80Journal of Applied Corporate Finance
•
Volume 21 Number 4 A Morgan Stanley Publication
•
Fall 2009
The Four Pillars of Brand Value
T BdAsst® Vlut dl sus t vll lt
o a brand by assessing our o its distinctive components, or“pillars”:
• Energized Dierentiation• Relevance• Esteem; and• Knowledge
Ec t u ctibuts i dit wy t buildi
.
Energized Diferentiation
compotmu o ttut tck y th BAV:“uqu,” “og,” “pcg pow,” “oto”
“dynamism. ”
Relevance
aims to capture the appropriateness
o to coum togy t to mktptto. Both o th p,
Energized Diferentiation
Relevance
, h po to g cto o
bd’s dicti d tu. Ad w cbid it
g ctgoy tht w c
Brand Strength
( how
Figure 1), the two pillars provide a orward-looking measureo brand value.
By cott, th th outh p,
Esteem
Knowledge
, cut cto tht togth tm
Brand Stature
. A brand’s
Esteem
is evaluated using measures
o pct, pc quty ty, gy
viwd s pquisit buildi lylty.
Knowledge
is tculiti d csquc bd buildi d fcts
a consumer’s depth o experience with the brand.
I Fgu 2, w ty to uggt how ou ou-pmwok c u to ’ hth togo po pom outo. Fo xmp, th
pscipti bds tt sc i Kwld t
Etm typcy o ot to pu coum totk h ook, wth th m o ttg th
and building consumer respect and, eventually, some degreeo loyalty. By contrast, in cases where Esteem is greater than
Kwld, t bd lly s pptuity t xpd
market share by increasing consumer awareness.
Brand Metrics Help Explain Stock-Price Performance
T is ld d tt sys, “T vlu sti tt’s
tuy ot c’t mu.” Wth th hp o ouBAV, ch h po pu c tht
st bd c is cpy’s kt vlu by icsi
t ly its
current
vus d pts, but ls lysts’ d
investors’ expectations or
future
prots.
su w bds ct bt t cut d utu
cil pc ti tpiss, w v cbid
our 16 years o BAV data on a large sample o multinational
“moo-” wth t o copot g tock pc om St & Poo’ Computt t t thUty o Chcgo’ Ct o Rch Scuty
Prices. Mono-brands are companies like Intel, McDonald’s,
d Micst tt stk ti ti sil “pw”
mo th 80% o th u u
rom that brand.
Wit t lp kti psss Rbt Jcbs
t Uivsity Wsit d Ntli Miik Clubi
Bu Schoo, w yz g um o coum o uch comp wth th m o tygth ttut tht mot uccu xpg
unanticipated
c tock pc. By “utcpt,”
we mean those stock price changes that cannot be explainedby simultaneous changes in corporate undamentals such assales and operating returns on capital.One outcome o this joint eort was a regression model
tt, usi u BAV dt, liks icss i bd sst vlus
Figure 1
BrandAsset Valuator Model
ESTEEM
How you regardthe brand
Relates to perceptionsof quality and loyalty
KNOWLEDGE
An intimateunderstanding of the brand
Relates to awareness andconsumer experience
RELEVANCE
How appropriatethe brand is to you
Relates to consideration and trial
BRAND STRENGTH
Leading Indicator Future Growth Value
BRAND STATURE
Current Indicator Current Operating Value
ENERGIZEDDIFFERENTIATION
The brand’s pointof difference
Relates to margins and cultural currency
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