Professional Documents
Culture Documents
Jodie Nicotra
Metaphors that posit writing as linear, essayistic, and the province of a single author
no longer fit the dynamic, newly spatialized practices of composition occurring on and
via the Web. Using “folksonomy,” or multi-user tagging, as an example of one of these
practices, this article argues for a new metaphor for writing that encapsulates how
writing emerges spatially from dynamic, collective subjectivities in a network.
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Copyright © 2009 by the National Council of Teachers of English. All rights reserved.
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[a] technology for creating conceptual frameworks and creating, sustaining, and
performing lines of thought within those frameworks, drawing from and expanding
on existing conventions and genres, utilizing signs and symbols, incorporating
materials drawn from multiple sources, and taking advantage of the resources of
a full range of media. (171)
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tions of writing: namely, database and Web search engine design (“Database”
218). The idea that a technology designed to help people search for informa-
tion on the Web counts as a form of writing might come as a surprise; indeed,
as Johnson-Eilola points out, to most people in rhetoric and composition
these technologies are more or less invisible as forms of communication and
so are “[ceded] to computer programming and computer engineering” (218).
Certainly, the computer programmers and engineers who design these search
engines have to rely on the usual toolbox of rhetorical concepts, including the
most traditional tools of audience and situation. As Johnson-Eilola writes, “the
space of a search engine screen has itself been painstakingly designed, with
various sections written to satisfy an extremely large number of audiences. . . .
And, as with traditional texts, the writers have thought very hard about their
audience, addressing them, persuading them, moving them” (218). People don’t
typically think of searching and organizing information as creative acts, but
more as a means for sorting through a collection of objects that already exists.
Databases and search engines may be extreme cases, but they show the extent
of Johnson-Eilola’s desire for a conception of writing that accounts for the new
formations that have emerged on the Web. In a brief and informal blurb (part of
a Computers and Composition “Town Hall” section, Johnson-Eilola offers a clear
and succinct response to his own question “What is writing?” Like Lunsford’s
redefinition of writing, his answer attempts to get away from the traditional
and persistent definition of an individual producing a textual artifact: “WRIT-
ING AS THE RECURSIVE, SHARED, (AND SOMETIMES ABSCONDED WITH)
COORDINATION OR BUILDING OF SPACES AND FIELDS. In other words,
writers are not individuals (or even groups) who produce texts, but participants
within spaces who are recursively, continually, restructuring those (and other)
spaces” (“Writing” 1; emphasis his). “Writing” in this definition certainly has
an expansive, performative aspect—not only is it “shared,” as in produced by
multiple users, but it is conceived of as the building of a space rather than the
production of a text.
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ing space is more than a neutral, passive background against which rhetorical
production happens—rather, it is built by a recursive social process, by which it
enables certain forms of rhetorical production, and is also configured by them.
If virtual space is the new type of rhetorical space, then what are some of
its characteristics? Contrary to concepts of space as a “container” that can hold
communication, or as a something that exists prior to a writer’s entry into it,
virtual space does not preexist the introduction of new elements to the network.
Rather, through any of their interactions with the network, the users themselves
help to configure and build the space. One might say that this has always been
the case with writing and speech situations—that is, that the rhetorical space
was created simultaneously with the occasion of speaking. However, in more
traditional rhetorical forms, the active creation of rhetorical space was obscured
to a certain extent by the conventionalizing of the rhetorical occasion and
place. Classical orators spoke in the law courts or the agora; preachers speak
in the pulpit; newspapers at least appear to provide an already constituted and
available space for opinion and editorial writing (though we know, of course,
that forces are at work to make this forum available to only certain types of
writers—that is, the rhetorical “space” is not neutral).2 The nature of the Web,
though, makes it obvious that its space is materially different—as a network,
no space preexists, but needs to be created.
A network’s success depends on having a critical mass of users to both
create and upload information and to interact with it (such interactions may
include operations like linking and commenting). Networks are governed by
Metcalfe’s Law, which states that “the usefulness, or utility, of a network equals
the square of the number of users. In other words, the value of networked sys-
tems (i.e., telephone, fax, email, the Web) grows exponentially as the user popu-
lation increases in a linear manner” (Morville 65). The more users participate
in the site, both adding to it and commenting on the objects that other people
have added, the richer and denser—and hence more valuable—the network
becomes. The qualitative character of networks changes with the number of
connections, and hence the space is built and changed as more and more users
add material (or nodes) and interact with it by creating links, and so on. Or, to
put it a different way (namely, Johnson-Eilola’s), networks are simply another
name for the recursive, collective, building of conceptual spaces or fields: that
is, writing.
