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Wiley_CIAExam_P4 All Q & A

Wiley_CIAExam_P4 All Q & A

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Published by: Sushil Kumar Jangir on Jan 16, 2010
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05/13/2013

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Question: V4C3-0001
Which of the following is the psychological process giving human behavior a purpose and direction?
Answers
A
: Needs.
B
: Expectations.
C
: Goals.
D
: Motivation.
Answer Explanations
This answer is incorrect. Refer to the correct answer explanation.This answer is incorrect. Refer to the correct answer explanation.This answer is incorrect. Refer to the correct answer explanation.
Answer (d) is the correct answer. Motivational factors include needs, satisfaction, expectations, and goals.
Question: V4C3-0002
Job performance is best defined as follows:
Answers
A
: Job performance = Motivation x Ability.
B
: Job performance = Needs x Skills.
C
: Job performance = Satisfaction x Job experience.
D
: Job performance = Goals x Training.
Answer Explanations
Answer (a) is the correct answer. Job performance is motivation multiplied by ability. The reason for themultiplication sign in the equation is because motivation cannot compensate for lack of ability. In addition toability, skill, experience, and training are needed.
This answer is incorrect. Refer to the correct answer explanation.This answer is incorrect. Refer to the correct answer explanation.This answer is incorrect. Refer to the correct answer explanation.Page 1of 234Wiley CIA 2006 v112/24/2009file://C:\Program Files\Wiley\CIAExam\Print.htm
 
Question: V4C3-0003
According to Maslow’s needs hierarchy, which of the following ranks at the top?
Answers
A
: Physiological.
B
: Esteem.
C
: Self-actualization.
D
: Safety.
Answer Explanations
This answer is incorrect. Refer to the correct answer explanation.This answer is incorrect. Refer to the correct answer explanation.
Answer (c) is the correct answer. The need for self-actualization is at the top of the Maslow’s needs hierarchy.The ranking of needs, from top to bottom, is self-actualization, esteem, love, safety, and physiological. A lessonlearned form the Maslow’s theory is that fulfilled needs do not motivate employees.
This answer is incorrect. Refer to the correct answer explanation.
Question: V4C3-0004
According to Maslow’s needs hierarchy, which of the following ranks at the bottom?
Answers
A
: Physiological.
B
: Esteem.
C
: Self-actualization.
D
: Safety.
Answer Explanations
Answer (a) is the correct answer. Physiological need is at the bottom of the Maslow’s need hierarchy. Theranking of needs, from top to bottom, is self-actualization, esteem, love, safety, and physiological. A lessonlearned form the Maslow’s theory is that fulfilled needs do not motivate employees.
This answer is incorrect. Refer to the correct answer explanation.This answer is incorrect. Refer to the correct answer explanation.Page 2of 234Wiley CIA 2006 v112/24/2009file://C:\Program Files\Wiley\CIAExam\Print.htm
 
This answer is incorrect. Refer to the correct answer explanation.
Question: V4C3-0005
According to Herzberg’s two-factor theory of motivation, which of the following motivates employees?
Answers
A
: Money.
B
: The work itself.
C
: Supportive supervisor.
D
: Supportive coworkers.
Answer Explanations
This answer is incorrect. Refer to the correct answer explanation.
Answer (b) is the correct answer. The work itself—not pay (money), supervision, or some other environmentalfactor such as coworkers—was the key to employee satisfaction and motivation.
This answer is incorrect. Refer to the correct answer explanation.This answer is incorrect. Refer to the correct answer explanation.
Question: V4C3-0006
According to Herzberg’s two-factor theory of motivation, which of the following is an example of a hygiene fac-tor?
Answers
A
: Achievement.
B
: Recognition.
C
: Pay.
D
: Responsibility
Answer Explanations
This answer is incorrect. Refer to the correct answer explanation.This answer is incorrect. Refer to the correct answer explanation.Page 3of 234Wiley CIA 2006 v112/24/2009file://C:\Program Files\Wiley\CIAExam\Print.htm

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