Professional Documents
Culture Documents
ANUJ RANA
ATULYA AGGARWAL
“Business, Like weather is with us everyday.”
-Wheeler
I n t e r n a l E n v i r oE n x m t e e r nn t a l E n v i r o
S t r e n g t Wh s e a k n O e sp s p o r t u Tn ih t ir e e s a t s
-William F Gluicck
Internal Business External
Environment Decisions Environment
MISSION MANAGEMENT
VALUE
& STRUCTURE &
SYSTEM
OBJECTIVE NATURE
INTERNAL INTERNAL
ATTITUDES BUSINESS POWER
ENVIRONMENT RELATIONSHIP
COMPANY
OTHER HUMAN
IMAGE &
FACTORS RESOURCE
BRAND EQUITY
Miscellaneous Factors
Physical Assets & Facilities
R&D Technological Capabilities
Marketing Resources
Financial Factors
E x t e r n a l E n
M i c r o M a c r o
E n v i r o En mn v e i nr ot n
“Micro or task environment is more specific and
immediate environment in which an organization
conducts its business.”
-Dunham & Pierce
Reliability
Multiple Supplier
Types of Customers
Industrial Customers
Institutional Customer
Foreign Customer
Retail Customer
Multiple Customer
Globalization
Customer Segmentation
Types of Market Intermediates
• Middlemen
• Marketing Agencies
• Financial Institution
• Physical Intermediates
Pricing Competition
Non Pricing Competition
Media Publics
Local Public
Economic
Political
Social-Cultural
Technological
Demographic
• MACRO ENVIRONMENT means general
environment of business. Macro factors are
uncontrollable in comparison to the micro forces
of environment. The growth and survival of
business depend upon its adaptability to macro
environment factor which include
Economic Conditions
•Boom
•Depression
Economic System
•Capitalist
•Socialist
•Mixed Economy
Economic Policies
•Monetary Policy
•Fiscal Policy
•Foreign Trade Policy
•Foreign Investment
•Industrial Policy
Political Ideology of Govt.
Political stability in the Economy.
Foreign Policy of Govt.
Defense & Military Policy.
Centre state relationship.
P o l i t c a l E n v i r o n m e
P o l i t i c a l S y s t Ce mo n s t i t u t i o n
E n v i r o n m e n t
L e g i s l a t u r eP r e a m b l e
E x e c u t i v e F u n d a m e n t a l R i g
J u d i c i a r y D i r e c t i v e s
P r i n c i p l e s o f S t a t
Urbanization
Religion
Tastes & Preferences
Customs & Tradition in Society
Health & Quality of Life
Language
Innovation
Research & Development
Inflow of foreign Technology etc.
Age Composition
Sex Composition
Education Level
Family size & structure
Urban-rural population
year Under 15 15-64 65+