card is quick, easy and
You can also print a receipt for your records.
ARE DUES REFUNDABLE IF I DECIDE TO P
LICENSE ON INACTIVE STATUS LATER IN THE
No. According to the Bylaws, dues are non-refund
ARE DUES TAX DEDUCTIBLE AS A BUSINESS EX
Yes. Annual dues are a deductible business expens
for $78.05. This amount is dedicated to lobbying e
(for NAR, NCAR and RRAR combined) and, as
in the 1994 Tax Act, is a non-deductible expense.
FAILURE TO RECEIVE A NOTIFICATION DOES NOT RELIEVE
THE REQUIREMENT TO MEET ESTABLISHED PAYMENT DE
INFORMATION ON DUES IS PUBLISHED ON OUR WEBSITE A
RRAR.COM, IN THE REALTOR® REVIEW AND IN THE REALTOR® R
WHICH IS OUR BIMONTHLY NEWSLETTER.
Q&A
J     BS Call to action!
Tell Congress tax credit is working
http://www.capitolconnect.com/builderlink/
S YEAR?
r the past
Extending and  As the Nov. 30 deadline looms, the housing industry is
voice via
Expanding the           engaged in its most intensive grassroots campaign in history
aper copy.
Home Buyer  to continue the gains of the $8,000 first-time home buyer tax
Tax Credit Will: credit.
HAS THE  Create 350,000 New Jobs  Declaring the tax incentive an effective and essential tool
 Inject More Than $28 Billion 
for assuring the nation’s economic recovery, the National
Into the U.S. Economy Association of Realtors and the National Association of
empo and
 Generate $12 Billion in  Home Builders are urging members of Congress to:
Additional Tax Revenue
• Extend the credit for home purchases through
Congress:  Help Put America Nov. 30, 2010;
Back to Work 
• Expand the credit to all buyers of a principal
residence; and
• Maintain the current $8,000 maximum credit amount.
ill incur a National Association
of Home Builders
Online ads in The Wall Street Journal, The New York Times and
www.nahb.org www.realtor.org
on Google have been viewed more than 25 million times.

WHAT IS
During its first year, the first-time home buyer americanrecoveryact_20090217)
NC State tax credit fueled home sales and mortgage • NAR First Vice President Ron Phipps testifying
ation dues loans. NAHB estimates that an extended and before the Senate Banking Committee; (PDF:
cal, state expanded home buyer tax credit will, among Phipps testifies or LINK: http://www.realtor.
other things: org/fedistrk.nsf/files/testim_sbhua_102009.
• Create more than 350,000 jobs; pdf/$FILE/testim_sbhua_102009.pdf)
PAY?
• Increase home purchases by • More than 450,000 member letters with
d secure. call to action sent to Congress;
383,000; and
• Boost housing starts by 82,000. • Print ads in influential Capitol Hill newspapers
PUT MY read by members of Congress and staff; and
Click here to read a one-page analysis of
YEAR? • Online ads on The Wall Street Journal
NAHB’s home buyer tax credit proposal.
dable. (PDF: NAHB Tax Credit Proposal or LINK: and The New York Times Web sites, and on
http://www.nahb.org/fileUpload_details. Google viewed more than 25 million times.
XPENSE?
aspx?ContentID=127117) There are several easy ways you can join the
se except
NAR’s call to action is heralded as the most grassroots campaign:
expenses
provided successful in its history. To date, it has included: • Write Congress today by visiting www.
. • A Fly-In, with Federal Political Coordinators capitolconnect.com/builderlink. 
from 29 states sent to Washington, D.C., with • Call your members of Congress toll-free at
E YOU OF
call to action for members of the House Ways (866) 924-6242.
EADLINES.
AT WWW. and Means, and Senate Finance Committees; • Fill out a Congressional feedback form by
ROUNDUP • NAR President Charles McMillan making clicking here (LINK: http://www.nahb.org/
connections with a podcast; (LINK: http:// form.aspx?formID=3922) and e-mail it to
www.realtor.org/about_nar/presidents_ builderlinnk.nahb.com, or call (800) 368-5242,
report/_podcast_archive/mcmillan_ ext. 8475.

Autumn 2009 REALTOR® Review 13

 Green Remodels
that Pay Back
JULIE P. HAWKINS

How can you advise clients about incorporating green features into
their pre-sale improvements? According to the Remodeling Magazine
Cost vs. Value Report 2008-2009, the following mid-range upgrades
fetch the most return at resale in the Raleigh area. Here’s some advice
on how to shade them green.
1. Deck addition (wood)
Remodeling Magazine scenario:
Cost: $9,370 l Resale value: $7,863 l Recouped: 83.9%
Green it up: For a deck addition, choose green materials that are
non-toxic, last longer, and require less maintenance. For a wood deck,
look for lumber certified by the Forest Stewardship Council (FSC),
which guarantees that the wood either came from a certified well-
managed forest, or is a reclaimed or recycled product.
The low maintenance, high recycled content, and durability of a
plastic or composite decking also make it a sustainable choice. The
Healthy Building Network offers ratings on plastic and composite
lumber at www.healthybuilding.net/pdf/gtpl/gtpl_product_ratings.pdf.
What your clients do with the old materials is just as important as
what they install. Decking materials were historically treated with toxic
chemicals, so never burn them. Take treated wood to the local landfill
or transfer station and place it in the non-clean wood pile.
2. Siding replacement
Remodeling Magazine scenario:
Green it up: Mineral-fiber and cement-based siding products are
inexpensive, require little maintenance, and rarely need replacement.
According to RM’s report, they also get a better return on investment at
resale than standard vinyl (86.7% vs. 80.7%). Depending on the age
of the home, your client may be able to use more efficient insulative
vinyl siding, which adds another layer of insulation and moisture
protection, helping save on heating and cooling costs.

