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Monthly Report

Monthly Report

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Published by Hasan Shabbir

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Published by: Hasan Shabbir on Jan 18, 2010
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01/18/2010

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MONTHLY REPORT
14-12-09 to 15-1-2010
RETA 6465Asian DevelopmentBank 
Asian OmbudsmanAssociation
 
Capacity Building
Study tours
HostParticipantDate/ThemeStatus3.AdministrativeEvaluationBureau, Japan1.Ombudsman, AJK 2.Ombudsman, Sindh3.Ombudsman,Indonesia4.MOS, P.R.China5.ACRC, Korea6.PCB, Malaysia7.GIO, Iran8.GI Vietnam24 to 30 January 2010
Main focus:
Regionaloutreach approachtowards grievanceresolution throughfield offices/administratorCounsellor.
Related theme:
State/civil societynetworking employingmediation as basictool for resolvinggrassroot complaints.>Invitation letters havebeen sent to allparticipants>Broucher is ready>Hotel booked forparticipants4.Ombudsman of the Philippines1.CAC, Macao2.COCA, Yemen3.Lokayukta, M.P.India4.Ombudsman, Punjab5.Ombudsman,Azerbaijan07 to 13 March 2010
Main focus:
Implementation of Anti-corruptionstrategy-IntegrityDevelopment ReviewApproach as adoptedthrough IntegrityDevelopment ActionPlan.
Related theme:
Citizen empowermentmeasures, specially“Citizen Report cards”,also partnerships withuniversities/ researchinstitutions inperformancemonitoring.>program received fromhost institution>Nominations from twoinstitutions received
Training
ParticipantsDate/VenueCourseStatus(i).Two Investigatorsfrom weak AOAmember institutions(ii). One Investigatorfrom developed andnew AOA memberinstitutions8
th
to 11
th
February2010Four SeasonsHotel, Bangkok, ThailandAdvancedInvestigation Skills(Sharpen Your Teeth’s-SYT)>Nominations receivedfrom 22 memberinstitutions>Last date for sendingnominations is 18-01-10>Invitation letters will besent on 15-01-10
Secondment
HostParticipantDate/ThemeStatusHongKongW.M.Pak10
th
to 19
th
Jan 2010CCMS, Customized web-based>Underimplementation
 
software & inter-agency coordinationtechniques.KoreaIndonesia/ThailandFebruary 2010Effective use of IT in handling &processing of administrativecomplaints; working of onlinecomplaint plaza; successful use of ADR; investigation skills & awarenessstrategies.>Program is beingworked out by thehostMalaysiaTo be decidedFebruary 2010Innovative tools, methods &approaches for achieving Qmanagement; customer satisfactiontechniques; integrated mobilecomplaint centers for maximum ruralcoverage & civil society engagement.>Program is beingworked out by thehostPhilippinesAJKFebruary 2010Effective anti-corruption preventiontechniques; tools to promote systemicimprovements; effective investigativetechniques & awarenessdissemination.>Program is beingworked out by thehostW.M.PakAzerbaijan/KyrgyzFebruary 2010Process simplification/ standardizationstrategies; IT support for bettermanagement & Online MIS; innovativecommunications strategy includingnewsletter & use of web; civil societyengagement & CRC scheme;innovative pro-poor approaches beingimplemented with the assistance of UNDP & UNICEF.>Program is beingworked out by thehost
Retreats
 Tentative hostParticipantsTentative DateStatus1.IndonesiaKorea -W.M.Pak Thailand - SriLankaAzerbaijan-BalochistanAJK -MalaysiaIndonesia - YemenMacao -InsuranceMarch-AprilProgram being workedout2.VietnamVietnam JapanIran PunjabPhilippines SindhM.P.India HK China KyrgyzF.T.OMarch-AprilProgram being workedout

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