Conceiving of the spatial aspects of writing brings with it a concomitant
attention to the rhetorical canon of arrangement. The equivalent of half a
million Libraries of Congress has been added in the past several years to the
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methods simply do not work as well when the space being organized is “flat,” as
information architects characterize the space of the Web (Udell). Thus, these
hierarchical methods of organization are gradually being supplanted on the
Web by new ways that rely on a more bottom-up method—or, as Weinberger
rephrases his tree metaphor in a different article, “The old way creates a tree.
The new rakes leaves together” (“Trees” 2). A new paradigm for organizing
information on the Web, called variously “folksonomy,” “ethnoclassification,”
or, more simply, “multi-user tagging,” illustrates Weinberger’s point about new
methods of organizing virtual space. In the past several years, folksonomy has
emerged as a type of home-grown solution for the problem of organization. But
more than the simple organization of information that’s already there, folkson-
omy also simultaneously spurs the production and addition of information to
the Web. The result has been a remarkable burst of creativity and rhetorical
production, the flourishing of a creative commons.
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Web, noticing and analyzing trends and developments long before the average
Web user does, and those who want to be in the know about the latest in Web
architecture make it a point to read their blogs regularly.
Vander Wal first coined the term “folksonomy” in an October 2004 blog
posting, following a discussion that began among information architects with
the February 2004 introduction of the beta version of Flickr, a photo-sharing
website started by Caterina Fake and her husband Stewart Butterfield. “Folk-
sonomy” referred specifically to Flickr’s built-in method for helping users to
organize their online photo collections by allowing them to assign lists of
“tags” or keywords to individual photos. Following the introduction of Flickr,
more sites that employed folksonomies as a method of organizing objects and
information quickly appeared, including del.icio.us (a site that allows users to
upload and tag their own and others’ bookmarks), CiteULike (a site for sharing
and categorizing academic papers), LibraryThing, SteveMuseum, 43 things,
and the enormously popular YouTube. Commercial sites like Amazon.com and
iTunes have jumped on the folksonomy bandwagon as well, recognizing that
allowing multiple users to attach their own tag to an object like a book or a
song increases the likelihood that someone searching the site for a particular
thing would find (and possibly buy) that object.
The idea of allowing multiple users to name or annotate the same set of
objects on the Web in order to create more efficient and effective searching is
generally attributed to Ben Shneiderman, a professor of computer science at
the University of Maryland’s Human-Computer Interaction Laboratory. For
the 2001 conference of the Association for Computing Machinery’s Special
Interest Group on Computer-Human Interaction, Shneiderman set up kiosks
where members could tag any of 3,300 photos taken over the past twenty years
of meetings. Shneiderman used an application called Microsoft Access, which
allows users to type in keywords to the database and then drag and drop the
names of the people they recognized directly onto a photo. Later users could
then search for photos based on the dragged-and-dropped names. Flickr is
based on a similar idea, the difference being that instead of one person up-
loading photos into a database, an unlimited number of users can (in order to
manage the size of the site, however, users are limited as to how many photos
they can upload per month). On Flickr, photos can be searched and grouped
into photo streams by tags, and the site allows people designated by the user
as “friends” or “family” to add their own tags to photos.
Of course, sites that enable users to share photos with friends and family
aren’t that new; photo-processing sites like Snapfish and Shutterbug have en-
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abled people to share online photo sets for years before Flickr’s instantiation.