Vinyl siding Fiber-cement siding Foam-backed (insulative)

(upscale) vinyl siding (upscale)
Cost: $9,326 Cost: $12,951 Cost: $11,572
Resale value: $7,705 Resale value: $11,785 Resale value: $9,716
Recouped: 82.6% Recouped: 91.0% Recouped: 84.0%

14 REALTOR® Review Autumn 2009

 3. Kitchen Remodel
Remodeling Magazine scenario:
Minor kitchen remodel: Update 200-square-foot kitchen with 30
linear feet of cabinetry and countertops, leave cabinet boxes in place
but replace fronts with new raised-panel wood doors, drawers, and
hardware. Replace oven and cooktop. Replace laminate countertops;
install mid-priced sink and faucet. Repaint trim, add wall covering, and
replace resilient flooring.
Cost: $20,320 l Resale value: $16,234 l Recouped: 79.9%
Major kitchen remodel: Update 200-square-foot kitchen with
30 linear feet of semi-custom wood cabinets, 3’ x 5’ island, laminate
countertops, and double-tub stainless-steel sink with single-lever faucet.
New wall oven, cooktop, ventilation system, built-in microwave,
dishwasher, garbage disposal, and custom lighting. New resilient
flooring. Painted walls, trim, and ceiling.
Cost: $53,236 l Resale value: $42,104 l Recouped: 79.1%
Green it up: There are dozens of easy green options for a kitchen
remodel, where upgrades can have a dramatic visual impact. Just for
a short list, start with FSC-certified cabinets, low- or no-VOC (volatile
organic compound) paints and finishes, and faucets with aerators.
Cabinets are often made of pressed or composite wood (particle
board) and contain urea-formaldehyde, which will off-gas for some
time. Choose new cabinets without formaldehyde. For existing cabinets,
seal exposed pressed-wood surfaces with a low-VOC sealant such as
AFM’s Safecoat Safe Seal.
Refinish wood floors with a low-VOC sealant or install a sustain-
able flooring product like cork, salvaged stone, or true linoleum.
Learn more from the Buyer’s Guide to Green Flooring Materials at
GreenHomeGuide.com.
To save energy and water, replace outdated lighting, refrigerators,
freezers, and dishwashers with ENERGY STAR qualified products. If bills, and offer a better return
the kitchen contains an old washing machine, replace that too. Learn on investment at resale.
more at www.energystar.gov. Visit www.energystar.gov
4. Window replacement Remodeling Magazine scenario: for valuable installation and
purchasing tips.
Green it up: Replacing old, inefficient windows with ENERGY
STAR qualified models can save homeowners 7-24% on their energy [See GREEN on page 23]

Insulated vinyl, low-E, Insulated, low-E, simulated-

simulated-divided-light windows divided-light wood windows
Insulated wood windows, with simulated woodgrain (interior) with stained hardwood
Basic insulated exterior clad in vinyl interior finish and custom-color interior finish and custom-color
vinyl windows or aluminum exterior finish aluminum exterior cladding
Cost: $9,496 Cost: $10,416 Cost: $12,257 Cost: $16,222
Resale value: $7,535 Resale value: $8,215 Resale value: $10,095 Resale value: $12,576
Recouped: 79.4% Recouped: 78.9% Recouped: 82.4% Recouped: 77.5%

Autumn 2009 REALTOR® Review 15

16 REALTOR® Review Autumn 2009
 bits & pieces learning opportunities

RRAR REALTOR®
Store
2010 BOSS Planners – Early Bird Special -
15% off*! Designed specifically for Realtors.
Organizes buyer and seller data, listing and sales
progress, closed sales, and more. Several designs
and colors available. Spiral bound or 7-hole
punch to fit most of the binders. Please call first
for availability.
Pepper Spray for your safety – Pink
canister: Support National Breast Cancer
Foundation. 25 shots of pepper spray 8-10
feet. Self-defense Spray – Snap-top red, blue
or black case – 25 shots of red pepper, tear
gas and UV dye 8-10 feet. Both come with a
key ring. The Pink canister also comes with a
separate key ring quick release attachment.
Tall Sign Posts – 2 1/4” x 3” Aluminum
Swing Sign Post – Powdered Coated to Enhance
Durability – Top Quality “Non-rust Aluminum” – 2010 Triangle REALTOR®
64” overall height, 58” at top of cross arm. Two Leadership Academy – Application
cross arm lengths available to hold either 24” Deadline has been Extended
or a 30” sign. Three sections for easy transport. until December 1, 2009
Sign clips included. Holds rider on top of cross
arm. (Signs/Info Box sold separately.) The Raleigh Regional Association of REALTORS® is
proud to begin accepting applications for the 2010
2010 Magnetic Calendar – Early Bird
Triangle REALTORS® Leadership Academy. Leadership
Special Pricing and Quantity Discounts*!
As low as $0.39 each with envelope! Order skills are essential for your success as a leader in your
yours today! Holiday, Green Living and Recipe industry or a volunteer in your community. Whether you
Designs available. Sale ends November 30. are interested in leading people or leading organizational
change, the Triangle REALTORS® Leadership Academy
Direct Line: 919-654-7253 – See photos:
will help you increase your effectiveness as a leader and
https://www.trianglemls.com/rrar-store.html
equip you with a resiliency that is important in our ever
Tips from the Store changing profession.
The 2010 Triangle REALTORS® Leadership Academy
Do your corrugated signs pop out
will consist of seven program modules spread throughout
of your sign frame?
the year. Topics discussed will range from leadership
Just punch holes in the signs with a sharp concepts, planning and administra-tion, communication
tool and tie the sign to your frame with plastic skills, spokesperson training and media relations,
zip ties! financial programs, issues and budgeting considerations
Can’t find a sign to say exactly as well as attending the “State of the Triangle” and NCAR
what you want? Legislative Day. Taught by a nation-ally recognized
Try our custom printing sign service. faculty, the Triangle REALTORS® Leadership Academy
Professional, affordable results with Quick will prepare REALTOR® members for existing and future
Turnaround! Email or call to order. Association, community, civic, religious, political and
*Sorry, sale offers cannot be combined with personal leadership opportunities.
other discounts. [See LEARNING OPPORTUNITIES on page 18]

