Professional Documents
Culture Documents
By:
AvantikaSingh Neha
Anand
Gaurav Malhotra
Prabhsimran Kaur
Nakul Anand Rashmi
Outsourcing
Outsourcing can be divided into two broad
categories:
ü BPO
ü KPO
The BPO Industry
Benefits of BPO
Increase productivity
Cut operational costs
Provide better service
Save costs
Improved accountability
There Is An Alternative…
Business Process Outsourcing
Cost savings
Focus on Core Business.
Cost restructuring.
Improve quality.
Knowledge
Contract
Operational expertise
Access to talent
Reasons for outsourcing
Capacity management.
Catalyst for change.
Enhance capacity for innovation..
Reduce time to market
Commodification.
Risk management.
Venture Capital.
Tax Benefit
Capabilities: Why go to
India?
The driving forces that account for the
increase in foreign investments through
the BPOs in India are:
Emphasis on quality services
Skilled sets and workers
Cost effectiveness
Quality products
English speaking manpower
Pros and Cons of BPO
pros cons