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Engagement: 

Engagement: 

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Published by houwerzijl

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Published by: houwerzijl on Feb 24, 2010
Copyright:Attribution Non-commercial

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09/28/2010

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Engagement
:
 
The
 
key
 
to
 
success
 
in
 
2010
How
 
engagement
 
affects
 
your
 
bottom
 
line
 
Presenters
Sally
 
FalkowPR
 
Trainer
 
of 
 
the
 
Year
Rebecca
 
LiebVP,
 
Econsultancy.com
 
Why
 
Engage?
“If 
 
we
 
trust
 
our
 
customers,
 
we
 
can
 
actively
 
listen
 
to
 
what
 
they’re
 
saying.
 
“We
 
can
 
build
 
the
 
right
 
product
 
for
 
our
 
customers,
 
instead
 
of 
 
finding
 
the
 
right
 
customers
 
for
 
our
 
products.”
− 
Steven
 
Covey,
 
author,
 
The
 
Seven
 
Habits
 
of 
 
Highly 
 
Effective
 
People

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