Autumn 2009 REALTOR® Review 17

 learning opportunities
[OPPORTUNITIES continued from page 17]
Enrollment for the Leadership Academy is extremely
limited in order to maximize the experience for the
participant. Please contact Cara Mottershead at
(919) 654-5400 for a complete packet. Deadline
for all applications is November 2, 2009.
“Being in the Triangle Leadership Academy
helped me grow as a person. The friendships and
skills learned during my session were invaluable to
me. I am a much more confident real estate agent
because of my experience.”
Julie Garrison with Prudential York Simpson Underwood
2008 Triangle REALTOR® Leadership Academy Graduate
“Being a participant of the Raleigh Regional
Association of REALTORS® Leadership Academy of
2008 was one of the most professional and personal
growth promoting experiences I’ve had in a very
long time. The Academy brings out strengths I didn’t
know I had and fine tuned others that I use in my
everyday work and personal life. I look forward to
future accom-plishments that will be simplified by
the leadership tools I developed. The Leadership
a bsolutely
in the
neigh borho od
919-256-1622 VisitInwo odForest.com
18 REALTOR® Review Autumn 2009
Academy was an outstanding opportunity and
one that I would not trade because of what it now
brings to my professional and volunteer endeavors. 
I’ll work hard to encourage others to apply so they
too can expand their talents and also know how
to tap into those of their peers. I’d love to be able
to attend again, just because it was such a positive
experience.”
Miki Davis with Coldwell Banker Advantage
2008 Triangle REALTOR® Leadership Academy Graduate
CONTINUING EDUCATION
Exciting news! Starting in January, the 2010
Continuing Education course schedule will be
emailed to members instead of a paper copy
being sent to your postal mailbox. In an effort
to save money on postage, printing, and paper,
we are going electronic. All courses will continue
to be listed on our website and we will have
paper copies available at the Association. To
ensure that you receive the 2010 course schedule
when it becomes available, please make sure
that your email information in your member profile
is up-to-date.
INWOOD
f o r e s t
ESTATE LOTS
FROM
120,0 0 0
$
CUSTOM HOMES
$
FROM
50 0,0 0 0’s
• Bring your own bu ilder
or use one of ours
• 6 miles from
Downtown Raleigh
Sales &
marketing by UNITED
 MATERIAL FACTS: Once
Material,
Always
Material?
I am frequently asked by
REALTORS® whether they are
required to disclose the existence
of some past event that had an
adverse effect on a property. I
give my customary “it depends”
answer because the answer
depends – as it always does – on
the particular facts.
Take the following example:
you’ve just gotten a new listing on
a house and you’re sitting at the
seller’s dining room table assisting
her in completing the Property
Disclosure Statement. The seller
relates that one Saturday evening
a couple of years ago, water
began dripping from the dining
room chandelier just before the
arrival of dinner guests. The dinner
party was adjourned to the living
room and was a screaming success,
but a post-party investigation
revealed a slow leak in an upstairs
bathroom tub/shower just above
the dining room that had caused
a significant amount of unseen
damage. Lots of damp wood and
mold under the tub in the space
above the dining room ceiling.
(The hair on your neck stands up
when the seller mentions “mold.”)
The leak was fixed, the mold
removed and a fair amount of sub
flooring and sheetrock replaced.
(You steal a glance at the dining
room ceiling as the seller is talking
Autumn 2009 REALTOR® Review
and it looks perfect.) The seller
tells you that she has documents
from a reputable contractor that
detail all the work that was done.
You are thinking to yourself: Do I
have to disclose any of this to a
prospective buyer?
As you know, you are required
by the licensing law and the
REALTOR® Code of Ethics to disclose
material facts about a property.
So are the facts that the seller
has told you about in the above
example material facts? In my
opinion, if an agent can, under
the particular circumstances with
which he/she is confronted,
reasonably conclude that: (1) the
source of a problem has been ident-
ified and satisfactorily corrected/
repaired and (2) any damage
caused by the problem has been
satisfactorily repaired, then the
agent would not be required to
disclosure any facts about the
problem and the damage caused
by that problem because the
information is no longer material.
In the example given, I would
recommend that you, as the listing
agent, request copies of the
documentation from the contractor.
If the documents support what the
seller has told you, and based on
your own inspection of the property
there are no indications that the
problem still exists, I do not believe
By Will Martin
you would be required to disclose
what the seller has told you about
the leak or the problems it caused
to prospective buyers. On the other
hand, if the seller didn’t have
reasonable documentation from the
contractor and you were unable
to reasonably satisfy yourself in
some other way that the leak
and the resulting damage had
been taken care of (by perhaps
contacting the contractor who did
the work or getting a supporting
opinion from another qualified
person), then you would probably
be required to disclose.
Even if disclosure isn’t required,
I recommend that agents have a
discussion with their seller clients
about the potential benefit of
disclosing anyway. Buyers who
discover the existence of a previous
problem after closing sometimes
threaten or even take action against
the listing firm and/or the seller
based on an alleged “cover-up”
of the problem. Disclosing the
problem up front and demonstrat-
ing that everything has been fixed
should help avoid that possibility.
Will Martin is a manager in the
law firm of Martin & Gifford, PLLC,
which practices primarily in the area
of real estate brokerage law. For
more information about the firm,
go to www.martingiffordlaw.com.
Copyright © 2009, Martin &
Gifford, PLLC.
19
  ®



          
          
        
         
  

            

         
        
      




• 
 
  
 



•  
 


 



• 

•         

  

 

          
         
        
          
    

