Process View of Organization:
Introduction to Business Process, Problems of functional division,Business Process Re-engineering, Process redesign and mapping
Approaches to Process Improvement:
Kaizen, TQM, Comparing BPR and other approaches-TQM,Kaizen
: Basic concepts, Data Models, Advantages of Database Approach, Overview of E-R Modeling, Data Flow Modelling, Entity, Attributes, Relationships, key Concepts, Normalization, Basic Normal Forms (restricted up to 3 NF), overview of SQL.
Information System Development:
Database design process, building Databases (lab sessions withavailable database) - Implementation and Presentation of MIS - Forms, Queries and Reports. (The projectsare to be chosen in relevant industry areas and to be implemented using MS Access / similar Database packages).
Enterprise Resource Planning:
Operational advantages of enterprise wide applications,Overview of Finance & Accounting, Manufacturing, Sales & Distribution, HR modules.
Supply Chain Applications:
Overview of Supply and Demand Chains, SCM Framework, Introduction toSupplier Relationship Management (SRM), Business case for SCM, Integration of SCM with legacyapplications and ERP, RFID in SCM and how it aids in Business process re-design and optimization
Introduction to CRM Applications, Growth of CRM Applications, CRM as an enabler of Customer Centric Strategy,
Increasing use of IT for governance of civic services
Outsourcing of business processes
Integration among enterprise solutions:
Integration of ERP, SCM and CRM applications
(a) ERP, SCM and CRM popular package (b) Architectures – Multi tier Applications
Faculty will identify appropriate cases.
Faculty will be identifying appropriate mini projects to be done by the students, out-side the class room.Students are required to do at least one project using Microsoft Access tools.