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A pocketbook of e-business indicators

A pocketbook of e-business indicators

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Published by dmaproiect
Information and communication technologies (ICT) are changing
the way in which companies trade with their suppliers and
customers. The e-Business W@tchmonitors related developments
and analyses their impacts on different sectors of the European
economy. Special emphasis is placed on the implications for
SMEs.
The initiative was launched by the European Commission, DG
Enterprise and Industry, in late 2001. It will be operational
until November 2005, with a possible extension until the end
of 2006.
In 2004/05, studies by the e-Business W@tchcovered 10 sectors,
with a focus on manufacturing. A cornerstone of the monitoring
activities is a representative survey among decision-makers in
European enterprises about their use of e-business, this survey
was conducted in January and February 2005. This booklet
presents the results of the survey.
Information and communication technologies (ICT) are changing
the way in which companies trade with their suppliers and
customers. The e-Business W@tchmonitors related developments
and analyses their impacts on different sectors of the European
economy. Special emphasis is placed on the implications for
SMEs.
The initiative was launched by the European Commission, DG
Enterprise and Industry, in late 2001. It will be operational
until November 2005, with a possible extension until the end
of 2006.
In 2004/05, studies by the e-Business W@tchcovered 10 sectors,
with a focus on manufacturing. A cornerstone of the monitoring
activities is a representative survey among decision-makers in
European enterprises about their use of e-business, this survey
was conducted in January and February 2005. This booklet
presents the results of the survey.

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Published by: dmaproiect on Mar 04, 2010
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1
The European e-Business Market W@tch
Apocketbook of
e-business indicators
2005 editionAportrait ofe-business in 10 sectorsof the EU economy
May 2005
The European e-Business Market W@tch
 
3
Table of ContentsAbout
e-Business W@tch
5
Summary
7
e-Business Indicators 2005
15Overview15A. Basic ICT infrastructure 16B. Internal e-applications 20C. Procurement and supply chain integration 24D. Marketing and sales 28E. e-Standards and interoperability 32F. IT skills and outsourcing36G. ICT security38H. Innovation activity40
Sector Profiles
431. Food and beverages 442. Textile industry463. Publishing and printing 484. Pharmaceutical industry505. Machineryand equipment 526. Automotive industry 547. Aeronautics industry568. Construction 589. Tourism 6010. IT services 62
e-Commerce Adoption
641. By Sector 642. By Size-Band 663. By Country68
Methodology: e-Business Survey 2005
70
2
This booklet has been prepared on behalf of the EuropeanCommission, Enterprise and Industry Directorate General, byempirica Gesellschaft für Kommunikations- undTechnologieforschung mbH.It is a publication in the context of the "European
e-BusinessW@tch
", which is implemented by empirica GmbH in co-operationwith Berlecon Research, DIW Berlin, Databank Consulting,Lios Geal Consultants, RAMBØLL Management and SalzburgResearch GmbH.
Disclaimer
Neither the European Commission nor any person acting onbehalf of the Commission is responsible for the use whichmight be made of the following information. The viewsexpressed are those of the authors and do not necessarilyreflect those of the European Commission. Nothing in thisreport implies or expresses a warranty of any kind. Resultsfrom this report should only be used as guidelines as part ofan overall strategy.Agreat deal of additional information on the European Unionis available on the Internet. It can be accessed through theEuropaserver (http://europa.eu.int).Luxembourg: Office for Official Publications of the EuropeanCommunities, 2005ISBN 92-894-9404-2
©European Communities, 2005. Reproduction is authorised provided the source isacknowledged.Printed in Germany
 
45
The European
e-Business W@tch 
About
e-Business W@tch
AEuropean e-Business Observatory since 2002
Information and communication technologies (ICT) are changingthe way in which companies trade with their suppliers andcustomers. The
e-Business W@tch
monitors related developmentsand analyses their impacts on different sectors of the Europeaneconomy. Special emphasis is placed on the implications forSMEs.The initiative was launched by the European Commission, DGEnterprise and Industry, in late 2001. It will be operationaluntil November 2005, with a possible extension until the endof 2006.In 2004/05, studies by the
e-Business W@tch
covered 10 sectors,with a focus on manufacturing. A cornerstone of the monitoringactivities is a representative survey among decision-makers inEuropean enterprises about their use of e-business, this surveywas conducted in January and February 2005. This bookletpresents the results of the survey.All publications of the
e-Business W@tch
,including this boo-klet, a statistical database and detailed sector studies are avai-lable in electronic format at
www.ebusiness-watch.org
or viathe Europa server
(www.europa.eu.int/comm/enterprise/ict/policy/watch/index.htm).Contact information
For further information and to request copies of this booklet,please contact:
European Commission
Enterprise and IndustryDirectorate-Generale-Business, ICT Industries and ServicesB-1049 BrusselsFax: (32-2) 2967019E-mail: entr-ict-e-commerce@cec.eu.intor
e-Business W@tch
c/o empirica GmbHOxfordstr. 2, D-53111 BonnFax: (49-228) 98530-12E-mail:
info@ebusiness-watch.org

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