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CONNECT Newsletter Issue 2

CONNECT Newsletter Issue 2

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Published by abrown3579
2nd issue of CONNECT newsletter
2nd issue of CONNECT newsletter

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Published by: abrown3579 on Feb 11, 2010
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ERC, IS and LIBRARY NEWSLETTER - Issue 2, January 2010
Welcome to the second issue of CONNECT. In this issue you will nd further updatesand information on the services and support that ERC, IS and Library Services can offer whether you are staff, student or researcher.Earlier this year we conducted our rst LRC user survey, giving you the opportunity tocomment on and rate our LRC services. I would like to thank those that responded for their time, and to emphasise how useful those comments are. We have taken your re
marks on board and made changes where we can. You will nd a summary of the resultsand our response below.We will be running the survey again in semester 2 with a chance to win some prizes, sokeep a look out for more information nearer the time. As always, I know you will nd something interesting in the following pages but if you have any suggestions on the format or content of CONNECT please do not hesitate tolet me know:fmuir@qmu.ac.uk 
Feedback to the 2009 LRC Survey
In April 2009 we asked you to tell us what you thought of the LRC facilities and activities. We then chosetwo ways to feedback to the survey respondents. We offered face-to-face meetings to those who hadrequested further contact, with additional feedback being delivered via the LRC blog.We commented on the major areas of concern in the blog: June –
quiet and silent study spaces
; July
LRC opening times and loan periods.
To read our feedback, visit the LRC blog:http://qmulrc.blogspot.com 
Of course, the annual survey is just one way of giving us feedback.You can do this every day in several ways:
Email:lrchelp@qmu.ac.uk/Telephone(0131 474 0000 and ask for the Learning Resource Centre) / The‘you said, we said’ noticeboard/meebo(via the library web-page) /Facebook/Twitter . Or why not come and talk to us at theService Desk?
IS wins off-site storage contract
Information Services have recently begun provid-ing off-site storage facilities for Edinburgh College
of Art backup media. This is a rst venture for the
department, and it is hoped that it will lead to fur-ther opportunities in this area.
Information Dissemination
Do you have a message you want to share with therest of QM? Not sure of the best way to get thatmessage out?This intranet site might just help you:http://is.gd/5c1uvCovering the use of Moderator, Infobox, plasmascreens, and more, the site gives details of how todecide which will best suit your message, along withhow to access each method.
Fraser Muir Director, IS & LRC 
Library blog
Coming soon to an MFD near you...
Monday January 25 
to Sunday March 7 
The Copyright Licensing Agency has selected Queen Margaret University to undertake a survey of our photocopying activities. For six weeks, every time you make a copy from a book or a journal on one of theMFDs in the LRC, we need to know about it! The Copyright Licensing Agency uses the survey to identifythe authors, artists and publishers of the books and journals being copied, and thus ensure that licencefees are distributed equably.During the survey period in the LRC, a Data Collector will either write down the details of the item thatyou’re copying, or will take an additional copy. This shouldn’t take too long, but please be patient with theCollector. If you’re a member of staff, there will be a yellow survey box next to every MFD on the staff-sideof the Academic Building. Simply take another copy of the book or journal’s ISBN/ISSN/title page (and a
copy of the article’s rst page), attach a label showing how many pages and copies you’ve made, and put
them into the yellow box next to the MFD. Find out more here:http://is.gd/6v7oz.
is a freely available service from Apple that can be accessed via the Music Store on iTunes.Teaching materials, lectures and interviews on a wide variety of subjects are uploaded from universitiesand colleges all over the world for everyone to enjoy.Here at QMU, we are building our 
site and hope to go live very soon. There is a lot of amazingmaterial that is already available via WebCT, various servers as well as our web pages. There are the
professorial lectures, guest lectures and conference talks. It is our aim to have these audio and video les
