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Phone Gnome User Guide

Phone Gnome User Guide

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Published by: aen on Apr 17, 2008
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06/07/2010

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PhoneGnome
User Guide
Revision 1.0 (Draft D)October 2007Copyright 2007TelEvolution, Inc.All Rights Reserved
 
 
Table of Contents
INTRODUCTION..................................................................................................1
 
GENERAL INFORMATION..................................................................................1
 
1
 
GETTING STARTED......................................................................................3
 
1.1
 
Setting Up The PhoneGnome Box..........................................................................................3
 
1.2
 
Registering on the My PhoneGnome website.......................................................................3
 
1.2.1
 
PhoneGnome phone number...............................................................................................3
 
1.2.2
 
Register a PhoneGnome Box for use in the US/Canada:..................................................4
 
1.2.3
 
Register a PhoneGnome Box for use outside the US/Canada..........................................4
 
1.2.4
 
Create a My PhoneGnome account without the PhoneGnome box..................................4
 
2
 
CALL FUNCTIONS........................................................................................4
 
2.1
 
Making a call...............................................................................................................................4
 
2.1.1
 
For users within the US/Canada..........................................................................................5
 
2.1.2
 
For users outside the US/Canada........................................................................................5
 
2.1.3
 
Web-based Quick Call..........................................................................................................5
 
2.1.4
 
Making A Call Using the Phonebook...................................................................................5
 
2.1.5
 
Speed Dialing.........................................................................................................................5
 
2.1.6
 
Advanced PhoneGnome Dialing Capabilities......................................................................6
 
2.1.7
 
3-Way Calling .......................................................................................................................6
 
2.1.8
 
Attended Call Transfer..........................................................................................................7
 
2.1.9
 
Unattended Call Transfer .....................................................................................................7
 
2.2
 
Answering a call.........................................................................................................................7
 
2.2.1
 
Caller Id with Name...............................................................................................................7
 
2.2.2
 
Call Waiting ...........................................................................................................................7
 
2.2.3
 
Anonymous Call Blocking ....................................................................................................8
 
2.2.4
 
Do Not Disturb ......................................................................................................................8
 
2.2.5
 
Call Forwarding .....................................................................................................................8
 
3
 
USING THE MY PHONEGNOME WEB PORTAL..........................................8
 
3.1
 
Home Page..................................................................................................................................8
 
3.1.1
 
Edit Profile..............................................................................................................................9
 
3.1.2
 
The My PhoneGnome navigation bar..................................................................................9
 
3.2
 
Phonebook..................................................................................................................................9
 
3.2.1
 
Remote Click-to-Dial...........................................................................................................10
 
3.3
 
Find People................................................................................................................................10
 
3.4
 
Settings......................................................................................................................................11
 
3.4.1
 
Timezone.............................................................................................................................11
 
3.4.2
 
Outbound Call Indications...................................................................................................11
 
3.4.3
 
Advanced Settings .............................................................................................................11
 
 
 
3.5
 
Features.....................................................................................................................................13
 
3.6
 
Call Analysis.............................................................................................................................13
 
3.6.1
 
Received Calls.....................................................................................................................14
 
3.6.2
 
Missed Calls.........................................................................................................................14
 
3.6.3
 
Placed Calls.........................................................................................................................15
 
3.6.4
 
My Network..........................................................................................................................15
 
3.6.5
 
Recorded Calls....................................................................................................................15
 
3.6.6
 
Summary..............................................................................................................................15
 
4
 
DETAILED FEATURE DESCRIPTIONS......................................................16
 
4.1
 
Core PhoneGnome Features..................................................................................................16
 
4.1.1
 
Intl Call Blocking .................................................................................................................16
 
4.1.2
 
LD Call Blocking .................................................................................................................16
 
4.1.3
 
Telemarketing Screening....................................................................................................16
 
4.1.4
 
Basic Voicemail...................................................................................................................17
 
4.1.5
 
Premium Voicemail.............................................................................................................17
 
4.1.6
 
Low Cost Internet Calling....................................................................................................17
 
4.1.7
 
Find Me/Follow Me..............................................................................................................19
 
4.1.8
 
MobileGnome.......................................................................................................................20
 
4.1.9
 
SoftGnome Remote Access...............................................................................................21
 
4.1.10
 
GnomeLink Plug-In for Skype .........................................................................................22
 
4.2
 
Third-party Features................................................................................................................23
 
4.2.1
 
IOTUM Enhanced Call Screening .....................................................................................23
 
4.2.2
 
Tellme DialTone 2.0 Technology Trial ..............................................................................24
 
4.2.3
 
World Wide Personal Phone Numbers..............................................................................25
 
APPENDIX A: INTERNATIONAL PHONEGNOME BOX SETUP.....................26
 
APPENDIX B: PHONEGNOME ** SHORT CODES..........................................27
 
APPENDIX C: ABOUT SIP AND PHONEGNOME............................................29
 
APPENDIX D: PHONEGNOME AND NAT (HOME GATEWAY ROUTERS)....30
 
APPENDIX E: NOTES FOR THOSE FAMILIAR WITH OTHER VOIP SERVICES...........................................................................................................................31
 
FOR ADDITIONAL ASSISTANCE.....................................................................32
 
Search and Post a New Question to Forums................................................................................32
 
Use the on-line Trouble Report form..............................................................................................32
 
Extended Support..............................................................................................................................32
 

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