ORGANIZATIONAL CULTURE AND ENVIRONMENT:A LOOK AT THE CONSTRATINTSHow much impact does a Manager have in an organization?MANAGEMENT THEORY
Has two views on Managers:
in our first lessons we spoke about how important managers are tomanagement. This reflects the dominant assumption in management theory.This view
the quality of an organization’s managers determines the quality of theorganization itself.
The differences in the organization’s performance are due to the manager’sdecisions and actions.Good managers
Correct poor performance
Lead their organizations toward goals – which may be changed if needed.
When profits are up – managers take the credit and reward themselves
When profits are down – managers are fired and replaced with new blood
Applicable in business and others like sports teams
Someone is accountable regardless of reasons.
To praise – even if they had little to do with achieving positive outcomes.
In this view
The manager’s ability to affect outcomes is influenced and constrained byexternal factors
Should not expect manager to significantly affect an organization’sperformance
An organization’s results are influenced by factors managers do not control:Economy, Customers, Governmental policies, Competitors’ actions,Industry conditions, Control over technology, Decisions made by previousmanagersSymbolic View is based on the belief that
Managers symbolize control and influence
by creating meaning out of randomness, confusion and uncertainty; or
trying to innovate and adapt
by developing plans, making decisions and involving themselves inmanagerial activities.