Causes of Grievances
:Grievances may occur for a number of reasons:a)
Wage fixation, overtime, bonus, wage revision,etc..b)
Poor physical conditions of workplace,tight production norms, defective tools and equipment, poorquality of materials, unfair rules, lack of recognition, etc.c)
ttitudes of the supervisor towards theemployeeSuch as bias, favouritism, nepotism, caste affiliations, regionalfeelings,d)
feelings of neglect, victimization, object of ridicule andHumiliation, etc.e)
certain violations in respect of promotions,safety methods, transfer, disciplinary rules, fines, granting leave,medical facilities, etc.
Effects of Grievance:
Grievances, if they are not identified andredressed, may affect adversely the workers, managers and theorganization. Some of the effects are;1.Increase in absenteeism, turnover, and commitment of employees.2. Reduces the level of sincerity, employee morale, dedicationto work & increases accidents in the workplace.
Strains relationships between the managers & workersincrease in the level of control & supervision & disciplinaryactions leading to more industrial disputes.4.Low quality of production, increase in the wastage of materials, leakages…5.Increases the cost of production.
: there are 2 types of Grievance Redressal,viz;1.Formal Grievance Redressal