Why choose this Case…..
First Indian company to implement BPR
Ambitious plan for BPR and tried to Implement
But,lot of Challengesfaced , massive trade union problems
Faced failureof BPR execution
Recovered and all challenges tackled
Finally, became successful
Harvard Business School Case study
So, it is a
holistic case study
to analyse the
challenges faced inBPR
to tackle to achieve success.