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March16 17 Business Communication

March16 17 Business Communication

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Published by Sanman Kulkarni

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Published by: Sanman Kulkarni on Jan 24, 2010
Copyright:Attribution Non-commercial

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02/26/2010

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Business Communication 
Kartik VyasPotentials UnlimitedMumbaiIndia
 
 
1.Context
 
What factors are relevant to this situation
.
2.Objective
What do I want to accomplish in this situation
.
3.Approach
Which is the Better way of doing it
.
4.Technique
What specific methods should I use to solve it
.
 
Dimensions of Communication
VerbalNon verbal
 – Body Language+Tone
ListeningAsking QuestionsFeedback – asking and givingAssertive Communication

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