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Raci - Guidelines

Raci - Guidelines

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Published by zepriore

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Published by: zepriore on Feb 11, 2010
Copyright:Attribution Non-commercial

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03/30/2012

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1
Roles & ResponsibilitiesChartingObjectives
Learn how to define clear roles &responsibilities with a proven tool –theRACI ChartUnderstand why and when to use thetoolLearn how to analyze current roles &responsibilities to increase efficiencies
 
2
A simple tool
 A way of deciding who should do what in an organization.
What Is Roles and ResponsibilitiesCharting?What Does RACI Mean?
R
esponsible
A
ccountable
C
onsult
I
nform
Position working on the activity;The “Doer”Position with yes/no authority;“The Buck Stops Here”Position involved prior to decision or action;“In the loop”Position that needs to know of the decision or action; “Keep in the Picture”
I
 
IA
 
AC
 
CI
 
IC
 
CR
 
RA
 
AC
 
CI
 
IC
 
CR
 
RR
 
RC
 
CI
 
IR
 
RA
 
AC
 
CA
 
AI
 
IA
 
AR
 
RI
 
IA
 
AR
 
RA
 
AC
 
CI
 
IR
 
R
 
3
Why Should We Do It? What Could BeFound?
Undefined/unclear accountabilities of individuals or departmentsRedundancies or work not being accomplishedWork delayed or incompleteInadequate communication and/or coordinationApproval/decision-making roles unclear Multiple decision points in a processInfighting for promotions and/or “plum assignments”Finger pointing is present when something failsTasks being performed and decisions being made at thewrong levelsInability to manage the interfaces
Definitions for RACI Charting
Business Process:
A major process to beanalyzed throughR&R charting
Functional Role:
A position assigned or assumedto accomplish an activity or sub-activity
 Activity:
An action or decision that isone of severalsequential stepsin the completionof a businessprocess
RRRICAIAAIACIRACCICRRCRAIACI

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