20 REALTOR® Review Autumn 2009

 newsmakers
LEE CRAWFORD ANGELA FRENCH BARBARA POSTMA
Local REALTORS® Achieve
National Association of REALTORS®
Green Designation
Lee Crawford with Allen Tate Realtors in Raleigh
along with Angela French and Barbara Postma with
Fonville Morisey Realty in Cary and Chapel Hill
have been awarded the National Association
of REALTORS® Green Designation, the only green
real estate professional designation recognized by NAR.
Crawford, French and Postma achieved this
prestigious designation after completing 18 hours of
course work designed specifically for REALTORS®.
The courses were created in collaboration with a
multidisciplinary team of industry experts from across
the country, ensuring designees gain comprehensive
knowledge of green homes and buildings and issues
of sustainability in relation to real estate.
Jeff Gautier
Achieves ABR
Jeff Gautier of Fonville Morisey
Realty in Durham has been
awarded the Accredited Buyer
Representative (ABR) des-
ignation by the Real Estate
Buyer’s Agent Council (REBAC)
of the National Association of
JEFF GAUTIER REALTORS® (NAR). The ABR®
designation is geared towards
agents who wish to enhance their buyer representation
skills, and provides proof to prospective buyer-clients
of their proficiency at servicing the special needs
of buyers.
Autumn 2009 REALTOR® Review
Gautier joins more than 30,000 real
estate professionals in North America
who have earned the ABR designation.
The requirements for the coveted
designation include a comprehensive
course in buyer representation, an
elective course focusing on a buyer
representation specialty and practical
experience in the field of buyer
representation.
Derek Bateson Certified
as Graduate, REALTOR® Institute
Derek Bateson of Coldwell Banker Howard
Perry and Walston Strickland office has earned
his GRI (Graduate REALTOR® Institute). The
GRI is a nationally recognized professional
designation. The GRI curriculum and standards
are governed by the National Association of
REALTORS®. On a national level only 18%
of REALTORS® hold this prestigious designation;
Derek Bateson is one of a select group of North
Carolina Real Estate Professionals who currently
hold this designation.
Pam Marshall
Awarded Certified
Residential
Specialist
Designation
Pam Marshall of Fonville
Morisey Realty in Cary has
been awarded the prestigious PAM MARSHALL
Certified Residential
Specialist (CRS) Designation by the Council of
Residential Specialists, the largest not-for-profit
affiliate of the National Association of REALTORS®.
REATLORS® who receive the CRS Designation
have completed advanced courses and have
demonstrated professional expertise in the field of
residential real estate. Fewer than 38,000 Realtors
nationwide have earned the credential.
[See NEWSMAKERS on page 22]
21
 newsmakers
[NEWSMAKERS continued from page 21]
Teresa Pitt
Graduates from
NC REALTORS®
Leadership Academy
Class of 2009
Teresa Pitt of Century 21 Vicki
Berry Realty in Raleigh recently
graduated from the North
TERESA PITT
Carolina Association of
REALTORS® 2009 Leadership Academy.
The graduation ceremony was held during the
closing session at the NCAR Annual Convention
in Savannah.
Recognizing that leadership development is an
essential element in the process of improving the real
estate profession, the Leadership Academy seeks to
identify and train local REALTOR leaders for future
leadership positions.
The 12 participants, who were chosen from a
statewide pool of highly qualified applicants, worked
together in an intense training course that combined
individual study, group sessions, and actual project
experience. Training sessions included activities
to help participants identify individual leadership
skills, team-building exercises, and instruction about
goal setting, network building, and improving
communication skills.
Everett “Vic” Knight
Appointed to Real
Estate Commission
Everett “Vic” Knight of Raleigh
was appointed by Governor
Beverly E. Perdue to the
Real Estate Commission. The
appointment was announced
by Phillip T. Fisher, Executive
VIC KNIGHT
Director.
Knight, a licensed broker since 1984, is also a
certified appraiser and the owner of Chapel Hill
Appraisals and Consultants. He previously was
22 REALTOR® Review Autumn 2009
broker/owner of Century 21 Vic Knight Realty
in Hillsborough for 10 years.
Knight is currently a director of the National
Association of REALTORS®, a past president and
member of the board of directors of the North
Carolina Association of REALTORS®, and past
president of the Chapel Hill Board of REALTORS®
and the Triangle Multiple Listing Service. He is
a Continuing Education Instructor for the Real
Estate Commission and the North Carolina
Appraisal Board.
REALTOR® Tony McKinney
passes away
Tony McKinney, Broker/Owner of RE/
MAX Classic Realty in Clayton, Knightdale and
Nashville passed away on Tuesday, September
29, 2009 at 42 years of age from injuries
sustained in a motorcycle accident.
Tony was a selfless man! Those who knew
him would tell you that he had a HUGE heart.
He was always giving of himself to his family,
his RE/MAX family, his church, his community
and numerous charitable causes including the
Children’s Miracle Network.
A passionate man, he loved real estate and
RE/MAX! He began in real estate in 1996 and
ultimately opened RE/MAX Classic at Flowers
Plantation in 2002. The offices in Nashville and
Knightdale were opened in 2007 and 2008
respectively. He worked tirelessly to advance his
business and the real estate community. He loved
all aspects of the business but particularly loved
working with builders and new construction.
Tony earned his CRB and CLHMS designations
and was a member of the Johnston County
Association of Realtors, Raleigh Regional
Association of Realtors and the Johnston County
Home Builder’s Association. In addition, he had
just completed his Accredited Master Associate
(AMA) with the North Carolina Builder Institute.
A “larger than life” personality, there weren’t
many people Tony didn’t know. He always
knew someone you knew! As President of

