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TQM Motorola Case Study

TQM Motorola Case Study

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Published by anshpaul

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Categories:Types, Research
Published by: anshpaul on Feb 18, 2010
Copyright:Attribution Non-commercial

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03/18/2013

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CASE STUDY
Motorola’s quest for quality
PRESENTED BY:ANANT 201ANSHUL 205ARPIT 208
 
Total CustomerTotal CustomerSatisfaction(TCS)Satisfaction(TCS)
 
How It works?
Preliminary contest at motorola businessunits
Selection for final round
12 min to present the achievement
Final winners get a chance to present tosenior executives
Criterion of evaluation?
Project selection (1.0)
 Team Work(1.0)
Analysis(2.0)

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