Copyright © United Nations Human Settlements Programme(UN-HABITAT), 2010 An electronic version o this publication is available or downloadrom the UN-HABITAT web-site at http://www.unhabitat.org
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United Nations Human Settlements Programme (UN-HABITAT)P.O. Box 30030, GPO Nairobi 0010, KenyaTel: +254 20 762 3120Fax: +254 20 762 3477 Web: www.unhabitat.orgDISCAI e designations employed and the presentation o the material inthis report do not imply the expression o any opinion whatsoeveron the part o the United Nations Secretariat concerning the legalstatus o any country, territory, city or area or o its authorities, orconcerning the delimitation o its rontiers or boundaries.eerence to names o frms and commercial products and processesdoes not imply their endorsement by the United Nations, and aailure to mention a particular frm, commercial product or processis not a sign o disapproval.xcerpts rom the text may be reproduced without authorization, oncondition that the source is indicated.HS Number: HS/1222/09ISBN Number (Volume) 978-92-1-132188-3ISBN Number (Series) 978-92-1-131927-9Cover design and layout: aria de la GuardiaCover photos: Graham TipplePrinting: UNON, Publishing Services Section, Nairobi,ISO 14001:2004-certifed.