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EVERYONE COMMUNICATES,FEW CONNECT
WHAT THE MOST EFFECTIVE PEOPLE DO DIFFERENTLY
 JOHN C. MAXWELL
 
© 2010 by John C. Maxwell All rights reserved. No portion of this book may be reproduced, stored in aretrieval system, or transmitted in any form or by any means—electronic,mechanical, photocopy, recording, scanning, or other—except for brief quotations in critical reviews or articles, without the prior written permission of the publisher.Published in Nashville, Tennessee, by Thomas Nelson. Thomas Nelson is a regis-tered trademark of Thomas Nelson, Inc.Published in association with Yates & Yates, www.yates2.com.Thomas Nelson, Inc. titles may be purchased in bulk for educational, business,fund-raising, or sales promotional use. For information, please e-mailSpecialMarkets@ThomasNelson.com.Scripture quotations from
The Message 
by Eugene H. Peterson. © 1993, 1994,1995, 1996, 2000. Used by permission of NavPress Publishing Group. All rightsreserved.Scripture quotations from H
OL
B
IBLE
: N
EW 
I
NTERNATIONAL
 V 
ERSION
®. © 1973,1978, 1984, by International Bible Society. Used by permission of ZondervanPublishing House. All rights reserved.Page 27 Cartoon © Randy Glasbergen.Photographs were submitted by commentators on Dr. Maxwell’s blog. Used by permission.
Library of Congress Cataloging-in-Publication Data
Maxwell, John C.Everyone communicates, few connect : what the most effective people do dif-ferently / John C. Maxwell.p. cm.Includes bibliographical references.ISBN 978-0-7852-1425-0ISBN 9781400280803 (IE)1. Business communication. 2. Interpersonal communication. 3. Interpersonalrelations. I. Title.HF5718.M387 2009650.1'3—dc222009051528
Printed in the United States of America 
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