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Business Communication

Business Communication



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Published by MangeshTB

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Published by: MangeshTB on Jan 06, 2010
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Business Communication
Barhate MangeshRoll No- PG/509/MBA (I)/2009J
Name oStudentMr. Barhate Mangesh TukaramRoll NoPG/509/MBA(I)/2009JInstituteSilver Bright Institute of Management (SBIM), PuneSubjectBusiness CommunicationDate10 Jan 2010
Business Communication
Barhate MangeshRoll No- PG/509/MBA (I)/2009J
Business Communication
PreambleThe Communication ProcessTypes of Communication
Verbal Communication
Written Communication
Non-Verbal CommunicationInternal and External Communication
Communication SkillsBarriers to Communication– Effective Communication– Active ListeningEffective MeetingsEffective ConferenceTechniques For Great PresentationsCommunicating for Managerial EffectivenessNew communication trendsCase Study: The Logistic CompanyCase Study – The Wet FloorWrapping Up
Business Communication
Barhate MangeshRoll No- PG/509/MBA (I)/2009J
“Business Communication is the type of communication used inorder to: promote an organization, service, and product; and toimpart information towards employees. It is very vital in everybusiness to have a medium in order to communicate withemployees, clients, service providers and others. It is not a simplecall from the telephone as if you are talking to your friend orwriting a letter to your loved one. There is a standard rule tofollow in order to be professional enough to deal with calls andwriting letters.What makes business communication distinct from other types of communication is its formality. It makes it stand out from the restsince there is this sense of professionalism, formality andetiquette that should be followed in order to convey the rightmessage or information that needs to be conveyed to the otherperson on the line”

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