CUSTOMER PERCEPTOIN & SATISFACTION SURVEY OF ORGANIZED FMCG RETAIL OUTLETS IN LUDHIANA”
Submitted to:PUNJAB TECHNICAL UNIVERSITYIn partial fulfillment of the requirement for the award of theDegree of BECHLOR OF BUSINESS ADMINISTRATION
The project report on " CUSTOMER PERCEPTOIN & SATISFACTIONSURVEY OF ORGANIZED FMCG RETAIL OUTLETS IN LUDHIANA "is the key task to fulfillment requirement of my Bachelor of BusinessAdministration degree.This report is concerned with "Customers SatisfactionSurvey". The study was conducted by Research Methodology with specificquestionnaire was prepared and survey was conducted. This report is prepared by me and suggestions of some very experienced and intellectual persons.