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Mintzberg's 10 Managerial Roles

Mintzberg's 10 Managerial Roles

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Published by: Oliviane Theodora Wenno on Feb 08, 2010
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06/04/2013

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Management expert Professor Henry Mintzberg has argued that amanager’s work can be boiled down to ten common roles. Each role isdifferent, thus spanning the variety of all identified management behaviors. This chart summarizes a manager’s ten roles:Mintzberg’s Managerial RolesCategory
RoleActivitiesExamples
Informational(managingbyinformation)
Monitor 
Seek and acquirework-relatedinformationSeek and receiveinformation,Scan/read trade press,periodicals, reports;attend seminars andtraining; maintainpersonal contacts 
Disseminat or 
Communicate/disseminateinformation toothers within theorganizationSend memos andreports; inform staffersand subordinates of decisions
Spokesperson
Communicate/transmit information tooutsidersPass on memos,reports andinformational materials;participate inconferences/meetingsand report progressInterpersonal
Figurehead 
Perform social andlegal duties, act assymbolic leaderGreet visitors, signlegal documents,attend ribbon cutting
 
(managingthroughpeople)ceremonies,host receptions, etc. 
Leader 
Direct andmotivatesubordinates,select and trainemployeesIncludes almost allinteractions withsubordinates 
Liaison
Establish andmaintain contactswithin and outsidethe organizationBusinesscorrespondence,participation inmeetings withrepresentativesof other divisions ororganizations.Decisional(managingthroughaction)
Entrepreneur 
Identify new ideasand initiateimprovementprojectsImplement innovations;Plan for the future 
Disturbance Handler 
Deals with disputesor problems andtakes correctiveactionSettle conflicts betweensubordinates; Choosestrategic alternatives;Overcome crisissituations 
Resource Allocator 
Decide where toapply resourcesDraft and approve of plans, schedules,budgets; Set priorities

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