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Menton Bank Ppt

Menton Bank Ppt

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Published by surabhi jain

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Published by: surabhi jain on Feb 14, 2010
Copyright:Attribution Non-commercial

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12/17/2012

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Presented by:Group No. 8
 
Case Overview
Menton Bank was the largest bank in the region
It has always been focusing on corporate business
Needs to focus on retail consumer banking business
New CEO was appointed and reorganization of the bankwas undertaken
The position of head CSR was going to be vacant in a fewdays
Three candidates were considered for promotion to thisposition
 
Steps Taken By Bank
Created new bank technology team.
 Tripled the number of automated teller machines.
Branch renovation program designed to improve the cosmeticappearance of the branches.
Introduction of Electronic banking from remote locations
Introduction of automated telephone banking.
Introduction of home banking via internet.
Central customer service office to solve customer’s problems
New financial products had been introduced at rapid rate.
Introduction of new training programs.

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