Lot of Errors from Junior employee’sTook refreshers on Hospital& Medical claim.Engaged in creative claim processing scenario for junior employee’sThe quality of the junior employee’s improvedsignificantly.
To Improve the Qualityfor one of the major accounts for the clientMade error analysis of thewhole process & that of eachindividual processor &wrote action plan to reducethe error.The quality of the particular account improved & theClient was happy with theefforts taken by the team.
Team never made it tothe Finals of theKnowledge ManagementContest(also called asEverest Cup) for the pastFIVE yearsTook the Captaincy of theTeam.For the first time under myCaptaincy the Team madeit into Finals & we wererunners up.
. Pilling up of Rework Claims. It slowed the process of Production of New Claims.Learnt the process of Rework claims & taught tothe Team.Headed the team for Rework claims & streamlined the process.Dedicated rework teamhandled the whole rework process.Improved the production of Fresh claims & the burdenof rework claims was takenfrom the team.
Achievement in Knowledge Front
Auditing & Mentoring of Junior Batches.
Presented & taught Hospital claim processing skills & techniques.
Took refreshers on various topics on Hospital & Medical claim processing.
Made power point presentations on certain topics of Hospital claim processing.
Utilized software including Excel, Word, and PowerPoint.
Got the best Mentor award for the month of September 2004.
Team recognized as the most workaholic member of the Year 2005.
EducationCourseSubjectPercentage & YearUniversityM.ScMathematics47.2% &2003BangaloreUniversityB.ScPhysics, Chemistry& Mathematics55% &2000BangaloreUniversityCFMFinanceResult AwaitedCFMPersonal Profile
Father’s Name: Subba Rao K.G.Date of Birth: 26th December 1979