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Michael Anthony Sutera
7627 South Oak Grove Avenue
Justice, IL 60458
Home: 708-458-2119 Mobile: 708-703-1831
Objective:To obtain an Administrative Customer Service Position
Education:
Northwestern Business College
Bridgeview, IL
Associates in Applied Science Degree
Major: Business Administration
Graduation: November 2007
GPA: 3.50/ 4.00
Computer Skills/Abilities:
Microsoft Word
Typing Rate of 30 WPM
Microsoft Excel
Microsoft Power Point
Customer Service skills
Microsoft Outlook
Employment Experience:
2006- Present
Lowe’s Home Improvement
Chicago, IL
Head Cashier
Perform fast and accurate check out for customers
Schedule breaks, lunches and maintain a well running front end
for 18 employees
Maintain Order Management and Due File
Handle and resolve Customer Concerns
Arrange Store Schedules
Handle Daily Business Reports and Expenses
2006- Present
Lowe’s Home Improvement
Northbrook, IL
Receiving Clerk
Perform all daily Inventory tasks, Section reports
Purchase Orders, Entering the Building and Leaving
Process all Incoming and Out going Inner Company Transfers
Communicate with all Vendors on a daily Basis
Research all Discrepancies
Validate and Research all Late Purchase Orders
Communicate with all Store and District Management on all Discrepancies and Adjustments made to the inventory of the Facility
2002.2005
Best Buy
Countryside, IL
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