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Grace CastilloGlobe Telecom
The Philippine Voice BPO Advantage
Agenda
Globe Telecom: Who We Are, What We Do
The Philippine Voice BPO Industry
Typical Voice BPO Set-Up
Philippine Voice BPO Success Stories
Summary
G
lobe Telecom: Who We Are, What We Do
Globe Telecom is a full-service telecommunications provider in thePhilippines, catering to more than 25.7 million mobile subscribers, 287Kbroadband subscribers and over 100,000 businesses.
Partly owned by SingTel & Ayala Group of Companies
Globe Business serves all the telecommunications requirements of localand foreign businesses in the Philippines, small, medium and largebusinesses from diverse industries, with key focus on the offshoring andoutsourcing industry.
Globe has its own international gateways, cable landing stations, domesticfiber backhaul and a national access network (data, fiber, 3G/HSDPA,WiMAX)
Globe has worked with various O&O players including government to foster an environment attractive and cost effective for business
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