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Delighting Customer Importance & Method

Delighting Customer Importance & Method

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Published by jitendra7779858
Customer delight & its importance
Customer delight & its importance

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Categories:Types, Research
Published by: jitendra7779858 on Feb 11, 2010
Copyright:Attribution Non-commercial

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02/06/2013

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Customer Delight 
Not CustomerSatisfaction, but...
 
BY: Prof. Jitendra SharmaTrainer & ConsultantEmail: jitendra777@indiatimes.com
 
Objective of the Session
1.What is delighting the customer?2.WHY delighting customer isimportant ?3.HOW can we delight customer?

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