What makes Flickr different is that the tags added to photos create linkages
among large groups of individual users who otherwise would never have run
into each other. If I upload photos from my Iceland vacation, for instance, and
one of the tags I assign them is “Iceland,” those photos are instantly connected
to all the other photos on Flickr that bear the “Iceland” tag, including those by
Iceland natives and other tourists. (As of the writing of this article, a search on
the “Iceland” tag brought up over 103,000 photos.) Thus, as a Salon.com article
written shortly after the advent of Flickr pointed out:
The result is a dynamic environment, prone to all sorts of instant fads, created by
members inspiring each other to go in new directions with their cameras. It makes
digital photography not only instantly shareable, but immediately participatory,
creating collaborative communities around everything from the secret life of toys
to what grocery day looks like. The result is an only-on-the-Web conversation
where text and image are intermingled in a polyglot that has all the makings of a
new kind of conversation. (Mieszkowski, “Friendster” 1)
The conversational aspect of Flickr comes in because not only can users search
for all the photos on a particular tag, but the Flickr site also allows them to make
comments on photos, mark the photo as a “favorite,” add the user to a contact
list, and blog about the photos. Temporary communities emerge around par-
ticular photo streams or ideas and then fall apart. For instance, a temporary and
informal Flickr community sprang up around one user’s “squaring the circle”
idea, whereby round objects like flowers or wheels were framed in squares—this
started a temporary fad, as different users decided to try out the technique on
their own cameras. A more formally organized community group (community
groups bring together any user who is interested in a particular topic—users
don’t necessarily know each other) is called “A Day in the Life Of,” where group
members choose a date, post five photos that summarize their life that day, and
tag them with the initials DILO to mark their inclusion in the group.
Flickr is an example of what Vander Wal designates as a “narrow folkson-
omy,” where a single object is tagged by one or only a few users—hence, while
the tags would have value for that user and a small group of people associated
with him or her, they have less relevance for a wider group. By contrast, Vander
Wal designates sites that allow the same object (like the URL for a website, or
a book on Amazon or LibraryThing) to be tagged by multiple users as “broad
folksonomy.” In terms of effectiveness and meaning, Vander Wal says broad folk-
sonomies are better than narrow ones, because the more centralized a “node”
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(a site like de.licio.us, or Technorati, for example), the better it can aggregate
and syndicate information, and the more valuable it is for a user.
Tags, produced by multiple users, thus function as tools for invention.
While traditional rhetoric imagines invention as a process that occurs within
the mind of the rhetorical producer (perhaps in interaction with the world),
the process of invention through tagging results from interaction between
multiple users who are unknown to one another. Consider 43 things, for in-
stance, a folksonomy-based site that encourages its users to “Write down your
goals,” “Get Inspired,” and “Share your progress.” Users write down their goals
(which range from “love my body” and “have more free time,” to “Watch all
episodes of Mr. Bean ever made”) and provide updates of their progress. They
get support from other users in the form of “cheers,” (a website function that
links the cheerer’s page to the cheer-ee’s), advice, and consolations. But the
goals written down by users on 43 things also serve as a form of invention via
the site’s tag cloud—the more popular “things” to accomplish (i.e., the most
frequently assigned tags) appear in larger, bolder font. Tag clouds serve not
only as a record of what users have written, but they also serve to shape and
direct how goals are described, in a recursive process of invention. If a user
writes “running a marathon” as a goal, for instance, that user can see that four
thousand other people also have selected running a marathon as a goal. Users
tend to phrase goals as other people have phrased them so as to be included
in the community—so, for instance, one would not tend to write “running
26.2 miles” as one’s goal, because other members of the community would fail
to recognize it as a goal in which they’re interested. As Mieszkowski writes in
another Salon article,
Tags don’t have to be popular—you could use obscure words to tag all your in-
formation and end up with a secret language known only to you. But then your
data doesn’t get to play with everyone else’s. “The fact that you know that there
is a social aspect to this actually encourages you to pick tags that are relevant,”
says Technorati’s Dave Sifry. “It’s kind of like this invisible hand of positive social
pressure that results in something that’s much bigger than the person himself
could ever hope to achieve.” (“Steal” 3)
Howard Rheingold, a popular writer who investigates the social effects of new
technologies, talks in the same article about the connections that are estab-
lished between users and things through the process of tagging: “I look to see
who the other people are on del.icio.us who tag the same things that I think
are important. Then, I can look and see what else they’ve tagged. . . . And isn’t
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that part of the collective intelligence of the Web? You meet people who find
things that you find interesting and useful—and that multiplies your ability
to find things that are interesting and useful, and other people feed off you”
(Mieszkowski, “Steal” 2).