Green Remodels
that Pay Back
the Clayton Chamber of
Commerce, his focus was on
economic development. He
wanted nothing more than to
see Clayton grow and advance
into the future.
In death, as in life, he
continues to give. As an organ
donor, multiple individuals and
families will benefit from his
generosity and lead a fuller life
thanks to him. In them, through
his children and family and
extended RE/MAX family he
lives on. Our lives are richer
having known this great man!
We will miss you Tony
McKinney! Sell lots of real
estate up there!
With Tony’s departure, the
Corporate Board of Directors
has charge of the company.
Connie Bradshaw is the new
Broker-in-Charge of RE/MAX
Classic Realty in Clayton and
the Brokers-in-Charge of our
Knightdale and Nashville
offices remain unchanged.
The company will continue
to practice real estate and
provide uninterrupted service
to all our clients as Tony would
have desired!
Autumn 2009 REALTOR® Review
[GREEN continued from page 15]
If window replacement isn’t in the budget, suggest storms. Tightly
fitting storms can be nearly as efficient as new windows—and a great
alternative to throwing old windows into a landfill.
Many people replace windows when it isn’t necessary. If the existing
windows are double pane but just leaky, try stopping air infiltration
using V-seal and caulk. Google “Improving the Energy Efficiency of
Existing Windows” for guidance from the U.S. Department of Energy.
5. Basement remodel
Remodeling Magazine scenario:
Cost: $54,288 l Resale value: $42,407 l Recouped: 78.1%
Green it up: The biggest concerns in many basements are moisture
management, insulation, and radon. If a radon test is positive, you will
need remediation measures, which should be done before the remodel
begins. Neither the test nor remediation are very expensive.
To keep your basement warm and dry, look for further advice on
finishing and insulating your basement from the Her Home Magazine
article, “Upgrading Below Grade,” at www.herhome.com/magazine/
articles/2005/fall/upgrading-below-grade.asp.
For water efficiency, install a water-efficient toilet, low-flow showerhead
and faucet aerators. Visit www.epa.gov/owm/water-efficiency for
product guidance. An ENERGY STAR qualified exhaust fan will control
moisture and run quietly and efficiently. If including a wet bar, use the
advice from the Kitchen Remodel section above. Use low- or no-VOC
paints and ENERGY STAR qualified compact fluorescent lights (CFLs)
and appliances. Choose flooring that’s moisture-resistant, such as
recycled or locally mined stone,
recycled tile, bamboo, or natural
linoleum (not vinyl).
Advise your clients to keep
tabs on all their green upgrades
by saving receipts, manufacturer
information, and energy bills to
help tell the story and sell that
house! Highlight the home’s green
features on the MLS and with in-
home signs and fact sheets. And
remember to highlight not just
the features, but their benefits to
the buyer: a more efficient, more
comfortable, healthier, longer-
lasting, lower-maintenance, and
less expensive home.
23
 NEW
Kathy Adams Dominion Realty Partners, LLC
Crystal Agnew Smart Move Realty Group
Jude Ahiabuike Weichert,Realtors-Columbus
Deborah Albright Cooke C-21 Vicki Berry Realty
Christopher Amanchukwu Allen Tate Co. Inc.
Tonya Amarino Sinnen-Green & Associates, Inc
David Anderson Umstead Realty, LLC

Historic Oakwood
Mark Anderson Dream Living Realty
Carol Andrews Dominion Realty Partners, LLC
Selena Bachmeier M/I Homes of Raleigh LLC

Candlelight Tour
Wade Bagai Castle Creek Realty LLC
Michael Bagnulo Coldwell Banker
Howard Perry & Walston
Sanford Bailey Coldwell Banker
Howard Perry & Walston
What: 37th annual Historic Oakwood Candlelight Tour Wendi Barbee Zip Realty Inc.
Kyle Barger Preiss Company, The
When: December 12-13, 2009 Jaclyn Barker M/I Homes of Raleigh LLC
Time: 1-7 PM Bobbi Bass Closson & Co., Inc.
Michael Bate Northside Realty Inc.
Tickets: In Advance: $15; Tour Day: $20 Randi Bauer Lennar Carolinas LLC
Tucker Beck P&L Realty
About: Get ready to take a walk through the past this holiday season Christine Berry McNeill Fonville Morisey/
as this year 10 homes in the Historic Oakwood neighborhood open Garner Sales
Bruce Bibler Coldwell Banker
their doors to visitors during the 37th annual Historic Oakwood Howard Perry & Walston
Candlelight Tour, December 12-13 from 1-7 PM. Whether you’re Ebony Blount Fonville Morisey/Brier Creek S
interested in getting a glimpse inside the candlelit windows, learning Deuard Bowden CB Advantage
Dawn Brenengen Howard Perry & Walston/Tryon
more about Raleigh’s history and architecture, or simply looking for an Brien Brizendine Appraisal Station, LLC
excuse to spend a little extra time with friends in downtown Raleigh, Stephen Bryant Re/Max United
you’re invited to come celebrate the holidays on the Candlelight Tour. Tammy Bullock Robuck Homes, Inc.
Jamie Burchetle Fonville Morisey/Youngsville S
http://www.historicoakwood.org/candlelighttour2009.php Philip Burgos Keller Williams
Joseph Burke Exit Realty Professionals
Associated Events: Therese Burkhart Strategy 1 Realty
1. Holiday Scavenger Hunt sponsored by Raleigh Parks & Recreation Jaimie Bynum Allen Tate Co. Inc.
Justin Byrd Shaw Real Estate Appraisal
Saturday, December 12, from 1-4 PM Jennifer Campbell David Weekley Homes
Fernando Campos D.R. Horton, Inc.
Register at the Tucker House at 418 N. Person St.   Jeremy Carter Regan & Company
Contact: Nick Sadler nick.sadler@ci.raleigh.nc.us Kevin Caul Re/Max United
Matina Caul Re/Max United
2. Oakwood Photography Contest  Kelly Cherry ERA Pacesetters Realty
Naomi Choe Fonville Morisey/Keystone Cros
3. NEW! The International Christmas Market at The Shoppes Deborah Clifton Homestead Realty
Sarah Coker-McAllister Realty World on Salem Street
of Seaboard John Colemao Coldwell Banker
Sponsored by Raleigh Sister Cities Association Howard Perry & Walston
Erica Colleton Fonville Morisey/Stonehenge Sa
Located behind Peace China restaurant Christopher Colwell Coldwell Banker
Howard Perry & Walston
Saturday, December 12, 1-6 PM Catherine Comer Re/Max Highlander Realty
James Conder Keller Williams Realty
Food booths representing each of Raleigh’s Sister Cities in England,
Karen Conley CB Advantage
France, Germany & China and a silent auction C.V. Conner Bennett Pritchett Realty
Proceeds will support the Association’s student exchange program. Danita Curry

