CONSUMER REPORTS BUYING GUIDE 2010
PRODUCT RATINGS ANDBRAND RELIABILITY
he product rating and brand reliability information thatfollows is designed to help you zero in on the model youwant to buy. Start by reading the general buying advicefor the product you're interested in. The page numbersfor these reports are noted on each Ratings page. Thenturn to the Ratings chart to get the big picture on performance.
For some products you'll find fullRatings charts that inciude every cur-rently available modei we tested. Forother products, you'll find Select Rat-ings charts that include the models Rec-ommended for mosi people pius modelsthat we designated as Best Buys. TbeSelect Katings Overview explains whythese models are your best choices. TheOverview is included with full Ratingscharts as well as Select Ratings charts.Products with equal scores are listedalphabetically.CüNSUMiiR RhPORTS checked lo makesure most of the producís rated in thisBuying Guide
still availabie when thebook was published. However, depend-ing on how long after publication you usethis book, you may find a Ruling for aproduct that is no longer available. Or,you may not find a Rating for a modelthat is avaiiabie because it hadn't beentested as of publication.
checking tor similar models,
tan also refer to the brand repair historycharts for some products. Most productstoday are pretty reliable, but some brandshave been more reliable than others.Every year
survey readers on repairsand other problems they encounter withhousehold products. From their respons-
we derive the percentage ofa brand'sproducts that have been repaired or hada serious problem. The reliability graphsthat accompany the Ratings give brandrepair rates for 16 product categories.Our findings have been consistent overthe 30-plus years we've surveyed brandreliability, though Ihey are not infalliblepredictors.A brands repair history includes dataon many models, some of which may havebeen more or
reliable than others. Andsurveys ofa brand's past models can't an-ticipate design or manufacturing changesin its new model-s. Still, you can improveyour chances of getting
trouble-free prod-uct by getting a brand that has been reli-able in the past.Product categories inciude appliances,such as washers and ranges; electron-
such as computers, digital cameras,televisions, and DVD players; and powerequipment, such as lawn mowers and trac-tors. Note that repair histories for differentproducts are not directly comparable.