In other words, in folksonomy invention is directly linked to the social in a
way that simply does not happen in the conception of invention in traditional,
essayistic literacy, that which consists of allowing one’s image of the audience
to guide or direct the kinds of claims, reasons, or examples that one uses. With
folksonomy, rhetorical agency and intention become much more complicated,
because invention is revealed as not simply the product of an individual, isolated
mind, but as a distributed process driven by the interaction of a multitude of
users. It becomes impossible to assign the origins of the invention to any one
individual; rather, invention emerges from a crowd, what Kevin Kelly (following
early twentieth-century entomologist William Morton Wheeler) calls the “hive
mind” (Kelly, Out 12). Users engaged in this process of creating, uploading, and
tagging Web objects (whether it’s videos they’ve created, digital photos, or a
website URL) are acting as “prosumers,” a term coined by Alvin Toffler in his
1980 book The Third Wave to describe a future consumer who doesn’t pas-
sively consume goods but participates in their creation in order to tailor them
more to individual tastes and desires. In terms of the Web, prosumption has
less to do with economic consumption than with acts of creative and rhetori-
cal production. The act of prosumption is particularly interesting for rhetoric
and composition because it rides the historically troublesome binary between
rhetorical production and hermeneutics, between “little” and “big” rhetoric;
the individuals who upload and tag videos on YouTube are both producing and
“reading” information. Kelly (who often casts himself in the role of techno-
prophet) writes, “The deep enthusiasm for making things, for interacting more
deeply than just choosing options, is the great force not reckoned 10 years ago.
This impulse for participation has upended the economy and is steadily turning
the sphere of social networking—smart mobs, hive minds, and collaborative
action—into the main event” (“We Are” 1). Contrary to views of the Web that
say that it makes users into passive consumers of information, practices like
folksonomy spur rhetorical production. Folksonomy, especially the “broad”
folksonomy identified by Vander Wal, represents a truly collective form of
writing in that thousands of users are both creating and adding information
to the network (often prompted by a collective, recursive process of invention)
and organizing that information. In this nondirectional, bottom-up way, the
conceptual space that Johnson-Eilola identifies as writing gets built.
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Our habituated ways of thinking about and teaching writing are analo-
gous to a dress that no longer fits: it chafes and squeezes in the wrong places.
Though, as Doug Hesse argues, we need to “save a place for essayistic literacy”
(and certainly this kind of literacy shows no sign of abandoning us anytime
soon), linking the acts of prosumption and rhetorical production in which
our students already gleefully participate with what we teach as “writing” in
our composition classrooms will infuse a greater sense of relevance to what
we try to do as teachers of writing. Incorporating an awareness of folksonomy
and other “prosumption” practices into regular classroom practice can have
several transformational effects on students. First and most basically, it gives
us another way to make students aware that “composition” takes many forms
aside from what they typically think of as academic writing. Blog entries,
comments on someone else’s contribution, videos uploaded to YouTube, and
even photographs can all count as “compositions.” Second, through the actual
practice of tagging their contributions, students inevitably develop a keener
sense of audience awareness, because they must consider how people might
find, receive, and ultimately use the information that the student has con-
tributed. Finally, and most generally, attending to practices of non-essayistic
writing helps students develop what one might call a metacritical awareness.
Rather than viewing writing as an act that involves dumping information into
pre-existing containers (an attitude that I see in my own classes, particularly
among beginning writers), students learn to perceive themselves as active
participants in the building of a network. That is, in becoming practiced in
folksonomy and other acts of prosumption, students learn that they ultimately
have an effect on the shape that the network takes. Since the implicit goal
for many rhetoric-based writing courses involves training students to think
rhetorically about the effects that their writing might have on an audience,
incorporating folksonomy and other nontraditional composition practices
into the material of the course increases the chance that students will leave
the composition classroom with the unambiguous conviction that writing can
be both democratic and participatory.
Notes
1. Jeff Rice also discusses the concept of writer-as-DJ in his hypertext “essay” “The
Street Finds Its Own Use for Things.” Rice recommends a critical use of the concept
of DJ as a way to interrupt the perceptions of linearity that inhere in traditional
writing: “In composition studies, the turntable and mixing skills DJs employ are
considered irrelevant to an academic practice concerned with clear, concise, and
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Jodie Nicotra
Jodie Nicotra received her PhD in rhetoric and composition from Penn State Uni-
versity in 2005. She is currently assistant professor and assistant director of writing
at the University of Idaho.
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