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Consumer Protection Act, 1986

Consumer Protection Act, 1986

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Published by dilfarazz

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Categories:Types, Business/Law
Published by: dilfarazz on Feb 18, 2010
Copyright:Attribution Non-commercial

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08/21/2010

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1
CONSUMER PROTECTIONACT, 1986
( With amendments of the Act effectedfrom 15.3.2003and rules from 5.3.2004)
 
2
CONSUMER PROTECTIONACT, 1986
Enacted to provide for the better protectionof the interest of consumer
Act applies to whole of India except Jammuand Kashmir
Chapter I, II and IV came into force on15.4.1987. Chapter III came into force on1.7.1987
The act was amended in 2002 and theamendments came into force w.e.f. 15
th
 March 2003.
 
3
WHAT IS A COMPLAINT?
 “Complaint” means any allegation inwriting made my a compliant that :
I.
An unfair trade practice or a restrictivetrade practice has been adopted by anytrader or service provider;
II.
The goods bought by him or agreed to bebought by him suffer from one or moredefects ;
III.
The services hired or availed of or agreedto be hired or availed off by him sufferfrom deficiency in any respect;

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