Determination of Service Indicators for Service Departments
therefore it is all the more necessary to indigenize the HR sub-systems for ones own benefit after a close microscopic scrutiny.It has been my best and sincere effort to collect information from as manydepartments and sections as possible in the given time period, to maximizethe viability of the results. Though the time limit was short but I have triedmy level best to do justice. Any errors and omissions that might haveoccurred are totally unintentional and unfortunate. I shall always be obligedto everybody whoever put his/her valuable comments on this report.
ADITYA BIRLA GROUP OVERVIEW
Aditya Birla Group traces its origin back to the tiny village of Pilani in theRajasthan desert, where, late Shri Seth Shiv Narayan Birla started cotton-trading operations in 1857. Then one visionary – the late Shri G.D Birla setup India’s first integrated aluminium manufacturing unit at Renukoot, in1962, backed by captive power plant at Renusagar in 1967.It further evolved under the dynamic leadership of the late Shri AdityaVikram Birla – a prominent figure in the Indian industry, under whosestewardship Hindalco attained its leadership position in aluminium. Todayour Group chairman, Dr. Kumar Manglam Birla has put together thebuilding blocks to make Indian business a global force.
The Aditya Birla Group is India’s first truly multinational corporation global invision, rooted in Indian values, A US $24 billion corporation with a market cap of US $31.5 billion and in the league of Fortune 500, the Aditya Birla Group isanchored by an extraordinary force of 100,000 employees, belonging to 25different nationalities. In India, the Group has been adjudged “The Best Employer in India and among the top 20 in Asia” by the Hewitt-Economic Times and WallStreet Journal Study 2007. Over 50 per cent of its revenues flow from itsoverseas operations.