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ESSENTIAL ITBUYERS’ GUIDE
FEBRUARY 2010
Click:
www.pcwb.com
Call:
0844 871 2525
Visit:
Your local PC World Business Centre
Extensive Product Range24/7 Access to Real Time PricingNext Day Delivery Account Management Apple Authorised Reseller Technology Expertise & Support Your Trusted IT Solutions Partner Plus lots more inside
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Click:
www.pcwb.com
Welcome to the Februaryedition of our IT Book
Christmas came and went with lots of festivities here at PC World Business whilst we were busy pulling together this comprehensive update for you! So,along with wishing you a prosperous New Year for 2010, we’d like to presentour latest catalogue to you! We are looking at getting this to you on a quarterlybasis as you have told us that you can use this as your IT reference book. As one of the largest resellers in the UK, we at PC World Business have been working hard to source the latest technologies and products for your businessneeds. We’ve pulled together an impressive portfolio that we think can really benefityour organisation. Don’t worry if you can’t find what you’re looking for in thisedition, visit pcwb.com and check out over 60,000 products online, available24/7.Using our buying power as the business to business arm of DSG International, we can also offer great value on electrical goods and office supplies. See pages100-101 for more details.Buying from PC World Business couldn’t be simpler, with a fast and responsive team ready to take your call and our 24/7 website, home to a vast productrange. We talk to our customers and you are telling us that we have some of the best Account Managers in the industry, give us a call today! We look forward to doing business with you soon.
Simply fill in our customer survey and you could
WIN £250
*
TELL US WHAT YOU THINK
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PC World Businesslistens to whatyou say
So why not tell us what you think? We always welcome feedback andare keen to learn about your experiences when you work with us.Letting us know what you think of our service helps us to constantlyimprove and adapt to meet andexceed your needs.To fill in our Customer SatisfactionSurvey, please see www.pcwb.com/cms/surveys/ itbook-survey.php*Conditions apply. See survey for details.
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Click:
www.pcwb.com
Building our business around you
Everything you needat PC World Business
P
C World Business specialises
in providing robust solutions with particular focus on industry hot topics such as Virtualisation Technology, AssetManagement, Software Provision and Apple Integration, supported byPrince2 qualified project management expertise. With over 30 years of industry experience, accredited bymajor brands and the ability to tailor our solutions to meetyour requirements, PC World Business has become a preferred partner to UK businesses and we work with over 200,000of them every year.
Putting thecustomer first
Our passion is putting you, our customer first and we build our business around whatbest suits your needs. Choosing PC WorldBusiness puts you in touch with industryspecialists who offer;• Advice on the latest IT solutions• Access to our accredited IT professionals• On-site visits and services if required• Access to a wide range of IT products• Updates on the latest pricing• Technology and stock updates• Advice on integrating eProcurement• Support on IT projects including ITplanning and network implementation
Making your businessOUR business
We are determined to keep our customersat the heart of our business. We holdregular sessions where we ask how you buyIT, what makes an ideal IT supplier and how we compare to that ideal. Everything you tell us is then fed back into the business where we will make improvements tobenefit you. Here’s some of what you’vebeen telling us recently;
“Very efficient,competitive prices,knowledgeable staff”“Very solid and reliable.Good personnel. Goodwebsite”“The overall impressionof dealing with PC WorldBusiness has been very good and I’verecommended otherdepartments of ourcompany and friendsto use them”
CustomerService
We are dedicated to providinghigh quality customer care, our support team is ready to takeyour call, Monday to Friday from8am - 7pm for for any queriesyou may have. We have pre saleand post sale technical specialists to ease any concerns you have.For quick and easy purchases,our contact centre can take your order over the phone andprocess through same day.PC World Business wants tohelp you maximise your ITinvestment.
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