Professional Documents
Culture Documents
network structure analyses, and search algorithms to be a helpful measure of progress, Web scientists are
that are likely to be familiar to computer scientists. more interested in counting page views and unique vis-
itors. In short, the shift is from chips to clicks. break laws, spread hate, or promote terrorism. These
The social computing projects described in the are troubling aspects of the Internet, so a responsible
Web science framework deal with massive multi- research agenda must include their study.
player online role-playing games, online discussion
groups, and photo-sharing Web sites that attract RICHLY INTERDISCIPLINARY
audiences in the tens of millions worldwide. I urge a richly interdisciplinary path for Web sci-
However, I wish the authors of the Web science ence that also addresses the emerging applications
framework would go even further to address such for scientific collaboration, e-commerce, entertain-
challenges as developing descriptive theories to ment, social creativity, and social networking [6].
explain the wide variations in adoption of social Explanatory theories are needed to understand why,
computing projects and say, eBay remains a huge
Computer Science Web Science
prescriptive models to success with few serious
guide implementers. For Metrics Page views
competitors. Predictive
Moore’s Law
example, they should be Order (n) algorithm analysis Unique visitors/month models are needed to
trying to understand Gigabytes Number of songs or videos understand why the
whether moderated Topics video-sharing site
Computer networks Social networks
Packet switching Voice over IP, music sharing
online communities YouTube and the photo-
generate greater partici- Information Relationships sharing site Flickr are so
Programming languages Wikis, blogs, tagging
Databases, operating systems, E-commerce, e-learning, e-government,
pation when discussions successful and why social
are kept on topic and compilers medical informatics, financial analysis networking sites like
3D graphics, rendering algorithms, com- Creating and sharing video, animation,
when harsh language is putational geometry, object modeling music, photos, maps MySpace, FaceBook, and
prohibited. They should Focus Friendster have hundreds
Technology Applications
ask: Does moderation of millions of users. Mul-
inhibit spirited debate, Computers Users tiple scientific studies of
Supercomputers Mobile devices
thereby undermining Proficient programmers Universal usability Wikipedia would provide
interest? And how can valuable understanding
Computer science vs.
successful discussion Web science.
and guidance needed by implementers of public
groups grow by, say, a health information Web sites, community-response
factor of a hundred yet Schneiderman grids tablefor emergency preparedness [8], and policy-
(6/07)
preserve the intense participation of their originators? oriented discussion groups. Most computer scien-
Web use is much more than access to decentral- tists are likely to dismiss these concerns as outside
ized information and discussion groups. The Web their territory, but Web scientists would eagerly
empowers individuals, invigorates collaboration, and take on these research challenges.
unleashes social creativity. Innovative metrics are Another potentially strong distinction about Web
needed to capture the effect of children writing science is its commitment to universal usability.
empathic email messages in foreign languages, blog While the framework document is brief on issues
entries that catalyze lively discussion, and scientific concerning the digital divide, Berners-Lee says, “The
insight made possible by Web-based databases and most important thing about the World Wide Web is
visualization tools. that it is universal” [1]. The dimensions of that uni-
The social analysis of Web science must also deal versality are more than the technologies of fast/slow
with the negative aspects of Web-based social inter- networks or large/small displays. A universal usability
action (such as security breaches, identity theft, pri- research agenda must also address users who speak
vacy violations, and the social disruptions of multiple languages, as well as users from diverse cul-
globalization). The Web produces such dangers tures, novices/experts, young/old, low-literacy users,
because it provides opportunities for those who and users with disabilities. Web science could take