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Tools for You 1

Tools for You 1

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Published by: Glauka on Jan 13, 2010
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06/19/2012

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tools for you:
approaches to proving and improving for charities, voluntaryorganisations and social enterprise
 
You can take a closer look ateach tool through thesummaries in this book.
This guide gives you essentialinformation about more than 20tools and methods that can helpyou to prove and improve yourorganisation’s quality and impact.
You’ll find practical waysthat can help you to:measure yourorganisation’s impact;report to stakeholders;plan your strategy; andimprove.Weigh up the benefitsof each approach andmake comparisonsbetween them to finda tool to meet yourorganisation’sparticular needs.
First edition authored by Lisa Sanfilippo and Martin Cooper.Update prepared by Richard Murray and Eva Neitzert.
 
Contents
Introduction1 AA1000 Assurance Standard (AA1000 AS)4The Big Picture8Co-operatives
UK
Co-operative Environmental and Social Performance Indicators (CESPIs)12Development Trusts Association (DTA) Fit for Purpose15Eco-mapping18European Foundation for Quality Management (EFQM) Excellence Model21The EU Eco-Management and Audit Scheme (EMAS)26Global Reporting Initiative (GRI) Guidelines32Investors in People Standard35ISO 9000: 2008 Standard39LM3 - Local Multiplier 344Practical Quality Assurance System for Small Organisations (PQASSO)47Prove it!50Quality First55Social Accounting and Audit57Social Enterprise Balanced Scorecard61Social Impact Measurement for Local Economies (SIMPLE)66Social Return on Investment (SROI)68Third Sector Performance Dashboard71Volunteering Impact Assessment Toolkit (Institute for Volunteering Research)74References77

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