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Organizational Culture and Environment

Organizational Culture and Environment

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Published by: ei_bee_bee_wai on Jan 25, 2010
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07/15/2013

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ORGANIZATIONAL CULTURE AND ENVIRONMENT:A LOOK AT THE CONSTRATINTSHow much impact does a Manager have in an organization?MANAGEMENT THEORY
Has two views on Managers:
1.Omnipotent View:
in our first lessons we spoke about how important managers are tomanagement. This reflects the dominant assumption in management theory.This view
the quality of an organization’s managers determines the quality of theorganization itself.
The differences in the organization’s performance are due to the manager’sdecisions and actions.Good managers
Anticipate change
Exploit opportunities
Correct poor performance
Lead their organizations toward goals – which may be changed if needed.
When profits are up – managers take the credit and reward themselves
When profits are down – managers are fired and replaced with new blood
Applicable in business and others like sports teams
Someone is accountable regardless of reasons.
To blame
To praise – even if they had little to do with achieving positive outcomes.
2.Symbolic View:
In this view
The manager’s ability to affect outcomes is influenced and constrained byexternal factors
Should not expect manager to significantly affect an organization’sperformance
An organization’s results are influenced by factors managers do not control:Economy, Customers, Governmental policies, Competitors’ actions,Industry conditions, Control over technology, Decisions made by previousmanagersSymbolic View is based on the belief that
Managers symbolize control and influence
by creating meaning out of randomness, confusion and uncertainty; or 
trying to innovate and adapt
by developing plans, making decisions and involving themselves inmanagerial activities.
In Reality:
 
Managers are not helpless – nor powerlessThey experience
Internal constraints from organization’s culture
External constraints from the organization’s environment
They influence the organization’s
performance
culture and
environment
ORGANIZATION’S CULTURE- Every person has a unique personality
Warm, shy, relaxes, aggressive- So do organization’s
DefinitionOrganizational Culture
Shared-Values-Principles-Traditions-Way of doing thingsThat influence the way organization members actEvolved over timeDetermines-what the members think of the organization-and how they behave
Implications of Culture
1.Culture is a perception-from what they hea-from what they see-from what they experiencefrom within the organization2.Whether they-come from different backgrounds-hold different positionsthey tend to describe the organization in similar ways (shared)3. Organizational culture is descriptiveConcerned with how members perceive the organization – not how they like it.They do not evaluate it.
 
7 DIMENSIONS THAT CAPTUREESSENCE OF ORGANIZATIONAL CULTURE
Exhibit 3–2Exhibit 3–2Dimensions of Organizational CultureDimensions of Organizational Culture

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