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Amtrak National Onboard WiFi Request for Qualifications

Amtrak National Onboard WiFi Request for Qualifications

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Published by isolde100
This is the RFQ issued on 3 March 2010 by Amtrak seeking a company to install WiFi in all of Amtrak's trains.
This is the RFQ issued on 3 March 2010 by Amtrak seeking a company to install WiFi in all of Amtrak's trains.

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Published by: isolde100 on Mar 04, 2010
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08/11/2011

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Request for Qualifications forNational Onboard Wi-Fi Installation Project:
RFQ Number 1: Communications Platform,Including Passenger Wi-Fi
Final version 1.0March 4, 2010
Amtrak (National Railroad Passenger Corporation)60 Massachusetts Avenue, N.E.Washington, DC 20002
 
Table of Contents
1. Purpose of Request for Qualifications (RFQ) ..................................................................31.1 Selection Process ....................................................................................................... 31.2 Background ................................................................................................................ 41.3 The Amtrak Fleet ....................................................................................................... 41.3.1 Northeast Corridor .............................................................................................. 51.3.2 Long Distance Trains .......................................................................................... 61.3.3 Corridor and State Trains ....................................................................................71.3.4 Contract Commuter Service ................................................................................81.4 Amtrak Major Mechanical Depots .............................................................................92. Desired Capabilities .......................................................................................................102.1 Communications Platform ....................................................................................... 102.2 Onboard Passenger Wi-Fi ........................................................................................113. Deliverables ...................................................................................................................114. Communications Platform Technical Requirements .....................................................124.1 Equipment ................................................................................................................124.2 Connection to Multiple Cellular Networks ..............................................................134.3 Onboard Network .....................................................................................................144.4 Back-end Monitoring and Reporting System .......................................................... 144.5 Additional Required Features ..................................................................................154.6 Security .................................................................................................................... 154.7 Availability .............................................................................................................. 155. Onboard Passenger Wi-Fi Technical Requirements ...................................................... 175.1 Passenger Usage .......................................................................................................176. Clarification Questions ..................................................................................................187. Appendix 1 - Amtrak Fleet ........................................................................................... 208. Appendix 2 – Amtrak Train Specifications ...................................................................228.1 Northeast Regional ...................................................................................................228.2 Capitol Limited (Washington, DC-Chicago) ...........................................................239. Appendix 3 – Car Type Descriptions .............................................................................24
List of Attachments
 Attachment 1 – Specification for Components to be Installed on High Speed Train SetsAttachment 2 - Amtrak Car Specification DiagramsAttachment 3 - Environmental and Operating Conditions2
 
1.Purpose of Request for Qualifications (RFQ)
Amtrak is seeking to identify a complete technology solution that will serve as anonboard communications platform (the “Platform”). The Platform will include a robust,self-healing, self-configuring onboard network and associated equipment that forms thefoundation to support two primary services: (1) Wi-Fi for passengers and (2) a secure Wi-Fi channel for Amtrak business needs to support on-board transactions (such as ticketingor on-board sales). In addition, the system will be capable of supporting automatedonboard electronic informational displays and announcements, content caching anddelivery (e.g., for custom content as well as audio and video entertainment), and other  business services.Amtrak envisions that the Platform will include at its core a wireless and wiredinfrastructure, a communications control unit, and an off-board multi-technologycommunications system. The Platform will be supported through a hardened data center that will be capable of real-time monitoring and reporting on the Platform and relatedservices.The established Platform will be used as the basis for an ongoing national standard for allof the trains in the Amtrak fleet and, at Amtrak Rail Partners’ option, for their fleets aswell. Hereinafter, Amtrak and Rail Partners shall be collectively referred to as Amtrak.
1.1
Selection Process
The selection process includes three elements: two RFQs followed by a National Requestfor Proposal (RFP). Amtrak will use the RFQs to select core national technologystandards which will subsequently be procured and implemented through the NationalRFP, as follows:
RFQ 1: Communications Platform, including Passenger Wi-Fi : This first RFQseeks responses from vendors for the on-board Communications Platform,including: (a) onboard train communications network, (b) Wi-Fi for passenger and business use; and (c) content caching and support for future applications asnoted under RFQ 2. Requirements for RFQ 1 are detailed in Sections 2 and 4.
RFQ 2: Onboard Train Information Systems (OTIS) : The second RFQ, which willshortly follow the first, will seek qualifications from vendors for OTIS. TheOTIS will utilize the Communications Platform identified in RFQ 1 to supportautomated on-board signage and announcements and end-of-car displays.
RFP for Solutions Implementation : Once the core technologies are identifiedthrough the RFQ process, a national task order RFP will be issued which willestablish master contracts with a series of installers who will, with participation of 3

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