Coldwell Banker
Howard Perry & Walston
Contact: George Chapman chapmangg@earthlink.net Sherry Cutrer East Bridge Realty, LLC
Mitchell Danforth Prudential York Simpson Underw
4. NEW! Triangle Segway is planning a special Candlelight Tour Sara Davis Re/Max United
Sharyn Davis Regan & Company
entirely on Segways. They are in the planning stages now. They hope
Stacy Davis LaRue Realty
to fill 4 tours, 2 each day. They hope to start at Burning Coal Theater.   Geraldine Diamond Hamilton Home Pros Realty
IF YOU WOULD LIKE TO

24 REALTOR® Review Autumn 2009

MEMBERS FOR AUTUMN 09
Fawn Diaz C-21 Vicki Berry Realty
Julie Diggs Zip Realty Inc.
Tina Dorsey Fonville Morisey/Stonehenge Sa
W. John Dziadul W. John Dziadul
Ita Edem RealPro Realty, LLC
Sue Emery Raleigh Custom Realty, LLC
Reyna Estrada M/I Homes of Raleigh LLC
Travis Everette Legacy Real Estate Properties
Michael Fanelli Weichert Realtors‐Triangle
Alton Farr Northside Realty Inc.
Carter Faucette Centex Realty Company
John Fitz-Henley Coldwell Banker
Howard Perry & Walston
Maureen Flynn Hodge & Kittrell, Inc. Realtor
Mary Ford Wall Ford & Associates Appraisers
Kimberly Freeman Realty World on Salem Street
Tina Frost Keller Williams Realty
Sally Fullah Cullen Zip Realty Inc.
Karen Garland Fonville Morisey/Triangle Real
Charito Geneblazo Carolina RealtyMax, Inc.
Samantha Giuggio Allen Tate Co. Inc.
Albert Goeken Re/Max Integrity
Jack Goracke Keller Williams
Richard Grassby Fonville Morisey/Chapel Hill S
Michael Gray Carolinas Premier Realty Assoc
Richard Greene Quail Point Realty
Brian Griffith Flowers Plantation Info&Sales
Claire Hanes Cary Real Estate.com
Suzanne Hardeman Beazer Homes
Alan Harrison Harrison Realty Group
Chance Hart Northside Realty Inc.
Dawn Hayes Realty World on Salem Street
Cynthia Hensen Coldwell Banker
Howard Perry & Walston
Reginald Hicks C-21 Vicki Berry Realty
Alan Hill Design South Realty
Tiffany Hill Carter Realty
Traci Hobson Realty World Partners
Karen Hocutt Family Real Estate Brokers
Jens Hoeg Quail Point Realty
Robert Horvath Allen Tate Co. Inc.
James Howard Realty World Partners
Martha Huffstetler Fonville Morisey/Abbington
Rahsaan Hunter C-21 Vicki Berry Realty
Tarra Irvin Best In Show Realty, LLC
Sundarraj Isaac Evershine Properties, Inc.
Chadwick Johnson Dream Living Realty
Christine Johnson Standard Pacific Carolinas LLC
Josephine Johnson D.R. Horton, Inc.
Michael Johnson Zip Realty Inc.
Michael Keen Re/Max One Realty
Gregory Kelley Keller Williams Realty
Allison King Toll Brothers, Inc.
Arati Kirtikar-Gugnani Smart Property Group, LLC
Stuart Klein Allen Tate Co. Inc
Ramaiah Kotra Reddy Realty
Kyle Kuehm Circa Properties, LLC
Barbara Kuekes Re/Max Highlander Realty
Michael Lakey M/I Homes of Raleigh LLC
Irena Lambridis Allen Tate Co. Inc.
Cheryl Larsen Coldwell Banker
Howard Perry & Walston
Angel Lebak Re/Max United
SPONSOR A NEW MEMBER ORIENTATION, PLEASE CONTACT CAROLINE SHIPMAN AT 654-5400.
Autumn 2009 REALTOR® Review
Jeanette Lee Lee Realty And Associates
Leslie Leggette Advocates Realty Group, LLC
Anthony Leggio ValuePest.com
Michael Lemley Fonville Morisey/Falls Sales O
Sharon Lewis Coldwell Banker
Howard Perry & Walston
Jeffrey Lineberry Chatham Homes Realty
Manolito Lirag Keller Williams Realty
Philip Little Fonville Morisey/Brier Creek S
Diana Lord Coldwell Banker
Howard Perry & Walston
Michele Maben CB Advantage
Melonie Marsh Coldwell Banker
Howard Perry & Walston
Daniel Martin Zip Realty Inc.
Kephas Matoke Northside Realty Inc.
Clayton Matthews McNamara Properties
Vita Mazzaluna Premier Properties Unlimited
Kendahl McIntyre Centex Realty Company
John Metzner Raleigh Cary Realty Inc.
Larry Michael Hunt Homes of Raleigh‐Durham
Danita Mitchell CB Advantage/Poplar Creek Vill
Monica Murphy Solid Source Family First Real
Suzanne Myers Spencer Properties
Susan Nance Keller Williams Realty
Michelle Oppegaard Weaver Weaver, Boryk &
Associates, LL
Wilson Parayil Real Triangle Properties
Gerry Parks Preiss Company, The
Devang Patel Real Triangle Properties
Angela Pearce Coldwell Banker
Howard Perry & Walston
April Peebles Landshop Realty Inc
Denise Peterson Coldwell Banker
Howard Perry & Walston
Janelle Peterson Solid Source Family First Real
Terry Pettus C-21 Vicki Berry Realty
Karen Plummer A. Morris Realty
Kiersten Porter Zip Realty Inc.
Rachel Price Fonville Morisey/Chapel Hill S
Shonte Proctor Fonville Morisey/Brier Creek S
Millie Queen Peak Realty Associates, LLC
Danielle Quinn Coldwell Banker
Howard Perry & Walston
Pat Ratz CB Advantage
Michael Resar M/I Homes of Raleigh LLC
Jacqueline Revill Legacy Real Estate Properties
Cynthia Reynolds Fonville Morisey/Brier Creek S
Darlene Richardson Richardson & Co., LLC
Elizabeth Rivers Regan & Company
Harry Robbins Fonville Morisey/Kildaire Sale
David Roberts Coldwell Banker
Howard Perry & Walston
Diogenes Ruiz Realty World Partners
Michelle Salinas HomeBuyingForLess, LLC
Oumou Samoura Re/Max United
Lindsey Scherer Coldwell Banker
Howard Perry & Walston
Elaine Schulstad Gianni Property Group
Jeffrey Seed M/I Homes of Raleigh LLC
Sherri Shams Prestige Realty
John Shipley Carolina Forestry
Hunter Sholar Coldwell Banker
Howard Perry & Walston
Heather Shoulders Coldwell Banker
Howard Perry & Walston
Cynthia Simmons Fonville Morisey/Falls Sales O
Thomas Simmons Fonville Morisey/Falls Sales O
Christopher Smith Zip Realty Inc.
Theresa Smith Allen Tate Co. Inc.
Charles Snyder Tiffany’s Management Inc.
Bradley Sopata East Bridge Realty, LLC
Isaac Sosa Coldwell Banker
Howard Perry & Walston
Ryan Soule Fonville Morisey/Stancil‐Rayno
Nadia Southerland eRealty, Inc.
James Southern Keller Williams
Ujjwal Srivastava Fonville Morisey/Preston Sales
Meredith Stewart Linda Lee Realty Group
Korey Stickney M/I Homes of Raleigh LLC
Deena Still Keller Williams Realty
David Summey Coldwell Banker
Howard Perry & Walston
Jimmy Tang First Triangle Realty, Inc.
Cassandra Tart ERA United Home Realty
Jeffrey Taylor Leatherman Real Estate Service
Tamara Taylor TuCasa Real Estate, LLC
Don Teasley CB Advantage
Arlene Tharrington Coldwell Banker
Howard Perry & Walston
Emily Thomas Castle Creek Realty LLC
Tara Thomas Coldwell Banker
Howard Perry & Walston
Suzanne Thomas-Bauer Dominion Realty Partners, LLC
Auston Thorne Keller Williams
Regina Tobin Smart Choice Realty Company
Sonja Torano M/I Homes of Raleigh LLC
Jonathan Tucker Boylan Realty
Patricia Tully M/I Homes of Raleigh LLC
Joyce Turner M/I Homes of Raleigh LLC
Regina Underwood Prudential York Simpson Underw
Adria Valdez Fonville Morisey/Stonehenge Sa
Jodi Villers CB Advantage
Wei Chu Wang CHK Realty
Benjamin Weatherford Allen Tate Co. Inc.
Keith Weaver Coldwell Banker
Howard Perry & Walston
Shirl Webb-Alston Team One Realty, Inc.
Richard Wehrly Fonville Morisey/Stonehenge Sa
Kimberlyn Wells Re/Max United
Mari Westbrook Integrity Realty, Inc.
Melinda Wheeler Hodge & Kittrell, Inc. Realtor
Kevin White Coldwell Banker
Howard Perry & Walston
Shanna Williams Sunshine Real Estate, LLC
Adam Winstead Shaw Real Estate Appraisal
Ben Wolfe Rich Realty Group
Katherine Womble Allen Tate Co. Inc.
Michael Woodard Coldwell Banker
Howard Perry & Walston
Sandra Woodard Fonville Morisey/Kildaire Sale
John Woodmore Falls Realty
Reginald Wright Stonecastle Realty Group, LLC
Weizhong Wu CHK Realty
Steven Wyde Pinnacle Realty
Laura Yarbrough Re/Max Signature Realty
Vicki Yates Weichert Realtors‐Triangle
Jonay Zies Fonville Morisey/Jane A. Purte
25
REALTOR
SNAPSHOT