accessible from one place and to encourage interests in other disciplines.As well as the existing content, we are looking for eager individuals and departments to record newmaterial. If you are interested or would like more information, please contact Laurie Roberts(lroberts@qmu.ac.uk)at the LRC or visit the intranet site at:http://is.gd/6v7yT.
New Storage Area Network (SAN)
IS has recently purchased a replacement Storage AreaNetwork (SAN). A SAN is a sophisticated way of providingsubstantial amounts of computer storage. The SAN serves as
the centralised le storage location for all staff and students,
so that every user’s ‘My Documents’ and Group directoriesare stored there.All the data that is stored on the original SAN has beenmigrated to the new SAN. This involved moving over 8 million
les and 2.1 million folders. The amount of data stored on theSAN continually increases, including a signicant amount of 
historical data which must be kept to comply with legislation.This data is backed up on a rolling schedule and data is securelystored off-site to provide for a disaster recovery situation.
Winning IT
QMU’s thin client infrastructure won aGreen Gown award for Green ICT inJune 2009, and was shortlisted for ane-Government award in November.Read the story here:http://is.gd/5fVp6
Sustainability is a key driver in all QMU technology initiatives.
Did you know …? 
…. That QMU currently backs up almost 
(TB = terabytes) of data? One Terabyte = one trillion bytes.One byte represents one character of data, so that 
each be represented by 3 bytes.
Did you also know …? 
…. That IS staff have over 
136 years
of QMU servicebetween them? 
Lecture capture
Lecture capture is an umbrella term describing any technology that allows instructors to record whathappens in their classrooms and make it available digitally.In its simplest form, lecture capture might be an audio recording made with an iPod; alternatively, theterm might refer to a software capture program that records cursor movement, typing, or other on-screen
activity. Lecture capture systems offer three important benets: an alternative when students miss class;
an opportunity for content review; and content for online course development. Lecture capture enhancesand extends existing instructional activities, whether in face-to-face, fully online, or blended learningenvironments.QMU has investigated a number of lecture capture options and will be piloting in academic subjects in thecoming academic year. Our solution is a blended hybrid of technology, suited to the environment in whichlearning is undertaken.Lecture capture is achieved using two technologies:
Echo 360 
  – currently in room 3148 - will be used to capture audio, video and the presenter but islimited to only one location
 software, already available in all teaching rooms, will be used to capture audio andpresentation. Supplemented by the addition of standard boundary microphones capable of pickingup both the presenter and the audienceOutput will be centrally stored, available to the presenter for review. Once checked it will be made availableto students using a variety of mechanisms; for example WebCT and iTunesU. Learn more here:http://is.gd/6vaK4.
Room info screens
Have you noticed the appearance of a number of plasma screens in the main academic building? Thisis a joint project with Estates and Facilities to provide live information on room booking and timetableinformation in the teaching areas on levels 0 to 3.The screens will display up-to-date information on the availability of rooms as well as timetabled lectures
and tutorials to help you nd the room you need quickly and easily. In the LRC, the screen will allow you
to see what IT Labs are free and if a class is booked for the immediate future, meaning you shouldn’t beevicted by a timetabled or booked session just after you have logged in. Find out more here:http://is.gd/6vaqo
Business Intelligence project
IS are delighted to welcome Ranjit Nagubandi, who joined the department at the end of August 2009 asBusiness Intelligence Co-ordinator.Business Intelligence – also called Management Information – refers to the skills, technologies, applicationsand practices used to help a business acquire a better understanding of its commercial context. Thepurpose of the BI project is to identify and analyse the University’s diverse information needs, and improvehow that information is gathered from various systems. QMU has deployed an application called
Business Objects
which will be used to collate and compileall relevant business reports. Ultimately staff will be able to use Business Objects to self-generate thereports their roles require.If you would like to know more about the BI project, please contact Ranjit directly:rnagubandi@qmu.ac.ukor visit the intranet here:http://is.gd/6v7RC.

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