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Mapping Service Innovation Policy in the Nordic Countries

Mapping Service Innovation Policy in the Nordic Countries

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Published by Jari Kuusisto
Mapping Service Innovation Policy in the Nordic Countries - This report provides an examination of service innovation policies in the Nordic countries based on mapping studies carried out by five institutions from Denmark, Finland, Iceland, Norway and Sweden. The synthesis analyses mapping study data that covers 11 countries, including both the Nordic and other EU countries.
Mapping Service Innovation Policy in the Nordic Countries - This report provides an examination of service innovation policies in the Nordic countries based on mapping studies carried out by five institutions from Denmark, Finland, Iceland, Norway and Sweden. The synthesis analyses mapping study data that covers 11 countries, including both the Nordic and other EU countries.

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Published by: Jari Kuusisto on Feb 19, 2010
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11/08/2011

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ServINNo
 
Service innovation inthe Nordic countries:Key Factors forPolicy Design
 
Mapping Service Innovation Policyin the Nordic Countries
 
April 20, 2008Dr. Jari Kuusisto
SC-ResearchE-mail: jari.kuusisto@sci.fi
 
This report is part of the ServINNo project – Service Innovation in the NordicCountries: Key Factors for Policy Design(http://www.cfa.au.dk/SERVINNO/Servinno.htm). Funding from the NordicInnovation Centre (NICe) is gratefully acknowledged.
 
2Executive Summary
Over the recent years, interest towards service innovation policy has been growingsimultaneously with the economic weight and significance of services. At the sametime, service related policies have remained relatively underdeveloped in manymember states. This creates a need for joint efforts to carry out research anddevelopment activities aiming at effective service innovation policy. This NICeproject, Service Innovation in the Nordic Countries (ServINNo), is one example of such activity.This report provides an examination of service innovation policies in the Nordiccountries based on mapping studies carried out by five institutions from Denmark,Finland, Iceland, Norway and Sweden. The synthesis analyses mapping study datathat covers 11 countries, including both the Nordic and other EU countries. Theresults of these country / regional studies have been reported also individually, seedetails from Chapter 2 and 3 of this report
1
. The key findings from the individualmapping studies are reported in chapter 4. Here the findings are organised under themajor themes that emerged from the material. These themes emphasize the followingissues:
 
Long-term strategic approach in service innovation policy development
 
There is a need for horizontal policy approach and coordination between differentpolicy levels as well as between policy actors. In some countries innovationsystem has gone through structural changes in order to facilitate better policycoordination.
 
Service innovation policy is hampered on the one hand by lack of information anddata on how service firms innovate and on the other hand by a lack of awarenessof the part of service firms of what policy measures are actually available.
 
Need for a more balanced innovation policy recognising the importance of nontechnological innovation
 
The broad based innovation policy consists of a balanced mix of supply-, anddemand-side measures. At present the demand-side measures are still rather underrepresented in the innovation policy.
 
Framework policies will have a significant influence on service innovation policy
 
The evolving service innovation policy is likely to make use of existing policiesadjusted to cater service innovation, and also a range of new types of initiativescan be seen to emerge in this policy area.
 
Service exports and globalisation will act as drivers that policies need to reflect.Also public-private partnerships are likely to play an important role in serviceinnovation policy.
 
Regional policies and cluster policies can act as platforms for effective serviceinnovation policy delivery. It is important that service innovation policy will beadapted to the socio-economic context where it is delivered.The final chapter 5 presents concluding comments.
1
Some of the individual mapping studies can be found onhttp://www.proinno-europe.eu/ .Mapping studies for Denmark and Iceland can be found on the ServINNo project website(http://www.cfa.au.dk/SERVINNO/Servinno.htm) along with links to studies for the otherNordic countries.
 
3Contents
 1 Introduction 4
1.1
 
Service innovation policy rationale 4
 
1.2
 
Carrying out the mapping studies in member states and regions 7
 
1.2.1
 
Data collection and analysis 7
 2 Mapping service innovation policy in the Nordic countries 9
2.1
 
Denmark 9
 
2.1.1
 
Key factors of evolving service innovation policy in Denmark 12
 
2.2
 
Finland 13
 
2.2.1
 
Key factors of evolving service innovation policy in Finland 15
 
2.3
 
Iceland 17
 
2.3.1
 
Key factors of evolving service innovation policy in Iceland 18
 
2.4
 
Norway 20
 
2.4.1
 
Key factors of evolving service innovation policy in Norway 22
 
2.5
 
Sweden 23
 
2.5.1
 
Key factors of evolving service innovation policy in Sweden 25
 3 Mapping studies in other EU countries 26
3.1
 
Czech Republic 26
 
3.2
 
Germany 28
 
3.3
 
Ireland 29
 
3.4
 
Netherlands 31
 
3.5
 
Slovenia 32
 
3.6
 
United Kingdom 33
 4 Thematic analysis of the mapping study material 35
4.1
 
There is a need to develop long-term strategy for services and service innovation 35
 
4.2
 
Service innovation policy needs to be build on horizontal policy approach andcoordination between the actors 36
 
4.3
 
Balanced mix of broad based service innovation policy - supply-, and demand-sidemeasures 37
 
4.3.1
 
Framework policies will have a significant influence on the serviceinnovation and related policies 37
 
4.3.2
 
The use of demand-side measures in innovation policy is still limited innature 37
 
4.4
 
Developing service innovation policies by adjusting existing policies, or byintroducing new policy measures? 38
 
4.4.1
 
Service exports and globalisation as drivers of innovation 39
 
4.4.2
 
Public-private partnerships as a vehicle to develop service innovation policymeasures 39
 
4.5
 
Regional policy and cluster policies are often linked with service related innovationpolicies 40
 5 Concluding remarks 41APPENDIX 1

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