TELETHON REALTORS® and Mortgage Lenders work together to answer caller questions at the RRAR
Housing Opportunity Committee Telethon.

26 REALTOR® Review Autumn 2009

 OCTOBERFEST
top left:Jose Serrano enjoys the
delicious food prepared by the
Bavarian Brat House.
middle left:
Congratulations to Robert
Cohen winner of the trip to Germany!
middle right:
Volunteers Bonnie Eady,
Steina DeAndrade and Molly Owen
welcome the crowd.
bottom: Let the games begin!

Autumn 2009 REALTOR® Review 27

 Single-Fam #N/A
Townhouse-Condo

Local Market Updates

A free research tool from the Triangle Multiple Listing Service, Inc.

Entire Triangle Region September Year to Date

All TMLS Activity 2008 2009 Change 2008 2009 Change
New Listings 4,162 3,740 - 10.1% 43,975 35,939 - 18.3%
Closed Sales 2,032 1,854 - 8.8% 20,369 16,097 - 21.0%
Median Sales Price* $183,000 $175,000 - 4.4% $191,500 $182,900 - 4.5%
Average Sales Price* $229,697 $209,867 - 8.6% $239,154 $232,215 - 2.9%
Total Dollar Volume (in millions)* $466.2 $388.3 - 16.7% $4,881.5 $3,609.1 - 26.1%
Percent of Original List Price Received at Sale* 97.1% 96.8% - 0.4% 97.4% 96.5% - 0.9%
Average Days on Market Until Sale 90 101 + 12.3% 90 102 + 14.0%
Inventory of Homes for Sale 19,541 17,214 - 11.9% -- -- --
*Does not account for seller concessions.
Some of the figures referenced in this report are for only one month worth of activity. As such, they can sometimes look extreme due to the small sample size involved.

Activity—Most Recent Month Activity—Year to Date

4,162 2008 2008
3,740 43,975
2009 2009
35,939

2,032
1,854 20,369
16,097

- 10.1% - 8.8% - 18.3% - 21.0%

New Listings Closed Sales New Listings Closed Sales

Median Sales Price Percent of Original List Price Received at Sale

2008 2008
97.1% 96.8% 97.4% 96.5%
2009 2009
$183,000 $191,500 $182,900
$175,000

- 4.4% - 4.5% - 0.4% - 0.9%

September Year to Date September Year to Date

Days on Market Until Sale September Inventory of Homes for Sale

101 2008 102

90 2009 90 19,541
17,214

+ 12.3% + 14.0% - 11.9%

September Year to Date 2008 2009

All data provided by Triangle Multiple Listing Service, Inc. Reports are created and maintained by 10K Research and Marketing.
For further information regarding TMLS Market Trends and Analysis please visit: http://www.rrar.com/tmls-stats.html

28 REALTOR® Review Autumn 2009

 Single-Fam #N/A
Townhouse-Condo

Local Market Updates

A free research tool from the Triangle Multiple Listing Service, Inc.

Wake County September Year to Date

Wake County, NC 2008 2009 Change 2008 2009 Change
New Listings 2,202 2,029 - 7.9% 23,279 19,358 - 16.8%
Closed Sales 1,130 1,031 - 8.8% 11,327 8,747 - 22.8%
Median Sales Price* $200,000 $185,000 - 7.5% $212,500 $199,000 - 6.4%
Average Sales Price* $252,099 $226,535 - 10.1% $264,807 $244,227 - 7.8%
Total Dollar Volume (in millions)* $284.9 $233.6 - 18.0% $2,999.1 $2,136.0 - 28.8%
Percent of Original List Price Received at Sale* 97.9% 97.2% - 0.7% 97.7% 96.8% - 1.0%
Average Days on Market Until Sale 86 96 + 11.5% 84 98 + 16.9%
Inventory of Homes for Sale 9,796 8,504 - 13.2% -- -- --
*Does not account for seller concessions.
Some of the figures referenced in this report are for only one month worth of activity. As such, they can sometimes look extreme due to the small sample size involved.

Activity—Most Recent Month Activity—Year to Date

2,202 2008 23,279 2008

2,029 2009 2009
19,358

1,130 11,327
1,031
8,747

- 7.9% - 8.8% - 16.8% - 22.8%

New Listings Closed Sales New Listings Closed Sales

Median Sales Price Percent of Original List Price Received at Sale

2008 2008
2009
$212,500
$200,000 $199,000 2009
$185,000 97.9% 97.2% 97.7% 96.8%

- 7.5% - 6.4% - 0.7% - 1.0%

September Year to Date September Year to Date

Days on Market Until Sale September Inventory of Homes for Sale

2008 98
96 9,796
86 2009
84 8,504

+ 11.5% + 16.9% - 13.2%

September Year to Date 2008 2009

All data provided by Triangle Multiple Listing Service, Inc. Reports are created and maintained by 10K Research and Marketing.
For further information regarding TMLS Market Trends and Analysis please visit: http://www.rrar.com/tmls-stats.html

Autumn 2009 REALTOR® Review 29

 7.5x10 RW Ad 02.pdf 7/24/09 12:28:07 PM

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30 REALTOR® Review Autumn 2009

Autumn 2009
Preliminary Identity Colors

REALTOR® Review 31
PMS 282 PMS 299 PMS 265 PMS 360

Dark Blue PMS 282 Blue PMS 299 Light Purple PMS 265 Purple PMS 360
CMYK: 100, 72, 0, 56 CMYK: 85, 18, 0, 0 CMYK: 54, 56, 0, 0 CMYK: 58, 0, 80, 0
RGB: 0, 40, 93 RGB: 0, 158, 221 RGB: 129, 119, 183 RGB: 115, 193, 103
RRAR
events
December
2 WCR (Women’s Council of REALTORS®)

Mandatory Update 8:30a.m. – 12:30p.m.
with George Bell

Broker in Charge from 1:30p.m. – 5:30p.m.

3 New Member Orientation

November
RRAR Holiday Party

All Angel Tree Gifts Due In

8 TMLS BOD Meeting

House Pricing and Market Trend Analysis
elective taught by Stacey Anfindsen
8:30a.m. – 12:30p.m. 
1 “Support the Troops” donation drive kick off
9 RRAR BOD Meeting
2 MLS Refresh 8:30a.m. – 4:00p.m.
17 New Member Orientation
Project Angel Tree Requests Due
25 & 26 RRAR/TMLS Offices Closed
4 WCR (Women’s Council of REALTORS®)
5 Mandatory Update 8:30a.m. – 12:30p.m.
Trends in Real Estate II: 1:30p.m. – 5:30p.m.

New Member Orientation

6 House Pricing Market Trend Analysis January

9:00a.m. – 1:00pm and 1:30 – 5:30 p.m.
1 RRAR/TMLS Offices Closed
REBAR Camp RDU 9:00a.m. – 4:00p.m.
6 WCR (Women’s Council of REALTORS®)
11 RRAR BOD Meeting
7 New Member Orientation
Veterans Day
11 Housing Opportunity Committee
12 RYPN Social
13 RRAR BOD Meeting
16 Housing Opportunity Committee
15 Inaugural Ball
18 TICOR General Membership Meeting
(Mexican Theme Day) 20 TICOR General Membership Meeting

19 New Member Orientation 21 New Member Orientation

23 Foundation BOD Meeting 25 Mandatory Update 8:30a.m. – 12:30p.m.

with Bill Gallagher
USO drive final drop off day
For event updates and more information please visit:
26 & 27 RRAR/TMLS Offices Closed http:/www.rrar.com/rrar-events.html

32 REALTOR® Review Autumn 2009